As presented at Cullinan Studio by Rudi du Plessis in January 2019. The biggest cost to most businesses, are its people. The second biggest are its premises. The problem is, most buildings aren't designed to benefit the performance of its most expensive asset. Through improving the indoor environment quality, a business can directly impact the performance, productivity and well-being of its staff. With that in mind - buildings should be capable of providing the best environment for its occupants' well-being and performance - ultimately resulting in the enhanced success of the business operating out of it. This presentation details the results of the WLP+ project, funded by Innovate UK and led by LCMB in conjunction with Oxford Brookes University. Get in touch if you want to make your buildings more productive.

1. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
Improving workplace performance,
productivity and well-being
Rudi du Plessis
January 2019

2. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
1
Rudi du Plessis
Director of Operations, LCMB

3. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
About LCMB Building
Performance Specialists

4. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
1
3
WORK HARDER TO
COMPOUND BENEFITS
• Continual
improvement cycle -
feedback, measure
and improve
• Increase ROI
• Increase building
value
• Reduce resource use
• Increase output
INCREASE
BUILDING VALUE
• The long term value of
the building, less
liabilities
REDUCE RESOURCE USE
AND WASTE
• Improve utilisation
• Reduce operating cost
• Reduce energy use
• Reduce waste
INCREASE OUTPUT
• Improve staff
performance in building
• Improve customer
experience
• Improve other critical
functions of the building
Making buildings work harder
1
2
3
4

5. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
2
How we work
Making
Buildings
Work
Harder
Workplace
Optimisation
IEQ review
Staff review
Customer review
Utilisation review
Project
Management
Optimise existing assets
Workplace optimisation
Renewable energy
New assets
Facilities
Management
Benchmarking, procurement
Hard and soft FM optimisation
Service improvement
Efficiency/cost improvement
Resource
Optimisation
Reduce energy demand / usage
Reduce energy cost
Reduce carbon and waste

6. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
The productivity question

7. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
The UK productivity challenge

8. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
Productivity is: 17th
Health is: 20th
Work/life balance is: 28th
…..out of 35 countries (2017 Expert Market analysis)
UK stats:

9. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
32 26
Hours worked:

10. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
I.E.Q
(Indoor Environmental Quality)

11. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
There’s compelling evidence that IEQ helps

12. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
Productivity in buildings:

13. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
Happy = productivity +12%
Unhappy = productivity -10%
4% operating costs are lost due to absenteeism
(??% lost through presenteeism?)

14. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
• Focus on maximising business
outcomes
• Support business strategy
• Minimise operational cost,
environmental footprint, risk
Productive buildings:

15. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
IEQ impact in the real world:

16. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk

17. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
Temperature:

18. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
Publications:
www.lcmb.co.uk/productive-workplace-guide-2/
http://bit.ly/bco_report_wlpplus/

19. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
Measure
IEQ
Identify
gaps
RemedialsImplement
Measure
and verify
Model IEQ
Identify
gaps
Remedials
Cost and
implement
Existing buildings New buildings
How to improve workplace productivity

20. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
Summary:
• Many buildings perform poorly
• It is worth investing in improving
IEQ
• Productive buildings →
sustainable buildings
• CO2 – the 8% difference
• Building performance is not a
one-off
• Designers, developers and
occupiers all have a role to play
• Users demand action, poor
buildings are not tolerated
• The most important decisions
are often taken in the worst
environment

21. t: 01295 722823 e: john@lcmb.co.uk www.lcmb.co.uk
37
Rudi Du Plessis, LCMB:
01295 722823
rudi@lcmb.co.uk
www.lcmb.co.uk