External Environment Analysis SM.pdf

Strategic
Management
Submitted by
Govind Maheshwari
Submitted to
Dr. Rajeev Samuel
AMITY GLOBAL
BUSINESS SCHOOL
External
Environment
Analysis
Strategic Management
Introduction
Business
Environment
Environmental
Analysis
Internal
Environment
External
Environment
Micro
Environment
Macro
Environment
PESTLE
Analysis
Strategic
responseto the
Environment
BUSINESS
ENVIRONMENT
Business environment represents all external forces,
factors or conditions that exert some degree of
impact on the business decisions, strategies and
actions taken by the firm. The success of a business is
generally dependent on its business environment. A
successful business must identify, appraise, and
respond to the various opportunities and threats in its
environments. To be successful, the business has to not
only recognize different elements of its own
environment but also adapt and manage to influence
them. The business must continuously monitor and
adapt itself to the environment if it is to survive and
prosper.
Characteristics of
Business
Environment
• Complex
• Dynamic
• Multi-Faceted
• Long-LastingImpact
• Relativity
• Keeps on Changing
Importance of
Business
Environment
• Determining Opportunities
and Threats
• Giving Direction for Growth
• Continuous Learning
• Image Building
• Meeting Competition
ENVIRONMENTAL
ANALYSIS
When the company does not react
to the demands of the
environment by changing its
strategy, the result is declining
performance of the company in
the market. A business cannot
operate in isolation from its
environment. Thus, it has no other
option but to identify and react to
it strategically.
Utility of Environmental
Analysis
From environmental analysis, strategists get time
to anticipate opportunities and to plan optimal
responses to these opportunities. It also helps
strategists to develop an early warning system to
prevent threats or to develop strategies which
can turn a threat to the firm's advantage.
It is clear that because of the difficulty to assessing
the future, not all future events can be anticipated.
To the extent that some or most of these outcomes
of environment are anticipated by this analysis,
managerial decisions are likely to be better. The
managers can concentrate on these few crucial
events, instead of having to deal with all the
environmental influences.
Purpose of Environment Analysis
In general, environmental analysis has three basic goals:
⬥ First, the analysis should provide an understanding of current and potential changes taking
place in the environment. It is important that one must be aware of the existing environment. At
the same time, one must have a long-term perspective about the future too.
⬥ Second, environmental analysis should provide inputs for strategic decision making. Mere
collection of data is not enough. The information collected must be useful for and used in
strategic decision making.
⬥ Third, environment analysis should facilitate and foster strategic thinking in organizations -
typically a rich source of ideas and understanding of the context within which a firm operates. It
should challenge the current wisdom by bringing fresh viewpoints into the organization.
The Environment of business can be broadly categorized
Consists of all the
things affecting the
business
Factorsdecide the
overall direction,
thinking of firm
Factorswhich directlyaffect
the day to day functioning of
the firm
Four Environment influence could be described
(SWOT ANALYSIS)
A STRENGTH is an inherent
capacity which an
organization can use to gain
strategic advantage over its
competitors. An example of
strength is superior research
and development skills which
can be used for new product
development so that the
company gains competitive
advantage
A WEAKNESS is an inherent
limitation or constraint which
creates a strategic
disadvantage. An example of
a weakness is over
dependence on a single
product line, which is
potentially risky for a company
in times of crisis.
An OPPORTUNITY is a
favorable condition in the
organization's environment
which enables it to
consolidate and strengthen
its position. An example of an
opportunity is growing
demand for the products or
services that a company
provides.
A THREAT is an unfavorable
condition in the
organization's environment
which creates a risk for, or
causes damage to, the
organization. An example of a
threat is the emergence of
strong new competitors who
are likely to offer stiff
competition to the existing
companies in an industry.
TYPES OF BUSINESS ENVIRONMENT
Business
Environment
Internal
Environment
External
Environment
Micro
Environment
Macro
Environment
External
Environment
A business does not operate in a vacuum. It has to act and
react to what happens outside the factory and within its
office walls. These factors that happen outside the
business are known as external factors or influences.
These will affect the internal functions of the business and
the objectives of the business and its strategies.
The environment in which an organization exists can,
therefore,be described in terms of the opportunities and
threatsoperating in the external environment apart from
the strengthsand weaknesses existing in the internal
environment.
MICRO
ENVIRONMENT
The employees of the firm,
their characteristics and
how they are organized.
The customer base on
which the firm relies for
