Shellfish Waters –
Working in Partnership
SAGB Annual Conference, London
May 2013

Introduction to Anglian Water
• Largest water and waste
water company
geographically
• >6 million domestic and
commercial customers
• Produce 1.2 billion
litres/day
• Flat, arid area
• Extensive coastline

Love Every Drop
• Represents a whole new way of working
with our customers and stakeholders
• Putting water at the heart of sustainable
living
• Is about acting today whilst thinking 25
years ahead
• New ways of engaging with customers
• Working with nature to preserve and
protect our resources
• “Keep it Clear” – non flushables
campaign
• The principles of LED underpin:
– investment plans and strategy
– day to day operating practices

Shellfish waters in the Anglian
Region
• 15 potential production areas
• 83 Individual beds
• Bed classifications; 3 (A), 93 (B) and
5 (C)
Common Cockle
Smooth Shell Mussel
Pacific Oyster
Native Oyster
Clams
Source: Seafish 2013

Our Regulators
Key Regulators: Water Industry
• Ofwat
• Environment Agency
• Defra
• Natural England
Key Regulations for coastal waters:
• Urban Waste Water Treatment
Directive
• Bathing Water Regulations
• Water Resources Act
Key Regulators: Shellfish
Food Standards Agency
• Cefas
• Marine Management Organisation
• Defra
• Natural England
Key Regulations Shellfish:
• Microbial Criteria for Foodstuffs
(EC2073/2005)
• EC852/2004
• EC178/2002
• Shellfish Regulations

How we treat waste water

Making the Case for Investment
– the periodic review process
Business
Planning
Process
Customers
Our Aspirations
Regulation
Regional
Challenges
Final
Determination
Inputs Validation
Asset Management
Plan

Coastal Water Two Decades of
Progress
• Over the last 17 years, we have invested ~£300 million in
protecting coastal water quality. We have;
– installed secondary treatment at all coastal treatment works
– Created additional storm storage at key locations
– Removed or remediated any unsatisfactory CSOs
– Installed UV treatment at shellfish waters
– Upgraded our telemetry and monitoring systems
– Invested in coastal modelling
• Our investment strategy has ensured that:
– none of our CSO’s are currently classed as ‘unsatisfactory’ by the EA
– all our 48 bathing waters have attained Mandatory standard since 2000
– We have telemetry and systems in place to provide a 24/7 response

Our Coastal Water Strategy:
Planning for this Decade
• AMP 5 – Coastal Water Strategy Team
– Led by Waste Water Operations Director
and Head of WQEP
– Full time Strategy Manager and Project
Team
• Currently developing our strategy for
the next 5 years +
• Improving water quality
– Diffuse pollution is key
– Everyone has a part to play
– Coastal modelling
• BeachAware
– Tide, natural UV, distance, flow

Working in Partnership –
Shellfish
• Partnership with Seafish
– Provision of useful information to Harvesters
– Text alert system trial in Essex 2012
– Memorandum of Understanding
• East Anglian Water Quality Forum
– Increased stakeholder engagement
– Education opportunities
– Common ground
• Sharing technology from BeachAware
• Blackwater / Colne / W. Mersea system
available September
• Ministerial Visit
• Working with SAGB

Next Steps …
• Continue to work with Seafish and SAGB - expand
the current trial
• Share experience
– Innovation
– How useful is the CSO notification data?
• Public health?
• Research
– Research review group
– Joint research initiatives
– Reviewing current research
– Pilot opportunities

Questions …?