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Public Relations
By Sameer Savla
What Is Public Relations?
PR can be defined as, "Building good relations with the company's various
publics by obtaining favourable publicity, building up a good corporate
image, and handling or heading off unfavourable rumours, stories, and
events”.
A systematic act of building an image of a product/service/idea/company
among the target group/general public/stakeholders through a well
designed promotion on a regular basis.
Objectives
• Promoting goodwill
• Promoting a product or service
• To give information to internal employees
• Helps to overcome negative publicity
• Lobbying
• Give advice and council
Dimensions of PR
Managing
image &
reputation
Opinion
Awareness
Education
Sales
Relationship
Branding
Publicity
Tools
Advantages of PR
• Improves credibility
• Usually PR is inexpensive
• Helps in lead generation
• Ability to reach specific groups
• Image building
Disadvantages of PR
• Difficult to quantify PR benefits
• Lack of control
• ‘DEFT’ (ie, Skilful/Expertise) management required.
Public relations, marketing, and
advertising…… aren't they all the
same thing?
The answer is……not really!
➢Marketing and advertising traditionally
promote products and services.
➢Public relations promotes the entire
organization.
Public relations

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Public relations

  • 2. What Is Public Relations? PR can be defined as, "Building good relations with the company's various publics by obtaining favourable publicity, building up a good corporate image, and handling or heading off unfavourable rumours, stories, and events”. A systematic act of building an image of a product/service/idea/company among the target group/general public/stakeholders through a well designed promotion on a regular basis.
  • 3. Objectives • Promoting goodwill • Promoting a product or service • To give information to internal employees • Helps to overcome negative publicity • Lobbying • Give advice and council
  • 4. Dimensions of PR Managing image & reputation Opinion Awareness Education Sales Relationship Branding Publicity
  • 6. Advantages of PR • Improves credibility • Usually PR is inexpensive • Helps in lead generation • Ability to reach specific groups • Image building
  • 7. Disadvantages of PR • Difficult to quantify PR benefits • Lack of control • ‘DEFT’ (ie, Skilful/Expertise) management required.
  • 8. Public relations, marketing, and advertising…… aren't they all the same thing?
  • 9. The answer is……not really! ➢Marketing and advertising traditionally promote products and services. ➢Public relations promotes the entire organization.