business.
The ways in which the firm
can raise its finance.
Who are the firm suppliers
and how are the links
between the two being
developed?
The local community within
which the firm operates.
The direct competition and
how they perform.
Micro-environment is related to small
area or immediate periphery of an
organization. Micro-environment
influences an organization regularly and
directly. Within the micro or the
immediate environment in which a firm
operates we need to address the
following issues:
Elements of Micro Environment
MICRO
Customers One who pays to acquire the product
Organisation Consists of owners, BOD, employees
Market Price sensitivity/market maturity/cost structure
Intermediaries Ones who act as a bridge b/w the manufacturer & the marketer
Competitors Other entities that compete for resources as well as markets
Suppliers Suppliers with their bargaining power affect the cost structure
This is also known as the task environment and affects business and marketing at the daily operating level. While the
changes in the macro environment affect business in the long run, the micro environmental changes are noticed
immediately. Organizations have to closely analyse and monitor all the elements of micro environment in order to
stay competitive.
MACRO
ENVIRONMENT
What are its threats from
the competitive world in
which it operates and
why?
Which areas of
technology might pose
a threat to its current
product range and how?
The bargaining
power/dominance of
suppliers and
customers.
Macro environment has broader
dimensions. It mainly consists of
economic, technological, political, legal
and socio-cultural factors. The issues
concerning an organization in terms of
macro environment are:
The classification of the relevant environment into components or sectors helps an
organization to cope with its complexity, comprehend the different influences operating,
and relating the environmental changes to its strategic management process.
Elements of Macro Environment
MACRO
Demographic Population size / income distribution
Political Government policies/legal laws
Economic Interest rates/levelof disposable income
Social Traditions/beliefs/culture
Technological Opportunities arising/risk & uncertainty
Government Changes in policies & approach towards developments
Legal Introduction of new laws like GST, Real estate Regulation Act
Global
Change in the world level political climate as well as environmental
issues
Macro environment is that part of external environment which is largely external to the enterprise and thus beyond the
direct influence and control of the organization, but which exerts powerful influence over its functioning.
The external environment of the enterprise consists of individuals, groups, agencies, organizations, events, conditions
and forces with which the organization comes into frequent contact in the course of its functioning. It establishes
interacting and interdependent relations, conducts transactions, designs and administers appropriate strategies and
policies to cope with fluctuations therein and otherwise negotiates its way into the future.
PESTLE ANALYSIS
The term PESTLE is used to describe a
framework for analysis of macro
environmental factors. PESTLE analysis
involves identifying the political, economic,
socio-cultural, technological, legal and
environmental influences on an organization
and providing a way of scanning the
environmental influences that have affected
or are likely to affect an organization or its
policy. ‘PESTLE analysis is an increasingly
used and recognized term, replacing the
traditional framework for monitoring
environment known as PEST analysis.
PESTLE is an Acronym
for:
P -Political
E –Economic
S -Socio-Cultural
T -Technological
L -Legal
E -Environment
Political factors are how and to what extent the government intervenes in
the economy and the activities of business firms.
Economic factors have major impacts on how businesses operate and
take decisions.
Social factors affect the demand for a company's products and
how that company operates.
Technological factors can determine barriers to entry, minimum
efficient production level and influence outsourcing decisions.
Legal factors affect how a company operates, its costs, and the
demand for its products, ease of business.
Environmental factors affect industries such as tourism, farming, and
insurance.
Key Factors
Strategic responses to the Environment
INTERNAL STRATEGIC
RESPONSES
HOLISTIC STRATEGIC
RESPONSES
Internal Strategic
Responses
Administrative
Response
Competitive
Response
Collective
Response
Organizations must have the capacity to
monitor and make sense of their
environments if they are to respond
appropriately. They must identify and
attend to those environmental factors
and features that are closely related to
their goal achievement and
performance.
Holistic Strategic
Responses
The business organization and its many
environments have innumerous
interrelationships that at times, it
becomes difficult to determine exactly
where the organization ends and where
its environment begins. It is also difficult
to determine exactly what business
should do in response to a particular
situation in the environment.
Least
resistance
Proceed
with
caution
Dynamic
response
Classes of Internal
response
This are the
approaches
Thank you
For your time
1 von 21

