The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Role Of A Manager In Communication
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3. The LeadersSaid it… "A manager acts as an interface between the management and the employees" - Dilip Kumar Mohapatra VP, Global Learning and Development Tata Consultancy Services " Employees need to understand developments that are taking place in the organization and how it will affect them" - Manuel D'Souza VP-HR Intelenet Global Services
4. ROLES OF A MANAGER ROLES OF A MANAGER ACCORDING TO MINZTZBERG :
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6. CHANNELS OF COMMUNICATION SPEECHES MEETINGS TELEPHONIC CONVERSATIONS Facial expressions Gestures Movement Eye contact Nodding the head Physical expression REPORTS LETTERS E-MAILS
