1. Sagar Arun Rode
Mobile: +91 9595183679 E-mail: sagar.rode2001@gmail.com
Seeking mid-level assignments in International Sales and Marketing with an organisation of high repute
Location Preference: Pune
SYNOPSIS
» 04 years of experience in International Sales and Marketing with support experience in Logistics and
international commercial documentation. Currently working as Executive – International Business.
» Holds an experience of independently handling International Promotion Campaigns like participation at Machine
Tools Exhibitions Overseas, Open Houses, arranging Overseas Customer Meets and conferences
» Capabilities in International Sales, Market Selection, tapping new buyers, interacting with overseas clients to
identify and generate new requirements and convert enquiries into orders
» Praised and awarded at different companies for achieving the targets and delivering utmost results
» Completed MBA (International Business) from Nagpur University, Nagpur Maharashtra
» An effective communicator for written media, face to face meetings with good relationship building &
interpersonal skills
» Flexible to travel overseas on short notices and ready to spend maximum time in abroad whenever required
ORGANISATION SCAN
Accurate Sales and Services Pvt. Ltd.| Executive – International Business | Sept’11 - till date
Key Deliverables:
» Responsible to build a direct customer connect for business, develop and maintain relationship with key
customers to ensure company’s maximum sales.
» Market Research, Selecting Target Market, Competitors Analysis
» Research new sales opportunities and identify new potential customers
» International Trade Fairs and Business Development from generating enquiries to conversion of deal
» Handling direct enquiries generated from exhibitions, websites, conferences and advertisements
» Making standard and non-standard offers for new and existing overseas customers
» Negotiation, regular correspondence and follow up on opportunities uncovered by business development
» Foreign currency deficit, country wise dispatch and delivery procedures
» Identify and take export benefits from Government and organizations like EEPC, FICCI, ECGC & DGFT
» COPA – Customer Order Profitability Analysis quarter wise
» Order Lost Analysis
» Follow up with production / dispatch departments to meet the timely deliveries of customer orders
» Preparation of export commercial documents like Proforma Invoice, Invoice and Packing List, BRC
» Recovery of outstanding payments from overseas customers
» Attending training programs, business meetings, conferences, BSMs and participating at new business
opportunity programs organized by TPCI, EEPC, FICCI, CII, MCCIA, IMTMA, etc.
» Maintain all required records of sales and other relevant information to enable performance to be measured and
monitored. Maintain active and prospective customer’s data base and providing the status to the management
via weekly review meetings and MIS.
» Seek regular feedback from customers after sales and measure customer’s satisfaction
» Keep customers informed about new product developments and technology
TATA Business Support Services | Sr. Customer Care Executive| Oct’07 - Aug’08
Key Deliverables:
» Responsible for taking calls of gold and platinum customers of TATA Indicom postpaid mobile, landline and chord
less phone users
» Provide complete technical and billing related solutions to customers and inform them about new plans and add
on packs
» Resolve technical and commercial complaints

2. ACHIEVEMENTS AND ACCOLADES
At Accurate Sales and Services Pvt. Ltd
» Successfully meet the target of USD 500,000 in the year 2013 - 14
» Exported 16 numbers of 3D Coordinate Measuring Machine (Capital Product) in the year 2014-15 with reaching
milestone of One Million Dollars
» Successfully identified new buyers at very complex markets Iran and Israel
At TATA Business Support Services Ltd
» Boasted with Star of the Month award for 100% quality on calls
» Average 97% Quality of calls with 89% customer satisfaction rate
» Solved 237 major billing problems of Platinum Customers in 3 months
EDUCATION
2011 Master of Business Administration (MBA) in International Business from Nagpur University
2007 Bachelor of Business Administration (BBA) from Amravati University
2003 HSC from Maharashtra State Board, Amravati
PROJECTS
» “CUSTOMER INTERACTION PROGRAME” for FRANKFINN INSTITUTE as a winter project in MBA 2nd
SEM
» Project on “STUDY ABOUT THE POLICIES AND RULES SET BY NECO FOR DISTRIBUTION CHANNELS IN SANITORY
PRODUCTS” as a summer internship project
» Two days’ certificate workshop on Import / Export Management
IT SKILLS
» Possesses sound knowledge of Windows, MS Office and Internet Applications
PERSONAL DOSSIER
Date of Birth : 07th
July, 1985
Languages Known : English, Marathi and Hindi
Civil Status : Single
Address : Natraj Colony, Gondhale Nagar, Hadapsar Pune 411028