Recomendados

swot-analysis von
swot-analysisswot-analysis
swot-analysisHamza Cheema
720 views34 Folien
External Environment | Business Environment von
External Environment | Business EnvironmentExternal Environment | Business Environment
External Environment | Business Environmentshubham ghimire
22.8K views21 Folien
External environment of Organization von
External environment of OrganizationExternal environment of Organization
External environment of OrganizationEugene Aldrich Paguirigan
17.7K views27 Folien
External Environment von
External EnvironmentExternal Environment
External Environmentsam ran
43.8K views28 Folien
Business Environment and Analysis von
Business Environment and AnalysisBusiness Environment and Analysis
Business Environment and AnalysisPrashant Mehta
83.5K views52 Folien
Business environment team1. von
Business environment team1.Business environment team1.
Business environment team1.Mapro Foods Pvt Ltd
2.7K views9 Folien

Más contenido relacionado

Was ist angesagt?

Business Policy and Strategic Management von
Business Policy and Strategic ManagementBusiness Policy and Strategic Management
Business Policy and Strategic ManagementPrashant Mehta
65.4K views56 Folien
Business Environment Analysis (BEA) von
Business Environment Analysis (BEA)Business Environment Analysis (BEA)
Business Environment Analysis (BEA)Ratha Chan
31.3K views10 Folien
Environmental analysis von
Environmental analysisEnvironmental analysis
Environmental analysisMahesh kumar .G
334 views23 Folien
Introduction to business environment slides von
Introduction to business environment slidesIntroduction to business environment slides
Introduction to business environment slidesUniversity of Johannesburg
5.5K views19 Folien
Business environmrnt von
Business environmrnt Business environmrnt
Business environmrnt Lungelo Khanyile
82.8K views31 Folien
Business Environment- Features,Meaning,Importance,Objectives & Porter's Model von
Business Environment- Features,Meaning,Importance,Objectives & Porter's Model Business Environment- Features,Meaning,Importance,Objectives & Porter's Model
Business Environment- Features,Meaning,Importance,Objectives & Porter's Model Nikhil Soares
305.5K views37 Folien

Was ist angesagt?(20)

Business Policy and Strategic Management von Prashant Mehta
Business Policy and Strategic ManagementBusiness Policy and Strategic Management
Business Policy and Strategic Management
Prashant Mehta65.4K views
Business Environment Analysis (BEA) von Ratha Chan
Business Environment Analysis (BEA)Business Environment Analysis (BEA)
Business Environment Analysis (BEA)
Ratha Chan 31.3K views
Business Environment- Features,Meaning,Importance,Objectives & Porter's Model von Nikhil Soares
Business Environment- Features,Meaning,Importance,Objectives & Porter's Model Business Environment- Features,Meaning,Importance,Objectives & Porter's Model
Business Environment- Features,Meaning,Importance,Objectives & Porter's Model
Nikhil Soares305.5K views
Buisness Environment internal & external von aaanuj27
Buisness Environment internal & external Buisness Environment internal & external
Buisness Environment internal & external
aaanuj278.1K views
Business environment and their factors von mehul chopra
Business environment and their factors Business environment and their factors
Business environment and their factors
mehul chopra18.9K views
Organizational environment von Manasi Mishra
Organizational environment Organizational environment
Organizational environment
Manasi Mishra80.4K views
International swot analysis von Digital SCRM
International swot analysisInternational swot analysis
International swot analysis
Digital SCRM4.1K views
Introduction to Business Environment von Prof B N Sharma
Introduction to Business Environment Introduction to Business Environment
Introduction to Business Environment
Prof B N Sharma341 views
EXTERNAL ENVIRONMENT OF BUSINESS von VVINAY6
EXTERNAL ENVIRONMENT OF BUSINESS EXTERNAL ENVIRONMENT OF BUSINESS
EXTERNAL ENVIRONMENT OF BUSINESS
VVINAY6128 views
Chapter-3 External Assessment in Strategic Management von Cabdulaahi Sulayman
Chapter-3 External Assessment in Strategic ManagementChapter-3 External Assessment in Strategic Management
Chapter-3 External Assessment in Strategic Management
Cabdulaahi Sulayman55.6K views

