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1Towards the Model Driven Organization (AMINO’13) @MODELS’13
(Multi-) Modeling Enterprises For Better
Decisions
Sagar Sunk...
2Towards the Model Driven Organization (AMINO’13) @MODELS’13
Motivation
 Multiple change drivers in enterprise context
En...
3Towards the Model Driven Organization (AMINO’13) @MODELS’13
Motivation
 Problems with Enterprise IT systems
Enterprise
I...
4Towards the Model Driven Organization (AMINO’13) @MODELS’13
Motivation
o Enterprises need to operate as desired in busine...
5Towards the Model Driven Organization (AMINO’13) @MODELS’13
Key Categories of Models
Interconnected Dimensions of
Enterpr...
6Towards the Model Driven Organization (AMINO’13) @MODELS’13
By Example- Merger of Two Wealth Management
Enterprises
WM1
T...
7Towards the Model Driven Organization (AMINO’13) @MODELS’13
EA Models Intentional Models
WM1
Triple revenue and gross mar...
8Towards the Model Driven Organization (AMINO’13) @MODELS’13
Products and Services Rationalization
EA Models Intentional M...
9Towards the Model Driven Organization (AMINO’13) @MODELS’13
Products and Services Rationalization
EA Models Intentional M...
10Towards the Model Driven Organization (AMINO’13) @MODELS’13
Workforce Integration
EA Models Intentional Models
WM1
Produ...
11Towards the Model Driven Organization (AMINO’13) @MODELS’13
Workforce Integration
EA Models Intentional Models
WM1
Produ...
12Towards the Model Driven Organization (AMINO’13) @MODELS’13
Workforce Integration
EA Models Intentional Models
WM1
Produ...
13Towards the Model Driven Organization (AMINO’13) @MODELS’13
Optimum IT Platform for WM3 Target Operating
Model
EA Models...
14Towards the Model Driven Organization (AMINO’13) @MODELS’13
Other problem-specific Models
EA Models Intentional Models
W...
15Towards the Model Driven Organization (AMINO’13) @MODELS’13
To implementation
EA Models Intentional Models
WM1
Product a...
16Towards the Model Driven Organization (AMINO’13) @MODELS’13
Putting it together
EA Models Intentional Models
WM1
WM2
EA ...
17Towards the Model Driven Organization (AMINO’13) @MODELS’13
Putting it together
EA Models Intentional Models
Intentional...
18Towards the Model Driven Organization (AMINO’13) @MODELS’13
Decision Making in Enterprise Context
EA Models Intentional ...
19Towards the Model Driven Organization (AMINO’13) @MODELS’13
Putting it together
EA Models Intentional Models
Other
Decis...
20Towards the Model Driven Organization (AMINO’13) @MODELS’13
Putting it together – Plugging in Decisions Made in
Problem-...
21Towards the Model Driven Organization (AMINO’13) @MODELS’13
Key and Other Issues
o Key Issue
 Relating Models >> Actors...
22Towards the Model Driven Organization (AMINO’13) @MODELS’13
Summary
 Both descriptive and prescriptive models needed to...
23Towards the Model Driven Organization (AMINO’13) @MODELS’13
Thank You, Questions are welcome!!!
You can get in touch wit...
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(Multi- ) modeling enterprises for better decisions (AMINO-MODELS 2013 Presentation)

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Enterprises typically depend on past experience and human expertise for responding to changes. This is no longer cost effective in the increasingly dynamic world of enterprises. Enterprise models are required that describe the enterprise as well as prescribe courses of action in the face of change. Owing to complexity of enterprises, multiple models need to be employed when addressing specific problems. Toward this end, we present an approach that uses number of specialized models focused on decision making. Our contributions are- first, we show how these models can be used in concert and second, we present how these models can be used in a real world case study of merger of two enterprises. Our ongoing research suggests that in spite of several challenges, this approach provides promising first steps toward enabling enterprises in responding to changes with more certainty.

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(Multi- ) modeling enterprises for better decisions (AMINO-MODELS 2013 Presentation)

