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swift.com:
Your Window to SWIFT
SWIFT Premium Service Forum Asia Pacific 2016
Marin Chan
13 October 2016
SWIFT Premium Services Forum Asia Pacific 2016 2
Agenda
Introduction
swift.com today
swift.com Enhancements
• eAGM
• Clean-up Features & Process
• 2-Step Verification & Security
• Customer Security Programme (CSP)
• Security Notification
• New swift.com registration process
swift.com Security
Since 9 January 2016
• New architecture
• New design
• New way to explore,
learn and work
swift.com today
SWIFT Premium Services Forum Asia Pacific 2016 3
SWIFT Premium Services Forum Asia Pacific 2016
4
SWIFT Premium Services Forum Asia Pacific 2016
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SWIFT Premium Services Forum Asia Pacific 2016
6
7
8
9
10
SWIFT Premium Services Forum Asia Pacific 2016 11
Since August 2016 ……
eAGM
• Only swift.com users who have Primary Business Contact role have eAGM access right.
• Primary Business Contact will be automatically granted eAGM access right.
• Swift.com administrators cannot grant eAGM access right to individual swift.com users
anymore.
• SWIFT will do the clean up of old access right.
swift.com Enhancements (1)
swift.com Enhancements (2)
Since August 2016 ……
Clean-up Features & Process
Feature for swift.com administrators
• Search for swift.com users based on expiry date, last login date
• Optionally export the list of users as a report. This report could then for example be
uploaded as input (CSV file) for the bulk deletion of user profiles.
12
SWIFT Premium Services Forum Asia Pacific 2016
SWIFT Premium Services Forum Asia Pacific 2016 13
Bulk Delete Users
swift.com Enhancements (3)
Clean-up Features & Process
Automated process:
• Email to users when approaching expiry
 3-2-1 month(s) for normal profile users
 3-2-1 week(s) for critical profile & important profile users
• Prolong via link in email
 Confirming their ownership of email accounts
 Confirming their need for swift.com accounts + access rights & roles
• If not done:
 Email to swift.com administrations for critical profile & important profile users
 Automated removal for normal users
• Logging in to expired (non-removed) account: have to prolong registration first
14
SWIFT Premium Services Forum Asia Pacific 2016
swift.com Enhancements (4)
2-Step Verification & Security
Make it harder to take over an account:
• Challenge users with 2SV when changing password
Easier to spot break-ins:
• Users will receive email when their password is changed
• Users will receive email when a 2SV channel is disabled
Improved audit:
• Audit report will mention which 2SV channel was enabled
Close loophole:
• 2SV will be mandated when deleted user gets recovered
15
SWIFT Premium Services Forum Asia Pacific 2016
SWIFT Premium Services Forum Asia Pacific 2016 16
Customer Security Programme (CSP)
SWIFT Premium Services Forum Asia Pacific 2016 17
swift.com Enhancements (5)
Security Notification
Security updates related to the use of SWIFT’s products and services and new Indicators of Compromise
in Knowledge Base (KB) Tip 5020928. It contains the most current overview of recent customer security
developments.
SWIFT Premium Services Forum Asia Pacific 2016 18
More to come - 13 October 2016
New swift.com Registration Process
• Changes apply to every person who requests a new swift.com account via the normal
form (swift.com > mySWIFT > Create account).
• Guide the new user to create a full individual account first, and then offer them the option
to link their account to an institution.
• How to become a swift.com user? (KB Tip 5019388)
What if not “register the swift.com account to an institution”?
• Explore MyStandards, SWIFTRef and View your profile.
swift.com Enhancements (6)
SWIFT Premium Services Forum Asia Pacific 2016 19
swift.com Enhancements (7)
New swift.com registration process
SWIFT Premium Services Forum Asia Pacific 2016 20
swift.com Security
• Dual Approval
 Only applicable for swift.com administrator role
and SWIFTAlliance LSO/RSO roles
• Swift.com password expiration period
 Options for 3 months, 6 months, 1 year and 2
years
• E-mail domain name whitelist
• Approval / rejection for registration requests or
profile updates
• Swift.com user clean-up exercise
Swift.com administrators can set up …….
See Identify Management Online Help for more details.
Find help
Please register our swift.com service:
Please visit : swift.com registration page
Refer to Registration User Guide for more details
SWIFT Support via one of the following means:
Case Manager on
swift.com
Email:
support@swift.com
Phone:
+852 2852 8777
21
SWIFT Premium Services Forum Asia Pacific 2016
www.swift.com
22SWIFT Premium Services Forum Asia Pacific 2016
SWIFT Premium Services Forum Asia Pacific 2016 23
swift.com
24
Backup slides
SWIFT Premium Services Forum Asia Pacific 2016
SWIFT Premium Services Forum Asia Pacific 2016 25
Swift.com Profile Management Rules
Critical user profile
• Primary Business Contact
• SWIFTAlliance LSO/RSO
• Alliance Lite Security Officer
• SWIFTNet Security Officer
• FINCopy Business Officer
• Swift.com administrator
• KYC Administrator
Important user profile
• SWIFT Operational Manager
• SWIFT Incident Manager
• SWIFT Service Manager
• KYC related role
• Premium Plus Customer
Escalation Contact
Protect your swift.com account
Swift.com users should ……
• Change periodically your password
• Set up a Login-seal
• Set up a secret password reset Q&A
• Verify the URL of the pages you use
• Verify the certificate of the secure website
• Use a recent browser
See Identify Management Online Help for more details.
