Art Salcedo
10008 Pear Street, Keller, TX 76248
Email: art.salcedo@aa.com Phone (817) 676-4926
OBJECTIVE: Seeking employment in Human Resources or related field where I can apply my unique combination of
education and successfulmilitary work experience to enhance a company’s overall performance.
SUMMARY: Experience in Human Resource in the United States Air Force and American Airlines to include human
resource systems planning and implementation, job analysis, career counseling, employment relocation, program
compliance and job training. Expert at managing government compensation programs. Excellent customer service
communication and written skills. Proficient with Microsoft Office 2010 to include: Word, PowerPoint, Excel, Access
and Outlook. Proficient in People Soft, MilPDS, ARMS,TPS and CMS software. Twenty- one years of supervisory
experience.
EXPERIENCE:
Jul 12 – Present, Campus Coordinator, American Airlines, Dallas/Fort Worth Airport, TX
Work with manager and creative services team for the creation of invitations, correspondence and other materials
necessary for each college event
Organize tour at DFW for our MBA internship program
Develop meeting and event registration website for the Professional and College Recruitment team
Maintain and created databases for college recruitment for assigned events including but not limited to; initial
invitation lists, RSVP responses,credential & confirmation mailings, rooming lists, name badges, etc. As well as
created data merge with Microsoft Word for invitation letter giving a personal touch to each letter
Provide documents to hotels and venues on attendance including rooming lists, meals counts, etc. for college
conferences and job fairs.
Attend and support on site management of events for MBA, Internship and Undergrad events.
Coordinate volunteers to assist with Habitat for Humanity and the North Tarrant Food Bank for our Internship
program.
Process invoices and check requests and track all expenses for college events to include catering events at the schools
and American Airlines Headquarters.
Handle distribution on all incoming emails and mail for the college team.
Participate on college team job fairs and conferences for recruiting pilots and college candidates.
Maintain inventory of all event promotional items in stock in our storage room.
Order and research all promotional items for college recruitment
Maintain trade show booths and banner stands and other promotional items used by College Recruitment team.
Responsible for working with department to determine and order all supplies needed for events including name
badges, tent cards,lanyards, notebooks, folders, etc.
Responsible for all candidate expense forms and coordinate, track and follow-up with Finance Department to ensure
that candidates are paid.
Jun 11 – Jul 2012, Human Resources Assistance,American Airlines, Dallas/Fort Worth Airport, TX
Created new processes to enhance Human Resources by organizing the Chief Officer Operations (COO) process so
that the Vice President of DFW Airport can quickly review important cases presented to him and make quick
decisions on the outcome.
Created COO checklist that enables Human Resources Specialists to stay consistent with the process and improving
the way business is conducted at DFW
Counsel employees on health benefits, pay issues, travel, vacation hours, sick hours, retirement benefits,
unemployment benefits, union issues and many other issues relating to Human Resources
Update cases in Case Management Systems so that all managers,Human Resources Specialist, and upper level
managements are aware of issues pretending to employees.
Utilize Microsoft Office Calendar and note pad to consistently stay organize and track issues pretending to Human
Resources
Art Salcedo
10008 Pear Street, Keller, TX 76248
Email: art.salcedo@aa.com Phone (817) 676-4926
Assisted in hiring process through a Taleo software that allows Human Resources to stay organize and saving time
on the hiring process by creating folders for employees that are select for the second interview
Created excelspreadsheet and database that required additional updates and formulas to enhance the process of
information without requiring additional calculations
Mar 03 – December 2010, Human Resources Manager, Texas Christian University, Ft Worth TX
Primary responsibilities included overseeing the day to day operations of the Human Resource Department to include
staff,training and development, job analysis, accounts payable, security clearances. Used Web Integrated Network
Systems to update and maintain personnel data.
Responsible for inspecting ROTC cadet activities for compliance with policies and directives. Reported discrepancies
and recommended corrective action.
Coordinated and prepared disciplinary records to submit to headquarters for ROTC cadets awaiting dismal from
AFROTC program.
Accurately prepared and processed USAF Officer Commission Packages. This consisted of reviewing personnel
documents, SGLI benefits, emergency data, performing personnel interviews to prepare Officers for USAF
assignments.
Responsible for handling complex pay issues for ROTC cadets.
Thoroughly verified scholarship eligibilities and military retention standards for all Air Force Cadets prior to initiating
scholarship payments which ensured that USAF funds were only paid out to eligible cadets.
Co-ordinated 100 plus security clearances per year with the Office of Personnel Management with zero delays and
zero discrepancies.
Test Control Examiner for Air Force Officer Qualification Test.
Assisted cadets with career progression counseling. Escorted cadets to various base assignments abroad and within
the United States for career development and foreign language emersion program.
Oversaw the Physical Training Assessment Program for over 70 enlisted cadets per semester.
Supervised three individuals.
May 02 – Mar 03, Customer Service Manager,Buckley Air Force Base,Denver, CO
Responsible for overseeing the DEERS program. Prepared and coordinated citizenship documents to assist aliens
enlisted in all military branches to obtain US Citizenship.
Prescreen various ID application and submissions by customers for accuracy,completeness of initial supporting
documentation and eligibility for benefits.
Managed correspondence
Supervised all functions of the Customer Service Unit to include issuing ID cards, accurately inspected customer
documents and interviewed customers to ensure accuracy of benefits and eligibility.
Prepared and issued over 1,000 ID cards per week. Consistently achieved “Outstanding” recognition from customers
and superiors for outstanding customer service unit.
Restructured Newcomers Orientation Program.
Performed analysis on complex benefits, pay issues, gratuity pay, arrears pay, social security, government and
commercial life insurance.
Analyzed reports and maintained databases.