  1. 1. 1Towards the Model Driven Organization (AMINO’13) @MODELS’13 (Multi-) Modeling Enterprises For Better Decisions Sagar Sunkle, Vinay Kulkarni, and Hemant Rathod
  2. 2. 2Towards the Model Driven Organization (AMINO’13) @MODELS’13 Motivation  Multiple change drivers in enterprise context Enterprise BusinessChange Drivers 1. Cost reduction/revenue increment 2. Mergers/acquisitions/divesti tures 3. New regulations 4. Audit findings Changes due to Business Drivers 1. Process changes 2. Product offerings 3. New functionality needs 4. New data needs Technology Drivers 1. Vendor-driven upgrades 2. Technology consolidation mandates 3. Mobile/cloud presence Changes to Technology Drivers 1. Process changes 2. Product offerings 3. New functionality needs 4. New data needs
  3. 3. 3Towards the Model Driven Organization (AMINO’13) @MODELS’13 Motivation  Problems with Enterprise IT systems Enterprise IT Need 1 IT Need 2 IT Need 3 IT System 1 IT System 2 IT System 3 … … Locally Optimal 2 1 Transactional and transformational IT needs originating in/implemented as strategic, tactical, and operational goals Overlapping Functionality 3 Non- interoperable Technologies 4Lack of Enterprise-wide Context
  4. 4. 4Towards the Model Driven Organization (AMINO’13) @MODELS’13 Motivation o Enterprises need to operate as desired in business-as-usual and transformation situations alike o Cost of incorrect decisions are prohibitive
  5. 5. 5Towards the Model Driven Organization (AMINO’13) @MODELS’13 Key Categories of Models Interconnected Dimensions of Enterprise [what and how] Goals and sub-goals of Enterprise [Whys] Descriptive Model Prescriptive Model EA Model based on ArchiMate Intentional Model
  6. 6. 6Towards the Model Driven Organization (AMINO’13) @MODELS’13 By Example- Merger of Two Wealth Management Enterprises WM1 Triple revenue and gross margin in 5 years WM3 WM2 EA Models Intentional Models
  7. 7. 7Towards the Model Driven Organization (AMINO’13) @MODELS’13 EA Models Intentional Models WM1 Triple revenue and gross margin in 5 years WM3 WM2 Overarching Goal By Example- Merger of Two Wealth Management Enterprises
  8. 8. 8Towards the Model Driven Organization (AMINO’13) @MODELS’13 Products and Services Rationalization EA Models Intentional Models WM3 WM2 Products And Services- Which ones to keep, which ones to decommission, which ones to rebrand WM1 Product and Service Mix
  9. 9. 9Towards the Model Driven Organization (AMINO’13) @MODELS’13 Products and Services Rationalization EA Models Intentional Models WM3 WM2 Models to determine appropriate product and service mix are business domain- specific; their decisions need to be integrated nevertheless into enterprise context Examples - Marketing Mix Models, Product Lining/Bundling models WM1 Product and Service Mix WM3
  10. 10. 10Towards the Model Driven Organization (AMINO’13) @MODELS’13 Workforce Integration EA Models Intentional Models WM1 Product and Service Mix WM3 WM2 State of the art predominantly uses spreadsheets to encode workforce planning parameters and actions/strategies
  11. 11. 11Towards the Model Driven Organization (AMINO’13) @MODELS’13 Workforce Integration EA Models Intentional Models WM1 Product and Service Mix WM3 WM2 Depending on situation, here in workforce integration of twoWM enterprises, system dynamics models could be used
  12. 12. 12Towards the Model Driven Organization (AMINO’13) @MODELS’13 Workforce Integration EA Models Intentional Models WM1 Product and Service Mix WM3 WM2
  13. 13. 13Towards the Model Driven Organization (AMINO’13) @MODELS’13 Optimum IT Platform for WM3 Target Operating Model EA Models Intentional Models WM1 Product and Service Mix WM3 WM2 Workforce Integration Decisions about applications of WM1 andWM2; Application Rationalization Models based on Business and IT scores
  14. 14. 14Towards the Model Driven Organization (AMINO’13) @MODELS’13 Other problem-specific Models EA Models Intentional Models WM1 Product and Service Mix WM3 WM2 Workforce Integration Branch Rationalization IT Plant Integration IT Plant Capacity Enhancement Optimum Data Migration
  15. 15. 15Towards the Model Driven Organization (AMINO’13) @MODELS’13 To implementation EA Models Intentional Models WM1 Product and Service Mix WM3 WM2 Workforce Integration Branch Rationalization IT Plant Integration IT Plant Capacity Enhancement Optimum Data Migration WM3 IT Plant Implementation Operational Requirements
  16. 16. 16Towards the Model Driven Organization (AMINO’13) @MODELS’13 Putting it together EA Models Intentional Models WM1 WM2 EA models as single version of truth
  17. 17. 17Towards the Model Driven Organization (AMINO’13) @MODELS’13 Putting it together EA Models Intentional Models Intentional Model for Enterprise- Decision Making in Enterprise Context WM1 WM2
  18. 18. 18Towards the Model Driven Organization (AMINO’13) @MODELS’13 Decision Making in Enterprise Context EA Models Intentional Models Enterprise-Intentional Metamodel Mapping [ICEIS’13 and ICSOFT-EA’13] Devoid of Goals Introduce Goals; Goals are problems to be solved Evaluate Goals, revise enterprise model As-is to To-be ArchiMate i*IntentionalModel
  19. 19. 19Towards the Model Driven Organization (AMINO’13) @MODELS’13 Putting it together EA Models Intentional Models Other Decision Making Models for Problem- specific Contexts WM1 WM3 WM2
  20. 20. 20Towards the Model Driven Organization (AMINO’13) @MODELS’13 Putting it together – Plugging in Decisions Made in Problem-specific Models EA Models Intentional Models WM1 WM2 Contributions of means to goals is intuitive in nature; here, FA’s choice of strategies is determined quantitatively based on product mix fixed by product mix models Product and Service Mix Important- Plugging In Decisions Made in Product Mix Models at appropriate level in Intentionalmodels
  21. 21. 21Towards the Model Driven Organization (AMINO’13) @MODELS’13 Key and Other Issues o Key Issue  Relating Models >> Actors, Tasks, Resources in EA and Intentional Models  Plugging-in Analysis Results of Problem-specific models >> From product mix, application rationalization, system dynamics to Intentional models and from them to To-Be EA models o Other Issues- Relating strategic goals with properties of operational elements, treatment of uncertainties
  22. 22. 22Towards the Model Driven Organization (AMINO’13) @MODELS’13 Summary  Both descriptive and prescriptive models needed to model and analyze enterprises  Descriptive models help in maintaining the enterprise context  One prescriptive model, say an intentional/goal model maintains rationale across enterprise layers  Other prescriptive models supplement decision making of local actors o Problem-specific models may or may not be in use in local context; when they are they may be aiding local optimization, but they have to be validated in enterprise context- determining that they are optimal also in global context o When there are no models- only implicit knowledge, it should be made explicit >> less reliance on expert knowledge  This hopefully leads to better courses of actions in enterprise context
  23. 23. 23Towards the Model Driven Organization (AMINO’13) @MODELS’13 Thank You, Questions are welcome!!! You can get in touch with me on sagar.sunkle@tcs.com.

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