Frost & Sullivan surveyed 500 smartphone users in the United States who use their phones for work and discovered some very significant results. This infographic reviews the key findings including the increases in work productivity, work time saved and how employers meet their goals through the use of smartphones. Also included is current information on the deployment of smartphones in enterprise, who pays for smartphones in enterprise, how business and productivity apps are used and an ROI analysis for smartphones in business. Review the infographic to find out the value, in terms of time saved and efficiency gained, of smartphones deployed as business tools.

1. Smartphone Users
Frost & Sullivan surveyed 500 smartphone users
in the United States who use their phones for work
Frost & Sullivan research.
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The Smartphone Productivity Effect
Devices are
Everywhere at Work
Devices are
Everywhere at Work
Smartphones Help
Get Business Done
Smartphones Help
Get Business Done
Employer
Provided
Employer
Provided
Improved Employee
Productivity
Improved Employee
Productivity
Work Life
Balance
Work Life
Balance
Supporting a
Mobile Workforce
Supporting a
Mobile Workforce
Employee
Owned
Employee
Owned
Whether provided by the employer or employees
use them personally, smartphones are being used
Your employees are already smartphone usersYour employees are already smartphone users
Gain 34 Percent
Efficiency at Work
Percentage of employees who use
their personal devices for business.
Percentage of employers who
provide devices for their employees.
The top three reasons for supporting employee or partner owned devices
average increase in
efficiency.
of users rely on
their smartphones
throughout
the day.
of users rely on
their smartphones
throughout
the day.
Percentage of employees who use
smartphones apps for business
Percentage of employees who use
smartphones apps for business
Smartphones Fuel
Employee Productivity
Smartphones Fuel
Employee Productivity
Smartphone users do more work and are more efficientSmartphone users do more work and are more efficient
Positive Attitudes Toward
Smartphones Abound
Positive Attitudes Toward
Smartphones Abound
Smartphone users see multiple
advantages to using the tools on the job
Smartphone users see multiple
advantages to using the tools on the job
Smartphones Help Employers
Meet Their Goals, Too
Smartphones Help Employers
Meet Their Goals, Too
Reporting speed and collaboration help meet enterprise goalsReporting speed and collaboration help meet enterprise goals
Business and Productivity
Apps Drive Use
Business and Productivity
Apps Drive Use
Leading organizations mandate apps for business useLeading organizations mandate apps for business use
Companies use a variety of business and productivity apps:Companies use a variety of business and productivity apps:
Who’s Paying?Who’s Paying?
24%
27%
40%
73%
58%58% 51%51% 27%27%
23%23% 13%13%
34%34%
12%12%
TODAYTODAY 5 YEARS AGO5 YEARS AGO
SmartphoneSmartphone SmartphoneSmartphone
TabletTabletTabletTablet
58585858 MINMIN
productive work
smartphone users gain per day.
The average number of minutes of
productive work
smartphone users gain per day.
The average number of minutes of
Smartphone
users see a
52%52%
Improve
collaboration
Improve
collaboration
Improve
work quality
Improve
work quality
50%50%
39%39%
75%75%
72%72%
71%71%
56%56%
35%35% Stay in the loop
and keep business
moving forward
Stay in the loop
and keep business
moving forward
Take advantage
of opportunities
Take advantage
of opportunities
encourage users to collaborate on video and
web conferencing on the mobile devices.
let employees use smartphones to
access corporate data.
integrate smartphones cameras with
business processes.
say smartphones speed response times
for enterprise communications.
of smartphone users
pay for their smartphone
bill themselves
77%77%of smartphone users
pay for their smartphone
bill themselves
77%77%
Bill payment by the employer is highest in the financial
services, transportation, and healthcare industry sectors
Bill payment by the employer is highest in the financial
services, transportation, and healthcare industry sectors
Take ActionTake Action
Frost & Sullivan strongly recommends that companies
purchase and support mobile devices for their employees
Frost & Sullivan strongly recommends that companies
purchase and support mobile devices for their employees
NOTE: Calculations are based on a monthly mobile subscription bill of
$100 and a productivity gain of 58 minutes of work time per day. ROI is
per month, based on the equivalent hourly wage for each salary level.
40%40%
Custom apps
created
in-house
Custom apps
created
in-house
29%29%
Off-the-shelf
apps mandated
for business use
Off-the-shelf
apps mandated
for business use
36%36%
Third party apps
created for
specific needs
Third party apps
created for
specific needs
ROI can be measured in daysROI can be measured in days
SmartphonesSmartphones
Currently support
running business and
productivity apps
Currently support
running business and
productivity apps
Plan on supporting
business and productivity
apps in the future
Plan on supporting
business and productivity
apps in the future
TabletsTablets
66%
77%
17% 23%
Employee
Annual Salary
Employee
Annual Salary
ROI in
Days
ROI in
Days
5.25.2
2.62.6
1.41.4
$80,000$80,000
$40,000$40,000
$150,000$150,000