Casualty Assistance Representative. Administered casualty program. Prepared related records and documents.
Responsible for staff training which resulted in exceptional customer service outcomes.
Nov 99 – May 02, Human ResourcesRelocation Manager, Buckley Air Force Base, Denver,CO
Reviewed and processed passport applications for Civil Service and all military personnel with 99 percent accuracy
rate.
Co-ordinated and conducted briefings on emerging personnel programs which resulted in well informed base
populace.
Selected over two managers by Military PersonnelFlight Commander to fill a vacant Superintendent position.
Art Salcedo
10008 Pear Street, Keller, TX 76248
Email: art.salcedo@aa.com Phone (817) 676-4926
Responsible for overseeing and processing of the Retirement, Separation and Employment Programs. Maintained
manning rosters and duty status changes. Flawlessly managed the processing of 230 retirements and separations and
270 assignments per year—achieved zero category discrepancies.
Responsible for overseeing and processing of Relocation, Assignments, Humanitarian and Exception Family Member
Programs for USAF personnel and families.
Supervised six individuals. Responsible for staff training which resulted in exceptional customer service outcomes.
May 98 – Nov 99, Human ResourcesAssignment Coordinator,Headquarters Air Reserve PersonnelCenter,Denver,
CO
Project leader for records processing line; reviewed and completed records. Maintained 100 percent accountability of
records.
Responsible for updating initial duty assignment, training records,duty history for individual reservist worldwide to
Air Force organizations, joint-commands, DoD and non-DoD agencies.
Coordinated assignment and personnel actions with individual mobilization augmentee IMA program managers,
ARPC centralmanagers and active duty reserve and Air National Guard Military personnel flights.
Processed accession packages for officer and enlisted IMA’s. Prepared relocation folders.
Supervised and monitored work of six employees
Aug 96 – Apr 98, Manning Resource Manager, Headquarters Air Reserve PersonnelCenter,Denver,CO
Maintained Unit Personnel Records for Air Force largest serviced population Military Personnel Flight supporting
over 14,000 PIR’s assigned worldwide to the Air Force Organization, joint command, DoD and non- DoD agencies.
Analyze systems to ensure that duty history statuses were updated correctly.
Produced, stored, and retrieved records related to duty status updates.
Developed an internal distribution system by SSN terminal digit to ensure equitable distribution of workload.
Performed record audits to improve the processing for documents and records received on new Individual
Mobilization Augmentee gains—decreased record processing time by 20 percent.
Responsible for record audits that resulted in a complete and accurate accounting of a military member’s career while
ensuring a direct correlation between the Personnel Data Systems and the actual record—achieved zero discrepancy
rating during random record audits.
Processed service members Group Life Insurance requests.
Proficiently handled telephonic and walk in customer service inquiries.
Oct 95 – Jul 96, Human Resources Programs Manager, Beale Air Force Base, Yuba City, CA
Responsible for overseeing the Human Resource unit and daily operations. Manages all personnel programs and
administrative tasks in support of unit administration functions.
Insured procurement and proper processing of medical rosters, promotion reports, civilian job performance appraisals
and decorations submissions. Managed duty leave program.
Kept the Commanding Officer abreast of all Human Resource related issues and discrepancies.
Reviewed and maintained system databases and reports. Monitored PC-III software transactions to ensure error free
database.
Developed and executed a 31-day suspense system that accurately maintained all incoming correspondence.
Established, coordinated and conducted briefings
Oct 94 – Oct 95, Human Resources Employment Manager, Beale Air Force Base, Yuba City, CA
Provided Assignment support to three major air commands. Responsible for relocation actions associated with
reassignments, including Humanitarian and Exceptional Family Member Programs.
Responsible for ensuring accurate processing of passports.
Trains, assists and monitors all manning and classification actions by orderly rooms using PC-III.
Successfully reduced pay issues using MilPDS which resulted in an increase in the timeliness of record updates and
overall payroll record accuracy.
Supervised three individuals. Responsible staff training which resulted in exceptional customer service outcomes.
Established, coordinated and conducted briefings.
Art Salcedo
10008 Pear Street, Keller, TX 76248
Email: art.salcedo@aa.com Phone (817) 676-4926
EDUCATION:
- A.A.,Human Resources,Community College of the Air Force,Maxwell AFB, Alabama, Awarded Degree,May
1996
- B.S.,Business Administration with Emphasis in Human Resources,Columbia College, Columbia, Missouri
(GPA 3.1), Awarded Degree,Dec 2006
- Master Business Administration (MBA), Columbia College, Columbia, Missouri, earned 30 credits (GPA 3.5),
Awarded Degree,Jun 2013
TRAINING:
- Human Resources Management Training, Apprentice
and Craftsman, Keesler AFB,Mississippi (1987)
- USAF Supervisory Academy (2002)
- PersonnelSupport for Contingency Operations (2001)
- Air Force Training Course (2000)
- Supervisory Leadership School (1991)
- Supervisory OJT Trainer/Supervisor Familiarization Course (1988)
- Supervisory Preparatory Course (1987)
AWARDS:
- 2012 Dean List at Columbia College
- 2006 Dean List at Columbia College
- 2001 Buckley AFB, Human Resource Manager of Quarter
- 1994 Beale AFB, Human Resource Manager of Quarter
- 1993 Quality Air Force Assessment Outstanding Performer
- 1991 Malmstrom AFB, Human Resource Manager of Quarter
- 1986 July Malmstrom AFB, Human Resource Personnelof the Month
- 1986 Member of the 90 Percent Club for Malmstrom AFB
LANGUAGES:
- Bilingual - Spanish
SECURITYCLEARANCE:
- Secret Clearance NACLC – Granted 31 Jan 2003 and current