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Gloria Huang: Lessons from the American Red Cross Digital Operations Center

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Social Media for Nonprofits
Social Media for Nonprofits

This will be an examination of the Red Cross’s nationally recognized Social Media Command Center and world-renowned program. Gloria will share tips on how to execute real-time response, crisis communications, cultivating stakeholders, social monitoring and more.

TechnologyBusiness
1 of 12
Lessons Learned from the American Red Cross Digital Operations Center
Digital Command Center Engagement Console Insights Dashboard
Who powers the DigiDOC? Local Social Engagement Teams NHQ Social Engagement Team Digital Volunteers Disaster Services
Hurricane Sandy made a huge impact
Thank you!

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Gloria Huang: Lessons from the American Red Cross Digital Operations Center