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Surviving at job

INTERVIEWS

      @Rowan_Manahan
Nothing has really changed in the world
of job interviews ... for a long long time
And that’s because we haven’t really changed
very much since we came down from the trees
Your interviewer
Your interviewer, who will make his
mind up on you in a matter of seconds
A highly-sensitive decision switch is sitting at ‘Neutral’
when you walk into the room




                From a blog post, way back when ...
The trembler switch drops to “No” very easily and very quickly - a lot
like dating. It takes much longer for the switch to click over to “Yes.”
EDGE
And for that to happen, you need an edge - not in
the job skills per se, but in the skill of job-hunting.
Job-hunting is simple, but then again, so is tennis. It takes
a lot more work than most people realise in order to be great.
Yourself
                            Enemy
                            Terrain
To be great in an interview, you need to be good at the job in
  question - but you also need to know these three things.
Yourself
Enemy
Terrain
4 SECONDS
 Because your interviewer(s) are 98.5% chimpanzee
There are people who believe that they can tell a lot about you from a handshake.
        It doesn’t matter that they’re wrong, you need a good handshake.
You also need to be turned out appropriately for the
 industry / company / role - this is easy for men ...
Not so easy for women!
1. Professional
2. Presentable
3. Fashionable
For both sexes - build your interview wardrobe on these
         priorities and you won’t go far wrong.
Suit is invisible
    Accessories!
      No clutter
Colour under your chin
     For both sexes - pay attention to the details
Dark hair roots
 Revealing clothes
   Visible labels
Perfume / After-shave
     Piercings?
Too much jewellery
3 MINUTES
 Then, you open your mouth for the first time ...
“
Tell us a bit about yourself ...

Walk us through your CV ...

Take us through your last two jobs ...

 Only about 10% of the audience had a response for this prepped and ready to go.
2-3 minutes
                 150 wpm
50% on last job / 2 years
       News headlines
  This is how to answer that question without sending your
                   interviewer(s) to sleep.
CHESTNUTS
Nature of the role?
       Weaknesses / Strengths?
       Team / Leadership style?
      Communication approach?
Task / Problem approach (+examples!)
     Sectoral / Company issues?
            Best moment? You’ll be asked these at
                              most interviews -
              Why you?           they are the
                             chestnut questions.
            Any questions?
Five magic

        WORDS
You need a specialised vocabulary to deal with interview questions
Best friend
Impressive colleague
   Amazing boss
   Total asshole
   Describe each of these people in 5 words/phrases.
    Then think about how they would describe you.
Five magic

NUGGETS
 Condense the lists down to your NUGGETS
And map them out against the predictable stuff that’s
   going to be discussed in the interview room.
More details on this (and coping with the ‘Nightmare
   Interview from Hell’) is in Where’s My Oasis?
COMPETENCY

 Cavemen rarely had to deal with competency interviews
Screening/HR Interview
       Cascade
    Line manager
 Psychometric testing
   Structured / CBI
   Social / Informal
“Give me an example of a time
 when you had to …”
“If you saw XXX taking place, what
 would you do?”             These are the
                          giveaway phrases


“Have you ever had to YYY?”
“How would you solve ZZZ?”
Situation                Process                    Outcome


                       WPM?
                     140-160
    2 minutes = 300 words
   And this is how you should structure up your (prepared)
 responses. Keep it tight and focus on your approach/process.
Yourself
Enemy
Terrain
Able?
     Willing?
     Fit in?
This is what all interviewers want to know - they ask
   lots of variations around these three questions.
‘Fit’ - John Collison from Stripe wants to know if he will enjoy having coffee with you
       on Sunday morning, having worked through straight from Friday morning!
“
If you wish to persuade
me, you must think my
thoughts, feel my
feelings, and speak
my words.
        To be great in an interview, you really need to
          get into the heads of your interviewers ...
It’s a form of stalking!
Supply chain



   Widgets
    Inc.
                    Suss out the company from all angles -
                         what’s really going on there?
             X
                        Compe
Macro                         titors




                 Customer channel
www.widgets.com


If they are a PLC, their website will be a mine of information
But don’t just stop at their website ...
Who are the players, what are their backgrounds?
You may find stuff about the company, or promotions here
Start following the players in the company, and in the wider
     sector, on Twitter - what is occupying their minds?
And keep digging ...
... and digging ...
... and digging ...
Yourself
             Enemy
             Terrain
Until you really know your enemy
Yourself
                        Enemy
                        Terrain
Then you need to know the ground you’ll be fighting on.
This really distinguishes you from the herd




       Meh
“
The deepest principle in
human nature is the
craving to be appreciated



      And taps in to the deepest need in the human psyche
“Please sir, may I have some more?”




