Roslynne Rogers has extensive experience volunteering for charities focused on dementia. She currently volunteers as an administrator and champion for the Dementia Action Alliance, educating companies and organizing memory cafes in Bristol. Previously, she held customer service roles in mobility sales, food delivery, pub management, and photography. She has qualifications in business management, food hygiene, and photography studio management.

1. Roslynne Rogers
0117 317 7700
Personal
Living in: Bristol
Employment History
Company: Dementia Action Alliance
Position: Volunteer
• Volunteering for Dementia Action Alliance a charity committed to changing the lives of
people with dementia and their carers
• Taking on the role of administrator as well as training to become a "champion"
• Speaking to companies in Bristol about Dementia and educating all employees about the
illness
• Encouraging and support organisations take practical actions to enable people to live well
with dementia
• Holding memory cafes throughout Bristol for people living with dementia and their carers to
come along, feel safe, take part with arts, crafts, and to talk about general life
• Being there to listen to people suffering from dementia or helping care for someone who
does
• Provide a help line to continue the support even when they are at home
• Focusing on raising funds, raising awareness and getting the people of Bristol to learn and
understand
• Updating the website with action plans, editing local alliance pages, adding new case
studies, blogs and keep members up to date with any news
Company: OakTree Mobility
Dates: October 2013 – September 2016
Position: Secondary Customer Sales Assistant
• Dealing with customer enquiries and providing excellent customer service at all times
• Achieving and exceeding marketing monthly targets through promotions
• Setting up insurance policies with customers
• Liaising with customers to ensure that their financial agreements are filled in and processed
correctly
• Completing VAT forms for customers and liaising with the finance department
• Liaising with the finance company to ensure that they have received customers agreement
and chase up any missing paper work
• Typing correspondence, documents and keeping accurate customer records
• Producing quotations and processing transactions for customers over the telephone
• Dealing with customers complaints and resolving them to a mutually agreeable solution
• Liaising for engineers and third parties to attend customers properties to solve broken down
products and resolve
• Updating with customers to ensure that everything was okay and to assist with any queries
Reason for Leaving: to move into a more customer service orientated position
This CV has been produced by Red Recruitment Partnership Ltd.
All introductions are subject to our standard terms of business unless prior agreement has been made.
Red Recruitment, Units 5 & 6 Colston Tower, Colston Avenue, Bristol, BS1 4UB Tel: 0117 317 7700
www.red-recruitment.com

2. Company: Gordans
Dates: March 2012 - September 2013
Position: Marketing Manager
• Studying competitors products and services
• Preparing and managing marketing plans and budgets
• Managing and distributing promotional material -leaflets, posters etc
• Monitoring the company's performance against set targets
• Receiving orders from customers via the phone and website
• Delivering the food to the customers homes
Reason for Leaving: company closed
Company: The Kings Arms Public House
Dates: November 2010 - March 2012
Position: Bar Supervisor
• General managing of the bar and cellar
• Managing the coordination of deliveries, stock control and maintenance
• Serving members of the public
• Dealing with various miscellaneous queries
• Maintaining a happy and productive workplace
Reason for Leaving: To join the family business Gordans
Company: Self Employed
Dates: November 2008 - Ongoing
Position: Beauty Therapist
• Spray tanning
• Indian body massage
Company: Simon Tracy Properties Limited
Dates: August 2006 - October 2008
Position: Lettings Agent
• Welcoming all customers in a friendly, positive and enthusiastic manner
• Managing all 50 owned properties of Simon Tracy Properties, including all marketing for the
properties, arranging necessary works to take place and obtaining references when needed
• Listening carefully to ensure I ascertained customers' needs from the details provided
• Matching customers to suitable properties and organised viewings at the earliest
opportunity
• Attending to all administrative duties on receipt of an acceptable offer
• Ensuring the sale/let was actively progressed to completion
This CV has been produced by Red Recruitment Partnership Ltd.
All introductions are subject to our standard terms of business unless prior agreement has been made.
Red Recruitment, Units 5 & 6 Colston Tower, Colston Avenue, Bristol, BS1 4UB Tel: 0117 317 7700
www.red-recruitment.com

3. • Complying with all company and legislative procedures at all times
• Presenting, dressing and decorating properties ready for viewings
Reason for Leaving: Redundancy
Company: Olan Mills Holding Limited
Dates: April 2003 - August 2006
Position: Centre Manager
• Managing a team
• Smooth day-to-day running of the centre
• Constantly hit Monthly Targets
• Monitoring all staff including absences and day-to-day supervision
• Conducting staff reviews
• Completing accounts for the studio and wages
• Attending all relevant courses and all management meetings
• Stock and credit control
• The closing of all sales ensuring customer satisfaction
• Maintaining a high level of staff moral
• Dealing with all customer queries and complaints
• Obtaining excellent product knowledge
Education
Business Management NVQ Levels 1 & 2
National Licensing
Basic Food Hygiene
8 CSEs including English & Maths
This CV has been produced by Red Recruitment Partnership Ltd.
All introductions are subject to our standard terms of business unless prior agreement has been made.
Red Recruitment, Units 5 & 6 Colston Tower, Colston Avenue, Bristol, BS1 4UB Tel: 0117 317 7700
www.red-recruitment.com