1. Curriculum Vitae –Samart Thienthai
Project Manager or Service Delivery Manager (IT Infrastructure)
Biographical Summary
Address : Bangkok 10900 THAILAND,
Date of Birth: 5 Nov 1964, Email samart1.thienthai@hotmail.com
Executive Summary
 Extensive more than 23 years that included designing, costing, products delivering, planning, implementing, commissioning,
monitoring and supporting IT infrastructure.
 Experienced in project management on the communications of Data, Voice, Video Data center
Data : Local Area Network (LAN), Wide Area Network (WAN)
Voice : Telephone, PBX (Private Branch Exchange)
Video : Video conferencing system,Telepresent
Data center : Room and related systems.
 Manage all stakeholders that include suppliers ,customer and our teams to achieve the target.
 Result oriented to achieve customer objective.
 Contribute leadership, personal management skills to manage team work.
Education Qualification:
2006–2007 Kasetsart University
Degree : Master of Business Administration, MBA,
Major Administration Management
1988–1990 King Mongkut’s Institue of Technology Ladkrabang
Degree : Bachelor of Industrial of Technology in Telecommunications,
Faculty of Engineering, Major Telecommunication
1985-1987 King Mongkut’s Institue of Technology North Bangkok campus
Degree : Diploma of Industrail Electrical Technician. Major Electronic.
College of Industrial Technology
1982-1984 Military Technical Training school.
Degree : Vocational certificate. Major Electronic.

2. Project Management and Technical Skills:
Project Management Create and organize all stakeholders including project kick off, milestone plan, action plan,
Ordering , time/budget/resource/quality controlling , delivering, implementing customer ,risk/
issue management, acceptance and project closing.
Technical
Networking TCP/IP Protocol, Router, Packet switching, Frame Relay, ADSL, ISDN,
Gigabit Ethernet LAN Switch/ Access, IPX, Voice, VoIP
Data Transmission Single mode, Multimode Fiber Optic, Fiber Optic switch and convertor.
Data traffic Management Network Management System, Network Monitoring System, SNMP, Bandwidth Management System Package shaper
Data center Room,Fire protection wall, Air condition, Fire extinguisher, Main UPS, Generator,
Door access for security and CCTV.
Basic Electric, Automobile, Machine and Welding.
Language: Thai, English
Certifications and attended course
Nov 1998 Cisco router configuration course
Nov 2000 Managing Cisco Network Security course
Oct 2008 Prince2 Project management course , (foundation level)
1995-1997 7 Habits, Leadership, Creation thinking,etc
Experience:
Employer: BT Siam Ltd. (British Telecom)
Position: Project Manager
Date of Employment Mar 2004 – 31 Jan 2014
Type of Business: This is a global Telecommunications and services company.
My responsibility
 Implementation of regional and local IT infrastructure projects for the customers such as Unilever, DHL and Bristal Myer Squibb in
term of global due.
Accomplishments:
 Install new high speed VPN from customer head office Thailand to Singapore.
 Upgrade leased line circuits to Domestic MPLS circuits for the customers.
 Install Juniper for WAN optimization
 Implement Global MPLS
 Implement Telepresent to communicate among HQ and regional office.
 Implement Wireless LAN at HQ and branches.
 Implement Call manager servers, Cisco IP phone, Cisco Wireless IP phone.
 Transformation of legacy circuits on various provider to single provider.

3. Experience:
Employer: Unilever Thai Trading Ltd
Position: Service Delivery manager
Date of Employment 1993 – 2003
Type of Business: Produce and sale consuming products.
My responsibility
 Understand user requirement on IT and create the projects.
 IT support for the users at head office and branches.
 Define disaster recovery plan and simulate the event and do DRP test.
 Support Cisco,Nortel PABX, auto attendant and telephone system.
 Maintain and support company data centers.
 Operation : Manage subordinates to run 24 hours operation on shift
Accomplishments:
 Build Data Center at head office : Room, Raise floor, Door access, UPS, Air condition, Fire extinguish CCTV, Electric system and
computer network.
 Build data center at factory.
 New installation LAN with fiber optic and 10baseT for 300 users.
 Install time recorders for workers at factory.
 New head office and IT relocation for 600 users at head office.
 Install Virtual Leased Line for more than 130 concessionaire sites for sale support.
Experience:
Employer: Systems Advisers Group Ltd (SAG)
Position: System Engineer
Date of Employment 1992
Type of Business: Enterprise Network provider
My responsibility
 Design LAN 10Base2(star topology),10BaseT and 10Base5,IEEE802.3 Ethernet (CSMA/CD) ,WAN
on customer requirements.
 Costing and quotation.
 Install LAN ,WAN for the customers.
 Network analysis and troubleshooting.
 Network monitoring after the installation.
 Product Lucent ,AMP,3Com Ethernet hub/switch, Wellfleet , bridge ,router and media convertor.