Diese Präsentation wurde erfolgreich gemeldet.
Wir verwenden Ihre LinkedIn Profilangaben und Informationen zu Ihren Aktivitäten, um Anzeigen zu personalisieren und Ihnen relevantere Inhalte anzuzeigen. Sie können Ihre Anzeigeneinstellungen jederzeit ändern.
58% of manufacturers say
'delighting' customers
is a high priority.
Doing so encompasses a range of capabilities:

• Under...
Nächste SlideShare
Wird geladen in …5
×

‘Delighting’ Customers is a High Priority in Discrete Manufacturing Infographic

1.413 Aufrufe

Veröffentlicht am

http://spr.ly/SAP_360_Customer - Due to globalization, a weak economy and growing competitive pressures, manufacturer of automobiles, technology, industrial machinery and similar products need to continually gain new insights into market conditions and customer needs. ‘Delighting’ customers is a high priority.

Veröffentlicht in: Technologie
  • Als Erste(r) kommentieren

  • Gehören Sie zu den Ersten, denen das gefällt!

‘Delighting’ Customers is a High Priority in Discrete Manufacturing Infographic

  1. 1. 58% of manufacturers say 'delighting' customers is a high priority. Doing so encompasses a range of capabilities: • Understanding their preferences. • Anticipating their needs. • Responding quickly to inquiries and issues. 1 • Encouraging loyalty. • Providing value for money. • Going above and beyond in customer service. Source: Bloomberg Businessweek Research Services Global Survey, 2012 Go to www.sap.com/360customer to read a Bloomberg Businessweek Research Services report on how manufacturers can delight their customers using analytics. © Copyright 2013. Bloomberg L.P. All rights reserved.

×