1. Rudy Guerra
Machinist
El Monte, CA 91732
setsk19@yahoo.com - 626-863-0584
Seeking a Machinist position in a team oriented manufacturing environment. Over the years, I have acquired
great customer service skills as well as a professional capacity in problem solving, technical, and mechanical
aptitude. Im goal oriented and strive to be resourceful and efficient in anything I put my mind to. I work well
under pressure and adapt to changes that can occur in the work place. I also have the time management skills
which allow me to efficiently perform multiple tasks and meet deadline schedules. Attentive to detail with sharp
awareness of omissions/inaccuracies, and prompt to take corrective action. A self-starter and quick study,
eager to assume increasing levels of responsibility.
WORK EXPERIENCE
Customer Service/Technical Support Manager
Bolton Tool/ToolotsUS - Industry, CA - October 2015 to May 2016
Customer Service Representative of Bolton Tools in charge of general customer inquiries, Second Chair
responsible for Amazon Accounts. Chief Maintenance and Trouble shooting officer for injection mold machine
department. General machinist in charge of trouble shooting and repair/maintenance of other machines.
Executive assistant officer to the Company Operations Operator for Toolots Inc. responsible for all clerical and
executive task delegated by COO.
Saw Operator
Vescio Threading Co. - Santa Fe Springs, CA - February 2015 to September 2015
Saw operator responsible for the cutting of daily materials according to specified dimensions and tolerances.
Responsible for accuiring an inspector approved “first article”, as well as, daily maintenance, operation, and
cleanup of two automatic saws. Also responsible for accurate labeling, packaging, and transportation of raw
cut material to their appropriate departments via pallet jack or forklift. On occasion required to troubleshoot
and fix mechanical issues that arise with the automatic saws. Also served as a back up operator for the Swiss
Lathe and CNC Mill Departments per request.
Point of Sales Associate
Kohl's - San Gabriel, CA - October 2014 to December 2014
Responsibilities
Point of Sale Associate responsible for daily merchandise transactions. Required to solicit credit to all
customers and process credit applications. Process payments, make adjustments, and customer satisfaction
via POS. Also required to do store recovery, restocking and file daily POS reports. Assisting customers with
inquires while providing the best customer service possible.
General Manager
United Tattoo Supply Inc - South El Monte, CA - July 2012 to April 2014
General manager responsible for overseeing daily operations and assigning tasks to other employees.
Required to open facility daily and responsible for processing all incoming daily orders. Check for accuracy of
payment, billing and shipping information and inventory status. In charge of website order processing. Giving
exceptional customer service to all via phone, email or in person. Other responsibilities include Customer
satisfaction, education, order packing, processing and shipping via Endicia (Dazzle) and Linnworks.

2. Setwatch Security Officer
Warner Bros. Studio Facilities - Burbank, CA - July 2011 to August 2013
Responsible for providing excellent customer service to both guests and talent on the Warner Brothers Main lot.
Also providing a safe and comfortable enviroment for talent and production. Occasionally required to perform
other duties, mostly clerical depending on the needs of the studio.
Security Officer
Security Service Systems - Los Angeles, CA - March 2010 to July 2012
Front desk liason responsible for greeting and assisting residence of a small gated community. Also
responsible for answering calls concerning the property and patrolling the property for suspicious behavior
and safety hazards. Maintaing detex time managment and being a visual theft deterent as a uniformed armed
security officer.
Membership Associate/Customer Relations
Sam's Club - El Monte, CA - April 2009 to November 2009
Customer service representative responsible for the processing of new members. Assisting current members
with membership questions. Handling the inspection and return of all merchandise and processing monetary
refunds. Dispatching phone inquiries to their appropriate departments as well as providing quality cutomer
service via phone. Data entry and processing of credit sensitive information as well as the issuing of
membership identifications and credit cards. Also responsible for being flexable enough to work in several
different areas of the store as required.
Computer Customer Service/Customer Relations
Fry's Electronics - Industry, CA - June 2005 to October 2007
Responsible for providing excellent customer service and satisfaction. Answering phone inquiries regarding
store policy. Making inquiries from competitors regarding merchandise. Providing customers with friendly
support regarding merchandise. Responsible for the testing and inspection of returned merchandise.
Processing refunds and handling of monitary transactions.
EDUCATION
General Education
Pasadena City College - Pasadena, CA
August 2012 to Present
905 Hours hands on Machinist Training Certificate Program in Machinist
NTMA Training Centers - Santa Fe Springs, CA
2014 to 2015
General Education/ Accounting
Rio Hondo Community College Whittier - Whittier, CA
August 2003 to December 2004
Mountain View High School El Monte - El Monte, CA
June 2002
SKILLS
Training in safety procedures, shop theory, blueprint reading, math; Algebra, Geometry, and Trigonometry.
Set-up/operation of manual and conventional lathes, mills, grinders, drill press machines, and Bridgeport mill

3. such as tramming, center finding, edge finding, angle setups using the sine bar and gage blocks, drilling and
tapping, and calculating rpm. Engine lathe setup such as calculating speeds and feeds, tapering, knurling,
OD/ID threading, and boring. Basic CNC mill & lathe operations, as well as surface grinder setup/operations.
AWARDS
4.0 GPA
January 2015
4.0 Grade Point Average at NTMA Training Centers
Perfect Attendance
January 2015
Perfect attendance for all 7 months during my training at NTMA Training Centers
CERTIFICATIONS
NIMS Certification
November 2014 to Present
Level One Measurement Materials and Safety Certification
ADDITIONAL INFORMATION
Spent 2 months Training Overseas in China
SKILLS:
45 WPM
Word
Outlook
10 Key
Excel