 You must move away from a delivery that essentially says,
   “I’m a jobseeker, I need a job, please give me a job”
“
I noticed that your company /
division / department is XXX ...

How can I help?

            To something akin to this.
“
I noticed that your company /
division / department is XXX ...

I can help because I ....

                  Or this.
Supply chain




               Show them you understand how their
                 company fits into the landscape.
        X
                   Compe
Macro                    titors




            Customer channel
Informational interviewing
               Conferences
               Competitors
                 Journalists
                  Politicians
   Use the approach of ‘informational interviewing’ to flesh out
    your picture of the sector, and of how you can contribute.
SYMBIOTIC

Make these conversations symbiotic - not parasitic.
“
I noticed that your company /
division / department is XXX ...

I can help because I ....

        And be careful about your language - ensure that
           you don’t sound too much like a stalker.
“
I noticed that you ...




                  Softly ...
“
I understand that you ...




                ... softly ...
“
One thing that has really struck me
as I’ve researched your company is ...




                ... catchee ...
... monkey.
Yourself
                                        Enemy
                                        Terrain
When was the last time you went into a job interview knowing all three of these? Why
  do so few people do this? It’s obvious! (But it’s not easy - it needs a lot of slog)
EDGE
Do all that, and there’s your edge -
         and it’s a big one.
TONE
One last thing - the tone you strike
In case you hadn’t realised,
it has somehow become uncool
to sound like you know what
you’re talking about?
Or believe strongly in what
you’re ... like ... saying?
         (Taylor Mali)
TONE
Declarative. Emphatic. Fact-based. Unapologetic.
Unequivocal. Clear. Concise. Articulate. Logical.
M’ KAY?
 www.RowanManahan.com
@Rowan_Manahan

   gy ew ve rramuch
Tha

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Interview Skills by Rowan Manahan

