2. We listen to people who…
• Demonstrate Confidence
• Command Respect
• Have Vision
3. Confidence – Belief in Ability to Deliver
What this looks like
• Believe that you are right person
to get the job done
• Note: Communicated
consciously and subconsciously
• Position your authority
• I am tasked with…and we’re all
going to work together to
deliver….
Putting into practice
• Articulate your message & why
you are the best person for the job
• Practice out loud
• Improve communication skills
(writing, speaking)
• Introduce yourself to stakeholders
People treat you the way you condition them to treat you
4. Respect – Ethical, Compassionate, Human
What this looks like
• Honest conversations
• Sincere commitment to task
• Seeking best for people, team,
and company
Putting into practice
• Do what you say you are going to
do
• Connect with people personally
• 1:1s & History
• Ask for
help/insight/recommendations
“People will forget what you said, people will forget what you did, but
people will never forget how you made them feel.” ― Maya Angelou.
5. Vision – Knowing Where Team/Project Is Going
What this looks like
• Clearly and crisply communicate what needs
to be done overall and by each individual.
• Define and articulate SMART* Goals
• Specific
• Measurable
• Attainable
• Relevant
• Time-bounded
Putting into practice
• Document your vision
• Revisit the Vision/Goal at the
beginning of each meeting
• Enlist others & track progress
• Secure buy-in and commitment to
meetings
• Clarify, document, and track goals
*Citing: The first known use of the term occurs in the November 1981 issue of Management Review by George T. Doran.
[1] http://en.wikipedia.org/wiki/SMART_criteria
Inspire…then define and monitor progress to goals
Confidence – Belief in Ability to Deliver
Respect – Ethical, compassionate, have a history, & care
Vision – Know where they’re going and have SMART goals to get there