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Crowdfunding
my thermometer isn’t filling up. what can i do?
My thermometer isn’t going up. What
            can I do?
     diagnosing your campaign with 5 simple questions



1.   How did you set your goal?
2.   How many people have you told?
3.   How compelling is your story?
4.   Does the beat go on?
5.   What results should I expect by when?
How did you set your goal?

                   # of fundraisers x $1,000
+ previous yield from the list you are using
                                       = goal
How many people have you told?

           •   Tell 100 people
           •   15 people click through
           •   7 people support
           •   5 people donate



   $500
How compelling is your story?
• Does it make you
  cry?
• Is it visual?
• Is it specific?
• Do you have initial
  supporters?
Does the beat go on?



the rule of 7.
What results should I expect by when?
    1200


                   67 Total Fundraisers
    1000           Total Facebook audience: 93,358
                   Biggest Individual Raise: $5,065
     800




     600




     400




     200




       0
             Oct 7 '12 Oct 14   Oct 21   Oct 28 Nov 4 '12 Nov 11   Nov 18   Nov 25 Dec 2 '12 Dec 9 '12 Dec 16   Dec 23    Dec 30 Jan 6 '13 Jan 13   Jan 20   Jan 27
                        '12      '12      '12              '12      '12      '12                        '12      '12       '12               '13      '13      '13


     Other                                       FacebookPromote                           EmailPromote                              EmailRaised

     FollowNotification                          EmailDaysLeft                             EmailGuide                                FacebookPostDonateShare

     EmailReminder                               FacebookSupporterGuide                    CampaignCreationNotification              FacebookFriendSupportedActivity
1200                                                                                                              100%

       67 Total Fundraisers                                                                                       90%
1000
       Total Facebook audience: 93,358
                                                                                                                  80%
 800   Biggest Individual Raise: $5,065
                                                                                                                  70%
 600
                                                                                                                  60%
                                                                                                                                              Email
 400                                                                                                                                          Referral
                                                                                                                  50%
                                                                                                                                              Direct
                                                                                                                                              Social
 200                                                                                                              40%


                                                                                                                  30%
   0
       Oct 7 Oct Oct Oct Nov 4 Nov Nov Nov Dec 2 Dec 9 Dec Dec Dec Jan 6 Jan Jan Jan
        '12 14 '12 21 '12 28 '12 '12 11 '12 18 '12 25 '12 '12 '12 16 '12 23 '12 30 '12 '13 13 '13 20 '13 27 '13   20%
  Other                                  FacebookPromote                       EmailPromote
  EmailRaised                            FollowNotification                    EmailDaysLeft                      10%
  EmailGuide                             FacebookPostDonateShare               EmailReminder
  FacebookSupporterGuide                 CampaignCreationNotification          FacebookFriendSupportedActivity
                                                                                                                   0%




                     Sources of Supporters                                                                               Sources of Traffic
100
                                                                                                                                        120
                                                                                                                                                      140
                                                                                                                                                                   160




                                                              0
                                                                        20
                                                                                   40
                                                                                                   60
                                                                                                                    80
                                                 Sep 23 '12
                                                 Sep 24 '12
                                                 Sep 25 '12
                                                 Sep 26 '12
                                                 Sep 27 '12
                                                 Sep 28 '12
                                                 Sep 29 '12
                                                 Sep 30 '12
                                                  Oct 1 '12
                                                  Oct 2 '12




                        Other
                                                  Oct 3 '12
                                                  Oct 4 '12
                                                  Oct 5 '12
                                                  Oct 6 '12
                                                                                                                                19 Total Fundraisers
                                                  Oct 7 '12
                                                  Oct 8 '12
                                                  Oct 9 '12




                        EmailPromote
                                                 Oct 10 '12
                                                 Oct 11 '12
                                                 Oct 12 '12
                                                 Oct 13 '12
                                                 Oct 14 '12
                                                                                                                                Biggest Individual Raise: $2,240



                                                 Oct 15 '12
                                                                                                                                Total Facebook audience: 17,405




                                                 Oct 16 '12
                                                 Oct 17 '12
                                                 Oct 18 '12




Sources of Supporters
                                                 Oct 19 '12




