2. What is NVC
All human communication events that are
unwritten and unspoken
Bodily actions and vocal qualities that usually
accompany a verbal message
3. According to some experts, more than 90% of
our communication is non-verbal
4. Types
โข Body motions ( Kinesics)
๏ผ Eye contact
๏ผ Facial expressions
๏ผ Gestures
๏ผ Posture
โข Vocal qualities
(Paralanguage)
๏ผ Pitch
๏ผ Volume
๏ผ Rate
๏ผ quality
โข Management of personal
space ( Proxemics)
โข Self presentation
๏ผ Clothing and personal
grooming
๏ผ Touch
๏ผ Management of time
5. Body Motions
Every behaviour sends a message even if we
donโt use words.
The eyes, face, and body can convey a world of
meaning without a single syllable being
spoken.
6. Body Motions
1. Eye Contact
Eye contact is the invitation to communicate!
Eyes are the windows to the soul
How and how much we look at the other person
conveys many meanings
7. โข Most of us cannot look another person straight in
the eye and lie.
โข Sustained eye contact shows admiration and
trust
โข Brief eye contact signals fear and stress.
โข Good eye contact shows that you are paying
attention, showing respect, responding favorably
and so on.
8. Body Motions
2. Facial Expressions
Face can display over 10,000 expressions!
Most of us are unable to control our facial
expressions
11. Body Motions
3. Gestures
The movement of our hands, arms and fingers
They often accompany some words and can be
used alone as well
12.
13. Body Motions
4. Posture
The position and movement of your body
Changes in posture can also communicate!
Suddenly sitting upright and leaning forward
shows ATTENTION
14. Standing up may signal โI am done nowโ
Turning oneโs back to someone
meansโredirection of attention from that
personโ
15. Body Motions
Gender variations in body motions
โข Women tend to have more frequent eye contact and
hold it longer
โข Women tend to smile more, but their smiles are harder
to interpret
โข Differences in gestures are most profound
โข Women are better at decoding nonverbal messages
16. Allan Pease on body language in
politics
โข http://www.youtube.com/watch?v=JTTl_y85w
Gw&feature=related
22. Self-Presentation
Clothes:
Your dress sends a silent message to others!
It tells people how fashionable you are, or how
conservative or rebellious and so on
Tattoos, hairstyles and hair colors:
Glasses:
23. Self-Presentation
โข Touch:
How we touch can communicate our power, our
understanding and our feelings
๏ผ We shake hands to be polite and sociable
๏ผ We pat on the back for encouragement
๏ผ We hug to show love
24. Self-Presentation
โข Touch is used:
โข To persuade or influence other people
โข To gain control or attention
โข To greet
โข To show affection
โข To show support, appreciation and physical attraction
25. Self-Presentation
โข Touch:
People differ in their touching behavior and their
reactions to touch!
Americans are noncontact oriented while
Arabs, Indians and Pakistanis are contact oriented
26. Self-Presentation
โข Management of time:
The study of how humans communicate through the
use of their time is called Chronemics
โข At what time in the evening is it too late to call someone?
โข How many days in advance can a meeting be arranged?
โข How quickly do you expect a reply to an e-mail?
27. Self-Presentation
Time:
Conception of what is โlateโ and what is โearlyโ
differs from culture to culture
Americans tend to be busy people, and like to do things
on their proper time; they are more punctual than
people from Latin America, Arab or Southeast Asia
28. Proxemics
The study of how humans communicate through
their use of space
Everybody has his/her own territory or personal
bubble around them
29. Proxemics
โข Have you ever been speaking with someone and
became uncomfortable because the other person
was standing too close to you?
โข In an almost empty movie theatre, will you sit very
next to a stranger, or leave a few seats empty?
โข Do you like to mark your territory, e.g. a particular
seat in the classroom, by putting your bag or coat on
it?
30. Proxemics
Four types of distances between people
Intimate distance:
Upto 18 inches
Appropriate for close friends and family
Improper for public places
31. Proxemics
Personal distance
From 1.5 to 4 feet
A small area or bubble that we make around
ourselves
For casual talk
Also for close relationships
Appropriate for public places
32. Proxemics
Social distance
From 4 to 12 feet
For impersonal interaction like job interviews
Most official interaction takes place at this
distance