1. SUMEET SHARMA
E-Mail: sumeetksharma@gmail.com
Contact No.: 08878733337
PROFESSIONAL SYNOPSIS
A competent professional with 9 years of experience in Multiple Branch Management, Strategic Planning/ Sales & Marketing, Key
Account Management, Quality Assurance, Market Penetration & Research, P&L Management, Compliance & Regulation
Management, Recruitment & Retention, Training & Development in reputed E-commerce and reputed financialorganizations of the
country.
Instrumental in analysing latest marketing trends and tracking competitors’activities and providing valuable inputs for fine tuning
sales and marketing strategies.
Experience to handle, guide and lead a team of Managers & Senior Managers located in different locations in West region (M.P. &
Raipur)
Having an excellent understanding of the marketing/digital side of E-Commerce, as w ellas a fair overview of the technical.
Deft in capturing market opportunities for accelerating product promotion activities and increasing revenues.
A proactive planner w ith a flair for adopting emerging trends and addressing industry requirements to achieve organizational
objectives & profitability norms.
Adroit in personnelmanagement activities encompassing end to end recruitment of w orkforce, manpow er management, salary
administration and training/ skill development.
Possesses strong leadership, analytical, interpersonal and negotiations skills.
PROFESSIONAL PROFILE
Sr. Regional Manager DB Corp. Ltd., M.P. & C.G. (E-Commerce Portal) (Nov’15 onwards)
o Designing & Implementation of Marketing Strategies, policies and regulations for E-Commerce division (Homeonline.com) of
the Dainik Bhaskar Group for 10 upcoming Tier-2 & 3 cities.
Highlights:
• Handling the reporting’s of:-
Senior Managers & Assistant Managers (West Region – M.P., C.G., Gujrat, Rajasthan, Maharastra, Rajasthan & Punjab).
Customer care managers, production and promotion teams fromH.O.
Marketing Agencies.
AREA MANAGER-E-COMMERCE B2C SNAPDEAL.COM (M.P. & C.G.) (March’15 to Nov’15)
Highlights:
• Handled the reporting’s of:
Senior Managers & Assistant Managers (West Region – M.P. & C.G.).
Customer care managers, productions and promotions team from H.O.
Marketing Agencies.
• Responsibilities:-
Opening new branches and developing existing territories of M.P. & C.G.
Recruitments and training of desired Managers.
Ensuring through Team Heads/Team that specific targeted vendors in selected categories and products desired are onboarded by
respective teamof Category Managers.
2. o Designing, implementing and monitoring events for vendor acquisition in defined categories for the team.
Execution of Market Drive-In and Market Knocking through marketing agencies team.
o Identifying inactive vendors and designing plan for making them active and productive through a team of Relationship
officers.
Significantly Contributed in Follow ing: -
Development of sick branches like Indore, Bhopal & Raipur.
Overachievement of target assigned through team of managers on regular basis.
BRANCH MANAGER- E-COMMERCE B2B INDIAMART INTERMESH LTD., INDORE & JAIPUR (Sep’10-March’14)
Highlights:
Handled the reporting’s of:
Senior Relationship Managers [West Region – M.P.].
A team of Customer Care spoke from Noida H.O.
Essayed a key role in:
o Handling marketing activities of Indore (M.P.) & Jaipur (Raj.) branch w ith a team of Managers and officers.
o Planning and implementing strategies for enhancing branch productivity.
o Managing post-paid clients Catalogues, WS and Premium Services through team of professionals.
o Ensuring that the branch meets the target assigned w hile w orking on defined processes (DSR and STS monitoring).
o Reducing w ork in progress, bounced (internal & external), amount tagging procedures, Hygiene and petty cases.
Holds the credit of:
o Organising training & development sessions on various training modules.
o Ensuring strict adherence of customer care processes through system STS (Sales Tracking System), ERP and
controlling spill over appointments by implementing pin mapping strategy.
o Monitoring branch expenses and ensuring strict control over it.
o Expansion for the New Sales Department (NSD) of Indore Branch & Customer Service Department (CSD) during the
designated tenure.
o Taking the sick loss making branches to profitable ventures (JAIPUR & INDORE).
o The successfulmodelof branch management in Indore w as implemented by the organization in other branches too.
o Quality hiring and employee’s friendly policies.
Significantly contributed in boosting net profits of the company:
o (CSD Group, Indore) by increasing revenue by 200% in previous years collection through implementation of customer
service program w hich helped the company to expand and split the existing branch into 2 branches.
o (NSD Group, Indore) by increasing w eekly sales by 250% over various previous w eeks average sales through
implementation of employee management & motivation programs w hich split the branch into 2 more branches.
o Successfully converting a loss making Jaipur CSD Branch into most profitable one w ithin 4 months of short span.
o Groomed maximum numbers of BM’s and Sales Manager for the company w hich further became asset for the
company’s revenue grow th.
Successfully qualified 100% review during the defined period and got regular salary hike as a result.
3. SALES MANAGER - AVIVA LIFE INSURANCE COMPANY LTD., NEW DELHI (Aug’09-July’10)
Highlights:
Handled marketing activities through a team of FPA’s
Played a key role in:
o Recruiting and developing Financial Planning Advisor (FPA’s) and ensuring adherence to KYA norms.
o Overseeing sales of Life Insurance Products through Direct Sales Force.
Recognised as the only manager w ith over achievement of probation target assigned.
Recorded maximum no. of recruitment and acquired maximum license code in the quarter w ith a team of FPA’s recognized for
prestigious “Success Stories Aw ards”.
RELATIONSHIP MANAGER- TATA CAPITAL LTD., NEW DELHI (Nov’07-May’09)
Highlights:
Looked after:
o Sales of financialproducts (MutualFunds & IPOs) through Direct (RO’s), Indirect (Sub-Brokers) & Corporate Channel.
o Activities of a team of Relationship Officers (RO’s)
Holds the distinction of being recognized for login of highest number of NFOs maximum collected amount in retail segment
Mutual Funds.
Recognized:
o As a Retail Champion for highest number of login of Mutual Fund Applications.
o For highest retail business for a quarter in North Zone.
FINANCIAL SERVICE MANAGER - ICICI PRUDENTIAL LIFE INSURANCE CO LTD., NEW DELHI (May’06-Sep’07)
Highlights:
Played a key role in handling activities of Banc Assurance & Relationship Channel of Delhi ICICI Bank (Shalimar Bagh Branch).
Looked after sales of financial products such as ULIP, Health and Traditional Insurance Plans.
Recognized for:
o Achieving branch Quarter targets in a month.
o Winning the ‘Mai Bhi Manager’ Contest successfully.
Holds the credit of being confirmed as Gold Employee for top performance in probation period w ith salary hike.
ACADEMIC DETAILS
PGDM (Finance & Marketing) from ITS, Ghaziabad (U.P.)
B.Sc. (Computer Science) from Holkar Science College, Indore (M.P.)
AMFI Certification from Association of Mutual Funds in India.
IRDA Certification from Insurance Regulatory & Development Authority of India.
PERSONAL DETAILS
Date of Birth 21st
May 1980
Marital status Married
Languages Know n English and Hindi
Location Indore ( M.P.)