                        EmailSupportersPromote
                                                 Oct 20 '12
                                                 Oct 21 '12
                                                 Oct 22 '12
                                                 Oct 23 '12
                                                 Oct 24 '12
                                                 Oct 25 '12
                                                 Oct 26 '12
                                                 Oct 27 '12
                                                 Oct 28 '12
                                                 Oct 29 '12
                                                 10%
                                                        20%
                                                                  30%
                                                                             40%
                                                                                             50%
                                                                                                               60%
                                                                                                                         70%
                                                                                                                                      80%
                                                                                                                                                     90%
                                                                                                                                                                   100%




                        0%




Sources of Traffic
                                                                                                            Email


                                                                                        Direct
                                                                               Social
                                                                                                 Referral
250                                                                                       100%

      16 Total Fundraisers                                                                90%
200
      Total Facebook audience: 28,934
                                                                                          80%
      Biggest Individual Raise: $1,100
150
                                                                                          70%


100                                                                                       60%
                                                                                                                      Email
                                                                                                                      Referral
                                                                                          50%
                                                                                                                      Direct
 50
                                                                                                                      Social
                                                                                          40%

  0                                                                                       30%
      Sep Sep Oct 7 Oct Oct Oct Nov Nov Nov Nov Dec Dec Dec Dec Dec Jan Jan Jan Jan Feb
       23 30 '12 14 21 28 4 '12 11 18 25 2 '12 9 '12 16 23 30 6 '13 13 20 27 3 '13
      '12 '12       '12 '12 '12     '12 '12 '12         '12 '12 '12     '13 '13 '13       20%

      Other                       FacebookPostDonateShare      FollowNotification
                                                                                          10%
      FacebookPledgeCard          FacebookSupporterGuide       EmailPromote
      EmailRaised
                                                                                           0%




                    Sources of Supporters                                                        Sources of Traffic
100
                                                                                                                                     150
                                                                                                                                                  200
                                                                                                                                                                    250
                                                                                                                                                                                    300




                                                                                              50


                                                                                       0
                                                                          Sep 20 '12
                                                                          Sep 21 '12




                                                        Other
                                                                          Sep 22 '12
                                                                          Sep 23 '12
                                                                          Sep 24 '12
                                                                          Sep 25 '12




                         FollowNotification
                                                                          Sep 26 '12
                                                                          Sep 27 '12
                                                                          Sep 28 '12
                                                                          Sep 29 '12
                                                                          Sep 30 '12
                                                                           Oct 1 '12
                                                                           Oct 2 '12
                                                                           Oct 3 '12
                                                                           Oct 4 '12
                                                                                                                                                 43 Total Fundraisers

                                                                           Oct 5 '12
                                                                           Oct 6 '12
                                                                           Oct 7 '12
                                                                           Oct 8 '12




                                                        EmailPromote
                                                                           Oct 9 '12
                                                                          Oct 10 '12
                                                                          Oct 11 '12
                                                                          Oct 12 '12
                                                                          Oct 13 '12
                                                                                                                                                 Biggest Individual Raise: $1,375




                         CampaignCreationNotification
                                                                                                                                                 Total Facebook audience: 14,240




                                                                          Oct 14 '12
                                                                          Oct 15 '12




Sources of Supporters
                                                                          Oct 16 '12
                                                                          Oct 17 '12
                                                                          Oct 18 '12
                                                                          Oct 19 '12
                                                                          Oct 20 '12
                                                                          Oct 21 '12
                                                                          Oct 22 '12
                                                                          Oct 23 '12
                                                        FacebookPromote

                                                                          Oct 24 '12
                                                                          Oct 25 '12
                                                                          Oct 26 '12
                         FacebookPostDonateShare



                                                                          Oct 27 '12
                                                                          Oct 28 '12
                                                                   10%
                                                                              20%
                                                                                       30%
                                                                                             40%
                                                                                                            50%
                                                                                                                               60%
                                                                                                                                           70%
                                                                                                                                                        80%
                                                                                                                                                                      90%
                                                                                                                                                                                    100%




                        0%




Sources of Traffic
                                                                                                                       Email
                                                                                                            Direct
                                                                                                   Social
120                                                                                                         100%

       17 Total Fundraisers
        43 Total Fundraisers                                                                                90%
100
       Total Facebook audience: 13,563
        Total Facebook audience: 26304
                                                                                                            80%
 80    Biggest Individual Raise: $1,685
        Biggest Individual Raise: $875
                                                                                                            70%

 60
                                                                                                            60%
                                                                                                                                        Referral
 40
                                                                                                            50%                         Direct
                                                                                                                                        Social
 20                                                                                                         40%