26
SWIFT Premium Services Forum Asia Pacific 2016
SWIFT Premium Services Forum Asia Pacific 2016 27
swift.com
www.swift.com
28SWIFT Premium Services Forum Asia Pacific 2016

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AP PSF 2016 swift.com_updates

  • 1. swift.com: Your Window to SWIFT SWIFT Premium Service Forum Asia Pacific 2016 Marin Chan 13 October 2016
  • 2. SWIFT Premium Services Forum Asia Pacific 2016 2 Agenda Introduction swift.com today swift.com Enhancements • eAGM • Clean-up Features & Process • 2-Step Verification & Security • Customer Security Programme (CSP) • Security Notification • New swift.com registration process swift.com Security
  • 3. Since 9 January 2016 • New architecture • New design • New way to explore, learn and work swift.com today SWIFT Premium Services Forum Asia Pacific 2016 3
  • 4. SWIFT Premium Services Forum Asia Pacific 2016 4
  • 5. SWIFT Premium Services Forum Asia Pacific 2016 5
  • 6. SWIFT Premium Services Forum Asia Pacific 2016 6
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. SWIFT Premium Services Forum Asia Pacific 2016 11 Since August 2016 …… eAGM • Only swift.com users who have Primary Business Contact role have eAGM access right. • Primary Business Contact will be automatically granted eAGM access right. • Swift.com administrators cannot grant eAGM access right to individual swift.com users anymore. • SWIFT will do the clean up of old access right. swift.com Enhancements (1)
  • 12. swift.com Enhancements (2) Since August 2016 …… Clean-up Features & Process Feature for swift.com administrators • Search for swift.com users based on expiry date, last login date • Optionally export the list of users as a report. This report could then for example be uploaded as input (CSV file) for the bulk deletion of user profiles. 12 SWIFT Premium Services Forum Asia Pacific 2016
  • 13. SWIFT Premium Services Forum Asia Pacific 2016 13 Bulk Delete Users
  • 14. swift.com Enhancements (3) Clean-up Features & Process Automated process: • Email to users when approaching expiry  3-2-1 month(s) for normal profile users  3-2-1 week(s) for critical profile & important profile users • Prolong via link in email  Confirming their ownership of email accounts  Confirming their need for swift.com accounts + access rights & roles • If not done:  Email to swift.com administrations for critical profile & important profile users  Automated removal for normal users • Logging in to expired (non-removed) account: have to prolong registration first 14 SWIFT Premium Services Forum Asia Pacific 2016
  • 15. swift.com Enhancements (4) 2-Step Verification & Security Make it harder to take over an account: • Challenge users with 2SV when changing password Easier to spot break-ins: • Users will receive email when their password is changed • Users will receive email when a 2SV channel is disabled Improved audit: • Audit report will mention which 2SV channel was enabled Close loophole: • 2SV will be mandated when deleted user gets recovered 15 SWIFT Premium Services Forum Asia Pacific 2016
  • 16. SWIFT Premium Services Forum Asia Pacific 2016 16 Customer Security Programme (CSP)
  • 17. SWIFT Premium Services Forum Asia Pacific 2016 17 swift.com Enhancements (5) Security Notification Security updates related to the use of SWIFT’s products and services and new Indicators of Compromise in Knowledge Base (KB) Tip 5020928. It contains the most current overview of recent customer security developments.
  • 18. SWIFT Premium Services Forum Asia Pacific 2016 18 More to come - 13 October 2016 New swift.com Registration Process • Changes apply to every person who requests a new swift.com account via the normal form (swift.com > mySWIFT > Create account). • Guide the new user to create a full individual account first, and then offer them the option to link their account to an institution. • How to become a swift.com user? (KB Tip 5019388) What if not “register the swift.com account to an institution”? • Explore MyStandards, SWIFTRef and View your profile. swift.com Enhancements (6)
  • 19. SWIFT Premium Services Forum Asia Pacific 2016 19 swift.com Enhancements (7) New swift.com registration process
  • 20. SWIFT Premium Services Forum Asia Pacific 2016 20 swift.com Security • Dual Approval  Only applicable for swift.com administrator role and SWIFTAlliance LSO/RSO roles • Swift.com password expiration period  Options for 3 months, 6 months, 1 year and 2 years • E-mail domain name whitelist • Approval / rejection for registration requests or profile updates • Swift.com user clean-up exercise Swift.com administrators can set up ……. See Identify Management Online Help for more details.
  • 21. Find help Please register our swift.com service: Please visit : swift.com registration page Refer to Registration User Guide for more details SWIFT Support via one of the following means: Case Manager on swift.com Email: support@swift.com Phone: +852 2852 8777 21 SWIFT Premium Services Forum Asia Pacific 2016
  • 22. www.swift.com 22SWIFT Premium Services Forum Asia Pacific 2016
  • 23. SWIFT Premium Services Forum Asia Pacific 2016 23 swift.com
  • 24. 24 Backup slides SWIFT Premium Services Forum Asia Pacific 2016
  • 25. SWIFT Premium Services Forum Asia Pacific 2016 25 Swift.com Profile Management Rules Critical user profile • Primary Business Contact • SWIFTAlliance LSO/RSO • Alliance Lite Security Officer • SWIFTNet Security Officer • FINCopy Business Officer • Swift.com administrator • KYC Administrator Important user profile • SWIFT Operational Manager • SWIFT Incident Manager • SWIFT Service Manager • KYC related role • Premium Plus Customer Escalation Contact
  • 26. Protect your swift.com account Swift.com users should …… • Change periodically your password • Set up a Login-seal • Set up a secret password reset Q&A • Verify the URL of the pages you use • Verify the certificate of the secure website • Use a recent browser See Identify Management Online Help for more details. 26 SWIFT Premium Services Forum Asia Pacific 2016
  • 27. SWIFT Premium Services Forum Asia Pacific 2016 27 swift.com
  • 28. www.swift.com 28SWIFT Premium Services Forum Asia Pacific 2016