  • 2. Nothing has really changed in the world of job interviews ... for a long long time
  • 3. And that’s because we haven’t really changed very much since we came down from the trees
  • 5. Your interviewer, who will make his mind up on you in a matter of seconds
  • 6. A highly-sensitive decision switch is sitting at ‘Neutral’ when you walk into the room From a blog post, way back when ...
  • 7. The trembler switch drops to “No” very easily and very quickly - a lot like dating. It takes much longer for the switch to click over to “Yes.”
  • 8. EDGE And for that to happen, you need an edge - not in the job skills per se, but in the skill of job-hunting.
  • 9. Job-hunting is simple, but then again, so is tennis. It takes a lot more work than most people realise in order to be great.
  • 10. Yourself Enemy Terrain To be great in an interview, you need to be good at the job in question - but you also need to know these three things.
  • 12. 4 SECONDS Because your interviewer(s) are 98.5% chimpanzee
  • 13.
  • 14. There are people who believe that they can tell a lot about you from a handshake. It doesn’t matter that they’re wrong, you need a good handshake.
  • 15. You also need to be turned out appropriately for the industry / company / role - this is easy for men ...
  • 16. Not so easy for women!
  • 17. 1. Professional 2. Presentable 3. Fashionable For both sexes - build your interview wardrobe on these priorities and you won’t go far wrong.
  • 18. Suit is invisible Accessories! No clutter Colour under your chin For both sexes - pay attention to the details
  • 19. Dark hair roots Revealing clothes Visible labels Perfume / After-shave Piercings? Too much jewellery
  • 20. 3 MINUTES Then, you open your mouth for the first time ...
  • 21. “ Tell us a bit about yourself ... Walk us through your CV ... Take us through your last two jobs ... Only about 10% of the audience had a response for this prepped and ready to go.
  • 22. 2-3 minutes 150 wpm 50% on last job / 2 years News headlines This is how to answer that question without sending your interviewer(s) to sleep.
  • 24. Nature of the role? Weaknesses / Strengths? Team / Leadership style? Communication approach? Task / Problem approach (+examples!) Sectoral / Company issues? Best moment? You’ll be asked these at most interviews - Why you? they are the chestnut questions. Any questions?
  • 25. Five magic WORDS You need a specialised vocabulary to deal with interview questions
  • 26. Best friend Impressive colleague Amazing boss Total asshole Describe each of these people in 5 words/phrases. Then think about how they would describe you.
  • 27. Five magic NUGGETS Condense the lists down to your NUGGETS
  • 28. And map them out against the predictable stuff that’s going to be discussed in the interview room.
  • 29. More details on this (and coping with the ‘Nightmare Interview from Hell’) is in Where’s My Oasis?
  • 30. COMPETENCY Cavemen rarely had to deal with competency interviews
  • 31. Screening/HR Interview Cascade Line manager Psychometric testing Structured / CBI Social / Informal
  • 32. “Give me an example of a time when you had to …” “If you saw XXX taking place, what would you do?” These are the giveaway phrases “Have you ever had to YYY?” “How would you solve ZZZ?”
  • 33. Situation Process Outcome WPM? 140-160 2 minutes = 300 words And this is how you should structure up your (prepared) responses. Keep it tight and focus on your approach/process.
  • 35. Able? Willing? Fit in? This is what all interviewers want to know - they ask lots of variations around these three questions.
  • 36. ‘Fit’ - John Collison from Stripe wants to know if he will enjoy having coffee with you on Sunday morning, having worked through straight from Friday morning!
  • 37. “ If you wish to persuade me, you must think my thoughts, feel my feelings, and speak my words. To be great in an interview, you really need to get into the heads of your interviewers ...
  • 38. It’s a form of stalking!
  • 39. Supply chain Widgets Inc. Suss out the company from all angles - what’s really going on there? X Compe Macro titors Customer channel
  • 40. www.widgets.com If they are a PLC, their website will be a mine of information
  • 41. But don’t just stop at their website ...
  • 42. Who are the players, what are their backgrounds?
  • 43. You may find stuff about the company, or promotions here
  • 44. Start following the players in the company, and in the wider sector, on Twitter - what is occupying their minds?
  • 48. Yourself Enemy Terrain Until you really know your enemy
  • 49. Yourself Enemy Terrain Then you need to know the ground you’ll be fighting on.
  • 50. This really distinguishes you from the herd Meh
  • 51. “ The deepest principle in human nature is the craving to be appreciated And taps in to the deepest need in the human psyche
  • 52. “Please sir, may I have some more?” You must move away from a delivery that essentially says, “I’m a jobseeker, I need a job, please give me a job”
  • 53. “ I noticed that your company / division / department is XXX ... How can I help? To something akin to this.
  • 54. “ I noticed that your company / division / department is XXX ... I can help because I .... Or this.
  • 55. Supply chain Show them you understand how their company fits into the landscape. X Compe Macro titors Customer channel
  • 56. Informational interviewing Conferences Competitors Journalists Politicians Use the approach of ‘informational interviewing’ to flesh out your picture of the sector, and of how you can contribute.
  • 57. SYMBIOTIC Make these conversations symbiotic - not parasitic.
  • 58. “ I noticed that your company / division / department is XXX ... I can help because I .... And be careful about your language - ensure that you don’t sound too much like a stalker.
  • 59. “ I noticed that you ... Softly ...
  • 60. “ I understand that you ... ... softly ...
  • 61. “ One thing that has really struck me as I’ve researched your company is ... ... catchee ...
  • 63. Yourself Enemy Terrain When was the last time you went into a job interview knowing all three of these? Why do so few people do this? It’s obvious! (But it’s not easy - it needs a lot of slog)
  • 64. EDGE Do all that, and there’s your edge - and it’s a big one.
  • 65. TONE One last thing - the tone you strike
  • 66. In case you hadn’t realised, it has somehow become uncool to sound like you know what you’re talking about? Or believe strongly in what you’re ... like ... saying? (Taylor Mali)
  • 67. TONE Declarative. Emphatic. Fact-based. Unapologetic. Unequivocal. Clear. Concise. Articulate. Logical.
  • 69. @Rowan_Manahan gy ew ve rramuch Tha