                                                                                                            30%
  0
      Oct 28 Nov 4 Nov 11 Nov 18 Nov 25 Dec 2 Dec 9 Dec 16 Dec 23 Dec 30 Jan 6 Jan 13 Jan 20 Jan 27 Feb 3
       '12    '12   '12    '12    '12    '12   '12   '12    '12    '12    '13    '13    '13    '13   '13    20%

       Other                              FacebookPromote                     FollowNotification
       EmailPromote                       FacebookPostDonateShare             EmailRaised                   10%

       TwitterPromote
                                                                                                             0%




                      Sources of Supporters                                                                        Sources of Traffic
100%
6000
       719 Total Fundraisers                                                              90%
5000
       Total Facebook audience: 477,417
                                                                                          80%
4000   Biggest Individual Raise: $20,110
                                                                                          70%
3000
                                                                                          60%
                                                                                                                      Referral
2000                                                                                                                  Email
                                                                                          50%
                                                                                                                      Direct
1000                                                                                                                  Social
                                                                                          40%

   0
                                                                                          30%


                                                                                          20%
       Other                             CampaignCreationNotification   EmailGuide
       EmailPledgeCard                   EmailPromote                   EmailRaised       10%
       FacebookFriendSupportedActivity   FacebookPostDonateShare        FacebookPromote
       FacebookSupporterGuide            FollowNotification                                0%




                     Sources of Supporters                                                       Sources of Traffic
60000                                                                               100%

      1026 Total Fundraisers                                                        90%
50000
      Total Facebook audience: 2,481,124
                                                                                    80%
40000 Biggest Individual Raise: $4,855
                                                                                    70%

30000
                                                                                    60%
                                                                                                                Referral
                                                                                                                  Email
20000                                                                                                           Email
                                                                                    50%                           Direct
                                                                                                                Direct
                                                                                                                  Social
                                                                                                                Social
10000                                                                               40%


                                                                                    30%
    0

                                                                                    20%


                                                                                    10%
        Other                    FacebookPostDonateShare   FacebookPromote
        FacebookSupporterGuide   FollowNotification        UserSignUpNotification    0%




                Sources of Supporters                                                      Sources of Traffic
100%
25000

        2,691 Total Fundraisers                                                                     90%
20000   Total Facebook audience: 2,762,235
                                                                                                    80%
        Biggest Individual Raise: $26,940
15000                                                                                               70%


                                                                                                    60%
10000                                                                                                                           Referral
                                                                                                                                Email
                                                                                                    50%
                                                                                                                                Direct
5000
                                                                                                                                Social
                                                                                                    40%


    0                                                                                               30%


                                                                                                    20%
        Other                          CampaignCreationNotification   DonationReceiptNotification
        DonationReceivedNotification   EmailGuide                     EmailPledgeCard               10%
        EmailPromote                   EmailRaised                    EmailReminder
        FacebookPostDonateShare        FacebookPromote                FollowNotification             0%




                      Sources of Supporters                                                                Sources of Traffic
Did that help?
                                                                     Y
                                         Tracking benchmarks?
                                                           Y             N
                                  The beat goes on?
                                                Y              N
                      Compelling story?

                                     Y                N
          Enough promotion?

                          Y               N
Set the right goal?
                                                          make adjustments
                              N                            keep on truckin’!
   You were
   worried
Q: Why am I doing all this work?
      we’re only talking about $50,000




    A: New Donor acquisition
New donor acquisition
                                ~88% Of Donors Are New To The Organization
1,200




1,000




 800




 600                                                                                                                          First Time Donor
                                                                                                                              Existing Donor




 400




 200




   0
        October   November December   January   February   March   April   May   June   July   August   September   October
New donors
                     $50K raise
•   Same assumptions:
    –   $1K per volunteer fundraiser
    –   $100 average donation
Social reach
                     $50K raise
•   Same assumptions:
    –   $1K per volunteer fundraiser
    –   $100 average donation
It’s all about the reach
     cohorts are money
My thermometer isn’t going up. What
            can I do?
     diagnosing your campaign with 5 simple questions



1.   How did you set your goal?
2.   How many people have you told?
3.   How compelling is your story?
4.   Does the beat go on?
5.   What results should I expect by when?
thank you.
   thank you.