Similar a External Environment Analysis SM.pdf

Introduction to Entrepreneurship in Agriculture, Chindikani Nyirenda von
Introduction to Entrepreneurship in Agriculture, Chindikani NyirendaIntroduction to Entrepreneurship in Agriculture, Chindikani Nyirenda
Introduction to Entrepreneurship in Agriculture, Chindikani NyirendaChindikani Kaseka Nyirenda
73 views150 Folien
Business environment von
Business environmentBusiness environment
Business environmentTalentAcquisition28
675 views37 Folien
Marketingenvironment 140228015917-phpapp02 von
Marketingenvironment 140228015917-phpapp02Marketingenvironment 140228015917-phpapp02
Marketingenvironment 140228015917-phpapp02phethedi kabu
300 views31 Folien
Marketingenvironment 140228015917-phpapp02 von
Marketingenvironment 140228015917-phpapp02Marketingenvironment 140228015917-phpapp02
Marketingenvironment 140228015917-phpapp02phethedi kabu
2.4K views31 Folien
Unit i: Nature and Significance of Business Environment von
Unit i: Nature and Significance of Business EnvironmentUnit i: Nature and Significance of Business Environment
Unit i: Nature and Significance of Business EnvironmentManish Kumar
13.9K views52 Folien
Business Environment von
Business EnvironmentBusiness Environment
Business EnvironmentPERFECT MATCH
3K views29 Folien

Similar a External Environment Analysis SM.pdf(20)

Marketingenvironment 140228015917-phpapp02 von phethedi kabu
Marketingenvironment 140228015917-phpapp02Marketingenvironment 140228015917-phpapp02
Marketingenvironment 140228015917-phpapp02
phethedi kabu300 views
Marketingenvironment 140228015917-phpapp02 von phethedi kabu
Marketingenvironment 140228015917-phpapp02Marketingenvironment 140228015917-phpapp02
Marketingenvironment 140228015917-phpapp02
phethedi kabu2.4K views
Unit i: Nature and Significance of Business Environment von Manish Kumar
Unit i: Nature and Significance of Business EnvironmentUnit i: Nature and Significance of Business Environment
Unit i: Nature and Significance of Business Environment
Manish Kumar13.9K views
BUSINESS ENVIRONMENT (Ajeenkya D Y Patil University) von Ajeenkya D Y Patil
BUSINESS ENVIRONMENT (Ajeenkya D Y Patil University)BUSINESS ENVIRONMENT (Ajeenkya D Y Patil University)
BUSINESS ENVIRONMENT (Ajeenkya D Y Patil University)
Internal and external business environment von Aashish Sahi
Internal and external business environmentInternal and external business environment
Internal and external business environment
Aashish Sahi432.1K views
TOOLS OF STRATEGIC ANALYSIS von Preeti Bhaskar
TOOLS OF STRATEGIC ANALYSISTOOLS OF STRATEGIC ANALYSIS
TOOLS OF STRATEGIC ANALYSIS
Preeti Bhaskar466 views
Nature of business environment (2) von Priyanka Mehta
Nature of business environment (2)Nature of business environment (2)
Nature of business environment (2)
Priyanka Mehta12.3K views
Internal and External Business Environment von Shahab Ud Din
Internal and External Business EnvironmentInternal and External Business Environment
Internal and External Business Environment
Shahab Ud Din198 views
Business firm and its environment von Ginare Vesilrio
Business firm and its environmentBusiness firm and its environment
Business firm and its environment
Ginare Vesilrio1.6K views
Business Environment analysis von Bharti Goyal
Business Environment analysisBusiness Environment analysis
Business Environment analysis
Bharti Goyal40.4K views

