SALLY MANKARIOS
E-mail: sallymankarios@hotmail.com
Cell: (714) 271-5496
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Objective
I am seeking a career in Medical Coding and Billing.
Why Medical Coding and Billing for me?
I have been researching this career for quite sometime; and I can see how important medical coders
and billers are, as being a vital link among patients, doctors, and insurance carriers and dealing with
the business side of medicine. I do not have previous experience as a medical coder or biller in the
USA; however, I have an old two-year billing experience gained back in Egypt. I am also a fast learner
and have a strong passion for joining that field again.
I also have some professional skills and personal qualities that would make me a good asset:
 I am very detail oriented and have a passion for impeccability, which are basic qualities of a
professional coder.
 I am organized, able to meet deadlines, and can manage my time effectively. I also have very
good tracking and follow-up skills (skilled in using advanced excel features to develop smart,
effective tracking tools), which can be especially effective in claims/appeals timely filing, following
up on payments, and managing denials.
 I am a natural perfectionist. I am also a good negotiator and “do not take no for an answer”.
I believe that a good biller should address all denials--not just those bills of certain monetary
value--which would substantially cut down on losses.
 I have good business-writing/communication skills. I am good at analyzing complex issues and
building up strong cases, with facts organized in a logical sequence. This can be very useful with
some types of denials that require customized appeal letters.
 I am a self-starter and more of an independent worker who can produce high-quality work with
little or no supervision. I am also very committed to the place I work at.
Education and skills
I have a U.S. equivalent to a Bachelor’s degree in Business Administration (Accounting major): It was
obtained from the Faculty of Commerce and Business Administration (English Section), Helwan
University, Egypt.
I am fluent in Arabic and have very good skills in English. I also have very good skills in working with
Microsoft Excel, Word, PowerPoint, Outlook, and in internet surfing. I feel at ease working with
numbers.
Most-recent/worth-mentioning work experience
ZeroChaos (February 2015-to date), located at 420 S. Orange Avenue, Suite 600,
Orlando, Florida: I am working as a part-time Ads Quality Rater. I search, analyze, evaluate and rate
internet search ads. I also evaluate websites and product reviews.
Habitat for Humanity Egypt (November 2000–November 2011): a non-profit organization; a branch
of Habitat for Humanity International; headquarters in Americus, GA, USA. I started as a Secretary and
was then promoted to Administrative Assistant.
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SALLY MANKARIOS
E-mail: sallymankarios@hotmail.com
Cell: (714) 271-5496
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Since this was my first experience working in the Development field, I had to come to my
colleagues and managers with a lot of questions and to go through piles of paper in a cabinet to
understand more about the nature of the Program. After gaining enough knowledge, I was able to
develop a lot of administrative systems, forms, and protocols to help in running the place smoothly.
 Developed an easy-to-access, well-categorized filing system from scratch.
 Developed a well-categorized, comprehensive electronic contacts database where all
information related to a specific contact is saved in one place.
 Designed a good, safe back-up plan and was in charge of monitoring its implementation
afterwards.
 Created effective, comprehensive electronic logistics system and protocol that helped to
professionally make necessary arrangements and reservations for field trips for groups of
visitors and to arrange for important conferences and celebrations.
 Designed an effective system for office stationery that took into consideration maintaining
sufficient annual stock, minimizing misuse of stationery, and minimizing waste of time of
employee in charge.
 Designed several administrative forms (e.g. booking a meeting room, use of visual
aids/equipment, requesting IT support, annual leave, etc.)
 Created a library of books, magazines, and curriculum/materials from training courses.
Being part of such a big Program (at the time I resigned, Habitat Egypt had partnered with 25 local
NGOs and had built/renovated more than 15,000 houses) that was being run by a small number of
employees gave me the opportunity to take part in the most important, sensitive events in the
Organization and to diversify my experience. For example, I was in charge of developing the
annual office strategic plan and budget, supervising and submitting the quarterly program
achievement report to the Area Office, arranging for big events like the 10,000-house celebration
and the International Board of Directors annual meeting, managing many of the purchasing
committees, handling medical insurance enrollment and renewal for employees, interviewing and
screening applicants and giving feedback to management, and handling some IT issues.
I was also in charge of daily/routine office work, e.g. effectively managing support staff, paying for
daily office expenses and submitting monthly report to the Accounting Department, providing
translation, arranging for meetings, handling correspondence, scheduling appointments, arranging
for local/international travels, managing various phone operation services as a receptionist,
welcoming and assisting guests, operating a photocopier and a fax machine, …
Cairo Evangelical Medical Center (March 1997–February 1999), Egypt: As the Inpatient
Accountant and Biller, I have taken pride in being able to achieve and maintain a very high
collection rate. I was known for my good judgement, effective communication and negotiation skills with
patients. I was also skilled in developing accurate itemized inpatient invoices.
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