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Diagnosing Crowdfunding Campaigns

  • 1. Crowdfunding my thermometer isn’t filling up. what can i do?
  • 2. My thermometer isn’t going up. What can I do? diagnosing your campaign with 5 simple questions 1. How did you set your goal? 2. How many people have you told? 3. How compelling is your story? 4. Does the beat go on? 5. What results should I expect by when?
  • 3. How did you set your goal? # of fundraisers x $1,000 + previous yield from the list you are using = goal
  • 4. How many people have you told? • Tell 100 people • 15 people click through • 7 people support • 5 people donate $500
  • 5. How compelling is your story? • Does it make you cry? • Is it visual? • Is it specific? • Do you have initial supporters?
  • 6. Does the beat go on? the rule of 7.
  • 7. What results should I expect by when? 1200 67 Total Fundraisers 1000 Total Facebook audience: 93,358 Biggest Individual Raise: $5,065 800 600 400 200 0 Oct 7 '12 Oct 14 Oct 21 Oct 28 Nov 4 '12 Nov 11 Nov 18 Nov 25 Dec 2 '12 Dec 9 '12 Dec 16 Dec 23 Dec 30 Jan 6 '13 Jan 13 Jan 20 Jan 27 '12 '12 '12 '12 '12 '12 '12 '12 '12 '13 '13 '13 Other FacebookPromote EmailPromote EmailRaised FollowNotification EmailDaysLeft EmailGuide FacebookPostDonateShare EmailReminder FacebookSupporterGuide CampaignCreationNotification FacebookFriendSupportedActivity
  • 8. 1200 100% 67 Total Fundraisers 90% 1000 Total Facebook audience: 93,358 80% 800 Biggest Individual Raise: $5,065 70% 600 60% Email 400 Referral 50% Direct Social 200 40% 30% 0 Oct 7 Oct Oct Oct Nov 4 Nov Nov Nov Dec 2 Dec 9 Dec Dec Dec Jan 6 Jan Jan Jan '12 14 '12 21 '12 28 '12 '12 11 '12 18 '12 25 '12 '12 '12 16 '12 23 '12 30 '12 '13 13 '13 20 '13 27 '13 20% Other FacebookPromote EmailPromote EmailRaised FollowNotification EmailDaysLeft 10% EmailGuide FacebookPostDonateShare EmailReminder FacebookSupporterGuide CampaignCreationNotification FacebookFriendSupportedActivity 0% Sources of Supporters Sources of Traffic
  • 9. 100 120 140 160 0 20 40 60 80 Sep 23 '12 Sep 24 '12 Sep 25 '12 Sep 26 '12 Sep 27 '12 Sep 28 '12 Sep 29 '12 Sep 30 '12 Oct 1 '12 Oct 2 '12 Other Oct 3 '12 Oct 4 '12 Oct 5 '12 Oct 6 '12 19 Total Fundraisers Oct 7 '12 Oct 8 '12 Oct 9 '12 EmailPromote Oct 10 '12 Oct 11 '12 Oct 12 '12 Oct 13 '12 Oct 14 '12 Biggest Individual Raise: $2,240 Oct 15 '12 Total Facebook audience: 17,405 Oct 16 '12 Oct 17 '12 Oct 18 '12 Sources of Supporters Oct 19 '12 EmailSupportersPromote Oct 20 '12 Oct 21 '12 Oct 22 '12 Oct 23 '12 Oct 24 '12 Oct 25 '12 Oct 26 '12 Oct 27 '12 Oct 28 '12 Oct 29 '12 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% Sources of Traffic Email Direct Social Referral
  • 10. 250 100% 16 Total Fundraisers 90% 200 Total Facebook audience: 28,934 80% Biggest Individual Raise: $1,100 150 70% 100 60% Email Referral 50% Direct 50 Social 40% 0 30% Sep Sep Oct 7 Oct Oct Oct Nov Nov Nov Nov Dec Dec Dec Dec Dec Jan Jan Jan Jan Feb 23 30 '12 14 21 28 4 '12 11 18 25 2 '12 9 '12 16 23 30 6 '13 13 20 27 3 '13 '12 '12 '12 '12 '12 '12 '12 '12 '12 '12 '12 '13 '13 '13 20% Other FacebookPostDonateShare FollowNotification 10% FacebookPledgeCard FacebookSupporterGuide EmailPromote EmailRaised 0% Sources of Supporters Sources of Traffic