Último

Short Story Assignment by Kelly Nguyen von
Short Story Assignment by Kelly NguyenShort Story Assignment by Kelly Nguyen
Short Story Assignment by Kelly Nguyenkellynguyen01
19 views17 Folien
Organic Shopping in Google Analytics 4.pdf von
Organic Shopping in Google Analytics 4.pdfOrganic Shopping in Google Analytics 4.pdf
Organic Shopping in Google Analytics 4.pdfGA4 Tutorials
11 views13 Folien
Advanced_Recommendation_Systems_Presentation.pptx von
Advanced_Recommendation_Systems_Presentation.pptxAdvanced_Recommendation_Systems_Presentation.pptx
Advanced_Recommendation_Systems_Presentation.pptxneeharikasingh29
5 views9 Folien
Survey on Factuality in LLM's.pptx von
Survey on Factuality in LLM's.pptxSurvey on Factuality in LLM's.pptx
Survey on Factuality in LLM's.pptxNeethaSherra1
5 views9 Folien
Data structure and algorithm. von
Data structure and algorithm. Data structure and algorithm.
Data structure and algorithm. Abdul salam
19 views24 Folien
Cross-network in Google Analytics 4.pdf von
Cross-network in Google Analytics 4.pdfCross-network in Google Analytics 4.pdf
Cross-network in Google Analytics 4.pdfGA4 Tutorials
6 views7 Folien

Último(20)

Short Story Assignment by Kelly Nguyen von kellynguyen01
Short Story Assignment by Kelly NguyenShort Story Assignment by Kelly Nguyen
Short Story Assignment by Kelly Nguyen
kellynguyen0119 views
Organic Shopping in Google Analytics 4.pdf von GA4 Tutorials
Organic Shopping in Google Analytics 4.pdfOrganic Shopping in Google Analytics 4.pdf
Organic Shopping in Google Analytics 4.pdf
GA4 Tutorials11 views
Advanced_Recommendation_Systems_Presentation.pptx von neeharikasingh29
Advanced_Recommendation_Systems_Presentation.pptxAdvanced_Recommendation_Systems_Presentation.pptx
Advanced_Recommendation_Systems_Presentation.pptx
Survey on Factuality in LLM's.pptx von NeethaSherra1
Survey on Factuality in LLM's.pptxSurvey on Factuality in LLM's.pptx
Survey on Factuality in LLM's.pptx
NeethaSherra15 views
Data structure and algorithm. von Abdul salam
Data structure and algorithm. Data structure and algorithm.
Data structure and algorithm.
Abdul salam 19 views
Cross-network in Google Analytics 4.pdf von GA4 Tutorials
Cross-network in Google Analytics 4.pdfCross-network in Google Analytics 4.pdf
Cross-network in Google Analytics 4.pdf
GA4 Tutorials6 views
Understanding Hallucinations in LLMs - 2023 09 29.pptx von Greg Makowski
Understanding Hallucinations in LLMs - 2023 09 29.pptxUnderstanding Hallucinations in LLMs - 2023 09 29.pptx
Understanding Hallucinations in LLMs - 2023 09 29.pptx
Greg Makowski17 views
Chapter 3b- Process Communication (1) (1)(1) (1).pptx von ayeshabaig2004
Chapter 3b- Process Communication (1) (1)(1) (1).pptxChapter 3b- Process Communication (1) (1)(1) (1).pptx
Chapter 3b- Process Communication (1) (1)(1) (1).pptx
ayeshabaig20045 views
UNEP FI CRS Climate Risk Results.pptx von pekka28
UNEP FI CRS Climate Risk Results.pptxUNEP FI CRS Climate Risk Results.pptx
UNEP FI CRS Climate Risk Results.pptx
pekka2811 views
Supercharging your Data with Azure AI Search and Azure OpenAI von Peter Gallagher
Supercharging your Data with Azure AI Search and Azure OpenAISupercharging your Data with Azure AI Search and Azure OpenAI
Supercharging your Data with Azure AI Search and Azure OpenAI
Peter Gallagher37 views
[DSC Europe 23] Zsolt Feleki - Machine Translation should we trust it.pptx von DataScienceConferenc1
[DSC Europe 23] Zsolt Feleki - Machine Translation should we trust it.pptx[DSC Europe 23] Zsolt Feleki - Machine Translation should we trust it.pptx
[DSC Europe 23] Zsolt Feleki - Machine Translation should we trust it.pptx
RuleBookForTheFairDataEconomy.pptx von noraelstela1
RuleBookForTheFairDataEconomy.pptxRuleBookForTheFairDataEconomy.pptx
RuleBookForTheFairDataEconomy.pptx
noraelstela167 views
[DSC Europe 23] Spela Poklukar & Tea Brasanac - Retrieval Augmented Generation von DataScienceConferenc1
[DSC Europe 23] Spela Poklukar & Tea Brasanac - Retrieval Augmented Generation[DSC Europe 23] Spela Poklukar & Tea Brasanac - Retrieval Augmented Generation
[DSC Europe 23] Spela Poklukar & Tea Brasanac - Retrieval Augmented Generation
Vikas 500 BIG DATA TECHNOLOGIES LAB.pdf von vikas12611618
Vikas 500 BIG DATA TECHNOLOGIES LAB.pdfVikas 500 BIG DATA TECHNOLOGIES LAB.pdf
Vikas 500 BIG DATA TECHNOLOGIES LAB.pdf
vikas126116188 views
Building Real-Time Travel Alerts von Timothy Spann
Building Real-Time Travel AlertsBuilding Real-Time Travel Alerts
Building Real-Time Travel Alerts
Timothy Spann111 views

