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Sales Cloud: Sell from Anywhere with the Customer Platform

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Today's customer companies grow faster with a customer platform that connects their sales teams with their customers and lets them sell from anywhere. Learn how the most successful companies are growing revenue and redefining the future of sales.

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Sales Cloud: Sell from Anywhere with the Customer Platform

  1. 1. Mark Woollen VP, Sales Cloud mwoollen@salesforce.com SELL FROM ANYWHERE WITH THE SALESFORCE1 SALES CLOUD
  2. 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal quarter. This document and others are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. Important Additional Information   The information in this presentation is neither an offer to purchase nor a solicitation of an offer to sell any securities – when the tender offer is launched ExactTarget, Inc. stockholders should read the tender offer statement because it contains important information. Investors can get the tender offer statement and other filed documents for free at www.sec.gov.  The tender offer statement, including a letter of transmittal and other documents, will also be made available for free by the information agent for the tender offer.
  3. 3. Salesforce.com continues to lead the SFA market, as demonstrated by its business growth and innovation Undisputed Market Leader 7 Years in a Row
  4. 4. You Inspire Us to Innovate Faster 214,000 Idea Exchange Points Retired
  5. 5. Winning Companies Grow Faster with Next Generation Selling
  6. 6. The Future of Sales All your selling is done from a mobile device
  7. 7. The Future of Sales You engage with the best leads the moment they're interested
  8. 8. The Future of Sales You know as much about your prospects as your best customers
  9. 9. The Future of Sales You deliver consistent and predictable results with a team of all 'A' players
  10. 10. Transform your sales, service, & marketing: Cloud . Social . Mobile . Connected Connect all your devices Connect all your apps Connect all your customer data Sales Cloud Service Cloud ExactTarget Marketing Cloud AppExchange Your Customers The Salesforce1 Customer Platform
  11. 11. Subhead Sell Smarter Inside Sell with Certainty Sell Faster Outside Sell Connected 1:1 Sell from Anywhere to Grow Faster
  12. 12. Salesforce1: Sell from Anywhere on Any Device All Your CRM All Your Custom Apps All Your Customizations Today App Approve a quote Create a task Create a contact Update an opportunity Any custom action Publisher Actions more AppExchange IntroducingtheSalesforce1MobileApp
  13. 13. Demonstration
  14. 14. Subhead Sell Smarter Inside Sell with Certainty Sell Faster Outside Sell Connected 1:1 Sell from Anywhere to Grow Faster
  15. 15. Customers contact sales reps when they’ve completed 60% of the purchase decision process. You Need 1:1 Selling More than Ever
  16. 16. Ignite your teams into the early buying process Follow up on the best leads faster Give every rep their own automated 1:1 marketer Create a better pipeline of quality leads Engage the Best Leads the Moment they Are Interested
  17. 17. Collaborate with partners as easily as internal teams Share goals, objectives, and activities Engage and sell with partners from anywhere Communities Connect with Partners 1:1 to Grow Sales Faster
  18. 18. Subhead Sell Smarter Inside Sell with Certainty Sell Faster Outside Sell Connected 1:1 Sell from Anywhere to Grow Faster
  19. 19. Inside Selling Revolution The number of inside sales jobs has increased dramatically in recent years, far outpacing the growth in jobs for field salespeople
  20. 20. SalesforceConsoleforSales Get all your information on one customer data desktop Get instant insights pushed to your screen Deliver your apps and the AppExchange right into the console Supercharge inside selling performance Know as Much about Your Prospects as Your Best Customers
  21. 21. Subhead Sell Smarter Inside Sell with Certainty Sell Faster Outside Sell Connected 1:1 Sell from Anywhere to Grow Faster
  22. 22. Grow Faster with Intelligence Winning CEOs demand analytics from their sales organization to help understand everything from the effectiveness of their sales campaigns to opportunity analysis to performance reviews.
  23. 23. Close More Deals with Better Guidance See which opportunities are growing Know which deals will close earlier See patterns and better predict the future true to the C RE Deal Trending in Sales Cloud
  24. 24. Opportunity Splits & Product Families in Forecasts Understand Your Business to Make Informed Decisions Understand the impact of team selling See product opportunities and gaps Improve revenue prediction & quota attainment
  25. 25. Now 100% Native on the Salesforce1 Customer Platform Make Every Rep an “A” Player with Coaching Connect Work.com goals with Salesforce data Deploy AppExchange apps in your profile View goals and give recognition on mobile devices
  26. 26. Demonstration
  27. 27. Sydney based property buyers agency group Helps people buy and rent property in Australia 21 employees; 4 offices 140% increase in revenue, 600% growth in team size
  28. 28. CEO Ben Handler
  29. 29. The Salesforce1 Customer Platform: Sell from Anywhere to Grow Faster Cloud . Social . Mobile . Connected Sales Cloud Service Cloud ExactTarget Marketing Cloud AppExchange Your Customers Sales Cloud