This document discusses the generational differences between Traditionalists, Baby Boomers, Generation X, and Generation Y in the workforce. It notes that this is the first time four generations are working together and each was shaped by different events. The workshop aims to improve understanding between generations and how to motivate and retain employees of all ages. Stereotypes of each generation are provided in terms of their core values, experiences, and traits. Challenges for future leaders from Gen X and Y are also discussed, such as a globalized workplace, new technologies, diversity, and managing the "Millennial" generation born after 2000.

1. GENERATION GAP
&
FUTURE LEADERS

2. WHAT IS THIS ALL ABOUT?
 First time ever that we have 4 different
generations in our workforce working
together side-by-side
 Traditionalists, Baby Boomers, Gen-X & Gen Y
 Each of these generations were impacted by
various events that shape who they are and
how they work
 We need to understand what motivates the
various generations and how to work
together

3. WHAT DOES THIS WORKSHOP HOPES TO
ACHIEVE?
 Better understanding and appreciation of each
generation and how they act and think
 Channel for each generation to give their views,
expectations & hopes.
 Ideas on how to motivate and retain great employees
from all generations
 Insight into how to constructively work with individuals
from among the various generations

4. What Other gens say about Gen-y?
“They have no work ethic.”
“He is not committed to his job”
“He has a poor work ethic”
“He does not follow direction”
“I cant believe the way he/she dresses”
What Gen-Ys say to others?
“If you’re looking for loyalty buy a dog.”
“u mean u don’t know how to use iPod?”
“If I hear, ‘We tried that in ‘87 one more time I’ll hurl.’”
“Lighten up!”
“What do you mean I can’t work from home”
Evidence there is conflict

5. WHAT SHAPED YOU?
 National Events
 Music
 Technology
 Values
 Relationships
 Parental Expectations
 Other

6. WARNING:
The following information
is blatant stereotyping.

7. Characteristics Traditionalists
Born 1925-1945
Baby Boomers
Born 1946-1964
Generation X
Born 1965-1977
Generation Y
Born 1978 or after
Age Span 65 to 81 years old 46 to 64 years old 34 to 45 years old 33 or younger
Population 75 million 78 million 45 million 80 million
Traits Conservative
Discipline
Respect for authority
Loyal
Patriotic
Idealistic
Break the rules
Time stressed
Politically correct
Pragmatic
Self-sufficient
Skeptical
Flexible
Media/Info/Tech savvy
Entrepreneurial
Confident
Well-educated
Self-sufficient
Tolerant
Team builders
Socially/politically
conscious
Defining Events Great depression
World War II
Korean War
Vietnam War
Woodstock
Watergate
Collapse of communism
Missing children on milk
cartons
Computers in school
Clinton/Lewinsky
School shootings
Terrorism on U.S. soil
Corporate scandals
Work Is Inevitable Exciting adventure Difficult challenge To make a difference
Work Ethic Loyal/dedicated Driven Balanced Eager but anxious
Employment Goals Retirement for some Second career Work/life balance Unrealistic
Education A dream Birthright Way to get to an end A given
Technology LP record 8-track CD iPod/MP3
Communication Face to face Telephone Cellular phone IM/Text messaging
TV Peyton Place Dallas Melrose Place The OC
Time at Work is
defined
Punch clock Visibility Why does it matter if I get it
done?
Is it 5 PM? I have a life.

8. VISUAL OF THE GENERATION GAP

9.  Guiding Principles
Generational Core Values

10. TRADITIONALISTS CORE VALUES
 Dedication/sacrifice
 Loyalty
 Conformity
 Law & Order
 Respect authority
 Practical
 Delayed reward
 Work before play
 Adhere to the rules
 Honor

11. Traditionalists on the Job
Assets
 Stable
 Detail oriented
 Thorough
 Loyal
 Hard working
 Polite
Liabilities
 Can’t handle ambiguity &
change
 Reluctant to buck the
system
 Uncomfortable with
conflict
 Shut down when they
disagree

12. BOOMERS CORE VALUES
 People people
 Team oriented
 Personal
achievement
 Personal growth
 Youth
 Involvement
 Fairness

13. BOOMERS ON THE JOB
ASSETS
 Service oriented
 Ambitious
 Want to please
 Will go the extra mile
 Good team players
LIABILITIES
 Not “budget minded”
 Judgmental of those who
see things differently
 Overly sensitive to
feedback
 Put process ahead of
result

14. XERS CORE VALUES
 Global thinking
 Freedom
 Balance
 Diversity
 Play before work
 Informality
 Self-reliance
 Simplicity

15. GEN X on theJob
ASSETS
 Adaptable
 Technically
competent
 Independent
 Unintimidated by
authority
 Creative
LIABILITIES
 Impatient
 Poor people skills
 Question
everything
 Cynical

16. NEXTERS CORE VALUES
 Optimism
 Civic Duty
 Confidence
 Achievement
 Sociability
 Morality
 Street smarts
 Diversity

17. NEXTERS on the Job
ASSETS
 Optimism
 Adaptability
 Heroic spirit
 Multitasking
 Technological
savvy
LIABILITIES
 Need for
supervision and
structure
 Inexperience,
particularly with
handling difficult
people issues

18. QUESTIONS TO CONSIDER
 What motivates you at work? At home?
 What influences your decisions?
 What does work-life balance mean you?
 How can you incorporate these insights into how
your organization operates?
INDIVIDUAL EXERCISE

19. What is the ONE thing I learned about “Traditionalist Generation” that
will help me most in my job is….?
What is the ONE thing I learned about “Boomers” that will help me most
in my job is….?
What is the ONE thing I learned about “Xers” that will help me most in
my job is….
What is the ONE thing I learn about how I view the different
generations and interact with them?
INDIVIDUAL EXERCISE

20. CHALLENGES FOR FUTURE LEADERS
 Future Leaders among Gen-X & Gen-Y
faces new types of challenges such as:-
1. Competing at global scale
2. Adapting to new technologies
3. Workplace diversity
4. Generation ME (Millenium Babies)

21. Millenium Babies
 Millenium babies are those born after the
new millenia i.e year 2000 >
 Mostly babies of Gen-X
 Never saw LPs, cassettes, black&white TV,
video recorder or CRT
 Born in the times of interconnectivity –
internet, bluetooth, sattelite TV, WiFi, X-Box
& PS3
 Have access to information anywhere &
anytime

22. How will they be?
 Super-intelligent by traditionalists, boomers
and sometimes Gen-X standards
 Master atleast 3 languages
 Most of the time in cyberspace
 Challenges authority & always ask “what’s in
it for me”
 Have high passion for green & the earth

23. Why will they be that way?
 They grow up in the age of technology &
information
 Parents are gen-X who teach them
education is most important
 Everything is connected
 Instilled with high esteem from parents who
tell them “you are the best”
 Watch & read about the global warming,
extinction of species thus feel responsible to
reverse the damage done by their ancestors

24. Managing millenium
babies?
 Company must be IT savvy – IT department
will be emerging dept
 Learning & development will be the next
important thing after salary
 Wants to work anywhere, anytime – office
space will be a thing of the past
 Managers have to be knowledgeable or
atleast resourceful to earn their respect
 Company must be a responsible one with a
very strong program for the environment for
them to join and stay

25. LESSONS LEARNED
 What is the one critical concept that I will
apply from this session?
 What positive outcome can I expect from
applying this concept?
 What will I do differently?

27. QUESTIONS AND ANSWERS?

28. THANK YOU