3. Online shopping or e-shopping is a
form of electronic commerce which
allows consumer to directly buy goods
or services from a seller over the
internet using a web browser
Alternative names are : e-web-store,
e-shop ,e-store, internet shop, web-
shop, web-store, online-store, online-
storefront and virtual store
Online shopping helps us to save our
time and make things and services
make available easily
4.
5. There are a lot of online stores in India like Flipkart, Amazon, Snapdeal,
Myntra, Paytm, etc
These are the most trusted sites in India. Some of them are India based
companies and there are also some foreign based companies.
Simple things like electricity, DTH, Mobile recharge payements are made
simple by means of online services like Paytm, Freecharge, Mobikiwi, etc.
Also these helps us for booking movie tickets, bus ticket and many other
event tickets
Things are made simple through online shopping easy, return policy help us
to return/replace the product if we don’t like it.
6. Traditional shopping is a term used to
refer to the way of doing shopping
where you visit stores and buy goods.
In traditional shopping one has to leave
home, either walk or take a ride to the
store or shopping center in order to buy
what one wants.
When online shopping concept was introduced it had a little impact on the
traditional shopping in the 90’s, but in the 2000’s it had a large impact has
there were number of online stores established.
And now people hardly go for or prefer traditional shopping. Half crowd
among these are the people form 90’s that are afraid of online payements
and sharing their personal data.
7. Some people don’t prefer online shopping just because they are unable to
verify products but these drawbacks are covered under the facility of return
policy which mostly lacks in traditional shopping.
It’s purely subjective for individual to choose between online shopping or
traditional shopping.
8.
9. A consumer uses Web browser to connect to the home page of a
merchant's Web site on the Internet. Process diagram is shown below
10.
11. Credit Card: The most popular payment method. The advantage is the ease
for the customer to pay.
Debit Card: Debit card, alternately called a bank card or check card. Most
online merchants will accept debit card purchases.
Payment Websites: Websites like PayPal and Google Checkout offer a
means of instant payment if both parties have an account with them.
PayPal: PayPal is an e-commerce payment processing company owned by
eBay.
Wire Transfer: A wire transfer is a bank account to bank account transfer of
money.
12. Electronic Check: The electronic check is a method of payment which draws
cash from a checking account, eliminating the paper check
Checks and Money Orders : Customers who don't have credit cards, or are
paying from a company or municipality may want to pay by check or money
order.
Purchase Order: A purchase order, or P.O., is a request or agreement to be
paid at a later date for an order placed.
Bank Transfer: The bank transfer is similar to the debit card method – it's a
method of transferring cash from one bank account to another account.
Mobile Payments: The mobile payment option is relatively new and gaining
popularity in foreign countries.
13. Convenience: One of the biggest benefits of online shopping is that you can buy
almost anything you could imagine without ever leaving your house.
Selection: Online stores are able to carry more selection than traditional brick-
and-mortar stores.
Information: Online shops tend to provide more information about items for sale
than you would get in a physical store(unless you asked a sales associate).
Price: Because online stores don’t have to pay rent for a storefront in a nice part of
town and tend to sell much larger quantities of goods, they can offer to sell
products for a much lower price.
Availability: Online retailers accept orders twenty four hours a day while consumers
who wish to shop at traditional stores have to be available to visit the store during
normal business hours.
14. Wait Time: waiting for your item to arrive is
another downside of online shopping. One of
the great pleasures of shopping at a store is the
instant gratification.
Hands-On Inspection: One thing that online stores can’t replace is the
experience of actually seeing and touching the item you are considering buying.
Shipping: Some major online retailers now offer free shipping for their products,
but many require you to meet a minimum order cost to qualify.
Privacy: when you shop online, you waive certain privacy rights to the online
retailer.
Many people have fear to disclose personal and
private information for security.
15. Check out sellers: Conduct independent research before you buy from a seller you
have never done business with. Some attackers try to trick you by creating
malicious websites that appear legitimate, so you should verify the site before
supplying any information.
Make sure the site is legitimate: Before you enter your personal and financial
information to make an online transaction, look for signs that the site is secure.
Protect your personal information: Before providing personal or financial information,
check the website's privacy policy. Make sure you understand how your information
will be stored and used.
Keep a paper trail: Read your credit card statements as soon as you get them to
make sure there aren’t any unauthorized charges. If there is a discrepancy, call your
bank and report it immediately.
