1. Top 10 E-mail Etiquette
By. Trisha Choi

2. 1. Do not reply to spam
Don’t reply to spam. Viruses can link to
your computer!!

3. 2.Check e-mail Recipients
Before replying, check to see who
will receive your message.

4. 4. Do not write in CAPITALS
Do not write in CAPITALS! Because
people can think you are Yelling!!

5. 3.Do not attach unnecessary files
Do not attach unnecessary files!
Attachments can contain viruses and
Inappropriate material
can be in files.

6. 5. Do not use email to discuss
confidential information
Your email is your privacy.

7. 6. Respond within 24hrs.
If you receive a message, someone is waiting
to hear from you. And It might be important.

8. 7.Use good grammar
Your language reveals how much you know.
People judge you by your language.

9. 8. Use a subject
Make sure you use complete sentences
and clear topics for good communication.

10. 9. Always be respectful
Your message is going to a human being
who deserves respect.
Always be respectful even if you can’t
see people’s face.

11. 10.Careful with formatting
Use a format that helps make your
message clear. The goal is good
communication.