External Environment Analysis SM.pdf

  • 1. Strategic Management Submitted by Govind Maheshwari Submitted to Dr. Rajeev Samuel AMITY GLOBAL BUSINESS SCHOOL
  • 4. BUSINESS ENVIRONMENT Business environment represents all external forces, factors or conditions that exert some degree of impact on the business decisions, strategies and actions taken by the firm. The success of a business is generally dependent on its business environment. A successful business must identify, appraise, and respond to the various opportunities and threats in its environments. To be successful, the business has to not only recognize different elements of its own environment but also adapt and manage to influence them. The business must continuously monitor and adapt itself to the environment if it is to survive and prosper.
  • 5. Characteristics of Business Environment • Complex • Dynamic • Multi-Faceted • Long-LastingImpact • Relativity • Keeps on Changing Importance of Business Environment • Determining Opportunities and Threats • Giving Direction for Growth • Continuous Learning • Image Building • Meeting Competition
  • 6. ENVIRONMENTAL ANALYSIS When the company does not react to the demands of the environment by changing its strategy, the result is declining performance of the company in the market. A business cannot operate in isolation from its environment. Thus, it has no other option but to identify and react to it strategically.
  • 7. Utility of Environmental Analysis From environmental analysis, strategists get time to anticipate opportunities and to plan optimal responses to these opportunities. It also helps strategists to develop an early warning system to prevent threats or to develop strategies which can turn a threat to the firm's advantage. It is clear that because of the difficulty to assessing the future, not all future events can be anticipated. To the extent that some or most of these outcomes of environment are anticipated by this analysis, managerial decisions are likely to be better. The managers can concentrate on these few crucial events, instead of having to deal with all the environmental influences.
  • 8. Purpose of Environment Analysis In general, environmental analysis has three basic goals: ⬥ First, the analysis should provide an understanding of current and potential changes taking place in the environment. It is important that one must be aware of the existing environment. At the same time, one must have a long-term perspective about the future too. ⬥ Second, environmental analysis should provide inputs for strategic decision making. Mere collection of data is not enough. The information collected must be useful for and used in strategic decision making. ⬥ Third, environment analysis should facilitate and foster strategic thinking in organizations - typically a rich source of ideas and understanding of the context within which a firm operates. It should challenge the current wisdom by bringing fresh viewpoints into the organization.
  • 9. The Environment of business can be broadly categorized Consists of all the things affecting the business Factorsdecide the overall direction, thinking of firm Factorswhich directlyaffect the day to day functioning of the firm
  • 10. Four Environment influence could be described (SWOT ANALYSIS) A STRENGTH is an inherent capacity which an organization can use to gain strategic advantage over its competitors. An example of strength is superior research and development skills which can be used for new product development so that the company gains competitive advantage A WEAKNESS is an inherent limitation or constraint which creates a strategic disadvantage. An example of a weakness is over dependence on a single product line, which is potentially risky for a company in times of crisis. An OPPORTUNITY is a favorable condition in the organization's environment which enables it to consolidate and strengthen its position. An example of an opportunity is growing demand for the products or services that a company provides. A THREAT is an unfavorable condition in the organization's environment which creates a risk for, or causes damage to, the organization. An example of a threat is the emergence of strong new competitors who are likely to offer stiff competition to the existing companies in an industry.
  • 11. TYPES OF BUSINESS ENVIRONMENT Business Environment Internal Environment External Environment Micro Environment Macro Environment
  • 12. External Environment A business does not operate in a vacuum. It has to act and react to what happens outside the factory and within its office walls. These factors that happen outside the business are known as external factors or influences. These will affect the internal functions of the business and the objectives of the business and its strategies. The environment in which an organization exists can, therefore,be described in terms of the opportunities and threatsoperating in the external environment apart from the strengthsand weaknesses existing in the internal environment.