  • 11. 100 150 200 250 300 50 0 Sep 20 '12 Sep 21 '12 Other Sep 22 '12 Sep 23 '12 Sep 24 '12 Sep 25 '12 FollowNotification Sep 26 '12 Sep 27 '12 Sep 28 '12 Sep 29 '12 Sep 30 '12 Oct 1 '12 Oct 2 '12 Oct 3 '12 Oct 4 '12 43 Total Fundraisers Oct 5 '12 Oct 6 '12 Oct 7 '12 Oct 8 '12 EmailPromote Oct 9 '12 Oct 10 '12 Oct 11 '12 Oct 12 '12 Oct 13 '12 Biggest Individual Raise: $1,375 CampaignCreationNotification Total Facebook audience: 14,240 Oct 14 '12 Oct 15 '12 Sources of Supporters Oct 16 '12 Oct 17 '12 Oct 18 '12 Oct 19 '12 Oct 20 '12 Oct 21 '12 Oct 22 '12 Oct 23 '12 FacebookPromote Oct 24 '12 Oct 25 '12 Oct 26 '12 FacebookPostDonateShare Oct 27 '12 Oct 28 '12 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% Sources of Traffic Email Direct Social
  • 12. 120 100% 17 Total Fundraisers 43 Total Fundraisers 90% 100 Total Facebook audience: 13,563 Total Facebook audience: 26304 80% 80 Biggest Individual Raise: $1,685 Biggest Individual Raise: $875 70% 60 60% Referral 40 50% Direct Social 20 40% 30% 0 Oct 28 Nov 4 Nov 11 Nov 18 Nov 25 Dec 2 Dec 9 Dec 16 Dec 23 Dec 30 Jan 6 Jan 13 Jan 20 Jan 27 Feb 3 '12 '12 '12 '12 '12 '12 '12 '12 '12 '12 '13 '13 '13 '13 '13 20% Other FacebookPromote FollowNotification EmailPromote FacebookPostDonateShare EmailRaised 10% TwitterPromote 0% Sources of Supporters Sources of Traffic
  • 13. 100% 6000 719 Total Fundraisers 90% 5000 Total Facebook audience: 477,417 80% 4000 Biggest Individual Raise: $20,110 70% 3000 60% Referral 2000 Email 50% Direct 1000 Social 40% 0 30% 20% Other CampaignCreationNotification EmailGuide EmailPledgeCard EmailPromote EmailRaised 10% FacebookFriendSupportedActivity FacebookPostDonateShare FacebookPromote FacebookSupporterGuide FollowNotification 0% Sources of Supporters Sources of Traffic
  • 14. 60000 100% 1026 Total Fundraisers 90% 50000 Total Facebook audience: 2,481,124 80% 40000 Biggest Individual Raise: $4,855 70% 30000 60% Referral Email 20000 Email 50% Direct Direct Social Social 10000 40% 30% 0 20% 10% Other FacebookPostDonateShare FacebookPromote FacebookSupporterGuide FollowNotification UserSignUpNotification 0% Sources of Supporters Sources of Traffic
  • 15. 100% 25000 2,691 Total Fundraisers 90% 20000 Total Facebook audience: 2,762,235 80% Biggest Individual Raise: $26,940 15000 70% 60% 10000 Referral Email 50% Direct 5000 Social 40% 0 30% 20% Other CampaignCreationNotification DonationReceiptNotification DonationReceivedNotification EmailGuide EmailPledgeCard 10% EmailPromote EmailRaised EmailReminder FacebookPostDonateShare FacebookPromote FollowNotification 0% Sources of Supporters Sources of Traffic
  • 16. Did that help? Y Tracking benchmarks? Y N The beat goes on? Y N Compelling story? Y N Enough promotion? Y N Set the right goal? make adjustments N keep on truckin’! You were worried
  • 17. Q: Why am I doing all this work? we’re only talking about $50,000 A: New Donor acquisition
  • 18. New donor acquisition ~88% Of Donors Are New To The Organization 1,200 1,000 800 600 First Time Donor Existing Donor 400 200 0 October November December January February March April May June July August September October
  • 19. New donors $50K raise • Same assumptions: – $1K per volunteer fundraiser – $100 average donation
  • 20. Social reach $50K raise • Same assumptions: – $1K per volunteer fundraiser – $100 average donation
  • 21. It’s all about the reach cohorts are money
  • 22. My thermometer isn’t going up. What can I do? diagnosing your campaign with 5 simple questions 1. How did you set your goal? 2. How many people have you told? 3. How compelling is your story? 4. Does the beat go on? 5. What results should I expect by when?
  • 23. thank you. thank you.