  • 13. MICRO ENVIRONMENT The employees of the firm, their characteristics and how they are organized. The customer base on which the firm relies for business. The ways in which the firm can raise its finance. Who are the firm suppliers and how are the links between the two being developed? The local community within which the firm operates. The direct competition and how they perform. Micro-environment is related to small area or immediate periphery of an organization. Micro-environment influences an organization regularly and directly. Within the micro or the immediate environment in which a firm operates we need to address the following issues:
  • 14. Elements of Micro Environment MICRO Customers One who pays to acquire the product Organisation Consists of owners, BOD, employees Market Price sensitivity/market maturity/cost structure Intermediaries Ones who act as a bridge b/w the manufacturer & the marketer Competitors Other entities that compete for resources as well as markets Suppliers Suppliers with their bargaining power affect the cost structure This is also known as the task environment and affects business and marketing at the daily operating level. While the changes in the macro environment affect business in the long run, the micro environmental changes are noticed immediately. Organizations have to closely analyse and monitor all the elements of micro environment in order to stay competitive.
  • 15. MACRO ENVIRONMENT What are its threats from the competitive world in which it operates and why? Which areas of technology might pose a threat to its current product range and how? The bargaining power/dominance of suppliers and customers. Macro environment has broader dimensions. It mainly consists of economic, technological, political, legal and socio-cultural factors. The issues concerning an organization in terms of macro environment are: The classification of the relevant environment into components or sectors helps an organization to cope with its complexity, comprehend the different influences operating, and relating the environmental changes to its strategic management process.
  • 16. Elements of Macro Environment MACRO Demographic Population size / income distribution Political Government policies/legal laws Economic Interest rates/levelof disposable income Social Traditions/beliefs/culture Technological Opportunities arising/risk & uncertainty Government Changes in policies & approach towards developments Legal Introduction of new laws like GST, Real estate Regulation Act Global Change in the world level political climate as well as environmental issues Macro environment is that part of external environment which is largely external to the enterprise and thus beyond the direct influence and control of the organization, but which exerts powerful influence over its functioning. The external environment of the enterprise consists of individuals, groups, agencies, organizations, events, conditions and forces with which the organization comes into frequent contact in the course of its functioning. It establishes interacting and interdependent relations, conducts transactions, designs and administers appropriate strategies and policies to cope with fluctuations therein and otherwise negotiates its way into the future.
  • 17. PESTLE ANALYSIS The term PESTLE is used to describe a framework for analysis of macro environmental factors. PESTLE analysis involves identifying the political, economic, socio-cultural, technological, legal and environmental influences on an organization and providing a way of scanning the environmental influences that have affected or are likely to affect an organization or its policy. ‘PESTLE analysis is an increasingly used and recognized term, replacing the traditional framework for monitoring environment known as PEST analysis.
  • 18. PESTLE is an Acronym for: P -Political E –Economic S -Socio-Cultural T -Technological L -Legal E -Environment Political factors are how and to what extent the government intervenes in the economy and the activities of business firms. Economic factors have major impacts on how businesses operate and take decisions. Social factors affect the demand for a company's products and how that company operates. Technological factors can determine barriers to entry, minimum efficient production level and influence outsourcing decisions. Legal factors affect how a company operates, its costs, and the demand for its products, ease of business. Environmental factors affect industries such as tourism, farming, and insurance. Key Factors
  • 19. Strategic responses to the Environment INTERNAL STRATEGIC RESPONSES HOLISTIC STRATEGIC RESPONSES
  • 20. Internal Strategic Responses Administrative Response Competitive Response Collective Response Organizations must have the capacity to monitor and make sense of their environments if they are to respond appropriately. They must identify and attend to those environmental factors and features that are closely related to their goal achievement and performance. Holistic Strategic Responses The business organization and its many environments have innumerous interrelationships that at times, it becomes difficult to determine exactly where the organization ends and where its environment begins. It is also difficult to determine exactly what business should do in response to a particular situation in the environment. Least resistance Proceed with caution Dynamic response Classes of Internal response This are the approaches