1. 23rd April 2012
CROSSROADS
Rotary Club of Singapore Vol. 48 / 38
“How to design innovative solutions?”
SPEAKER: Ms. So-Young Kang, Catalyst, Founder & CEO of Awaken
Group
Lunch meeting of the 18th April 2012
Find your bulletin on the Facebook page of “Rotary Club of Singapore”
Joke of the week !
“Opportunist : a person who starts to take a bath if he falls into a river.”
From the book of Humour compiled by Rewa Mirpuri
HAVE MANY LAUGHS AND HELP THE NEEDY
http://www.rotary.org.sg/bookofhumour.html
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2. Introductory remarks Happy Birthday !
President Tapan invited birthday celebrants who
President Tapan Rao opened the meeting with a were present at the meeting - Sergeant-at-Arms,
warm welcome to the Club’s Honorary Member, Rtn. Robert Craiu and Rtn. Dr. Kevin Chua to cut
His Excellency (HE), Mr. Syed Hasan Javed, High the birthday cake.
Commissioner of Pakistan and to the Deputy High
Commissioner, Madam Farhat Ayesha and
Madam Samina Waqar, who is the Commission’s
Press Counsellor.
President Tapan also welcomed the Speaker, Ms.
So-Young Kang who is Catalyst, Founder and CEO
of Awaken Group.
Toast
As there were no overseas visiting Rotarians and in
honour of the presence of High Commissioner HE
Mr. Syed Hasan Javed, Toastmaster, Rtn. Dr.
Ekkehard Wiek, called on members to join him in
raising a toast to the Rotary Clubs in Pakistan 2
coupled with the toast to Rotary International.

3. Welcome of visiting Speaker of the week and provide innovative solutions
by designing great experiences
Rotarians and guests encompassing the environment,
communications and processes
Rtn. Ronald Wong welcomed our Rtn. Uttam Kripalani was grounded in values pointed
guests and visiting Rotarians pleased to introduce the guest towards vision that serve users’
speaker, Ms. So-Young Kang, needs. Ms. Kang shared two
- Guests : whom he had the pleasure of examples of these processes for
Madam Farhat Ayesha meeting a few weeks ago at the an overseas client as well as a
Madam Samina Waqar debate cum panel discussion. local client, HDB, in their redesign
Ms. So-Young Kang He added that whilst the panel of a new branch office.
Mr. Neo Hwee Yew session was initially dominated The Club’s vote of thanks to Ms.
by men, this changed when the Kang was extended by Rtn.
Visiting Rotarians : attractive Ms. Kang spoke and Laveen Daryani, who agreed with
Hon. Member HE Mr. Syed Hasan then, she completely over- her comments on design
Javed shadowed the men! experience, citing his reasons for
Frederic Gauthier – Marina City Ms. Kang has been leading purchasing his “Angry Bird” cup!
cultural transformations,
coaching, training and
maximizing performances of
organisations for nearly 15
Visit years, starting from her
experience as a change agent at
Rtn. Joseph reminded members of Citibank to her most recent
the visit to the Heritage Kampung experiences at McKinsey where
at the Bottle Tree Park, Yishun on she was a global expert in
Sunday, April 22nd at 11.30am, designing and implementing
followed by lunch at 12.30pm. value-based performance
management systems through
cultural transformation,
coaching and Experience Design.
Ms. Kang gave a brief outline
her company’s creative
collaboration with the
architecture firm of Ong & Ong,
and introduced the concept of
“design thinking” - the ability to
combine empathy, creativity and
rationality to meet user needs,
drive business success and make
a difference. She explained how
this process of design thinking
could be used to resolve issues
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4. ADDRESS BY THE HIGH MAJOR PROJECT FOR He further added that through
COMMISSIONER 2011/2012: the assistance of Rtn. Dr. Mark
Eger, the other partner was
President Tapan invited HE Mr. Major Project Chairman, Rtn. Alliance Reinsurance Asia
Syed Hasan Javed to address the Joseph Chia informed members Pacific, has pledged to donate
Club. HE Mr. Syed was pleased to of the good work undertaken by $20,000 towards the Major
see the wonderful work being Boys’ Town. Project.
done by Rotary Clubs in making He stated the example that the Rtn. Joseph stated that
the world a better place through current Executive Director, Mr. contribution towards the Major
better understanding between Roland Yeow was once himself, Project was the obligation of
peoples, different sections of a boy from every Rotarian, and was the
populations, groups of cultural Boys’ Town, which highlighted Club’s our face in Singapore’s
diversity and to accept such the benefits of this organization. society. He called on members
people from diverse backgrounds He added that the buildings to donate generously towards
and thought processes to achieve were old and the Major Project.
the objectives of Rotary. He about S$5 million was needed to
added that becoming a Rotary renovate and refurbish the
member gave him great premises. Rtn. Joseph informed
satisfaction and he was ready to members that
contribute to be part of the the family of our member, the
Rotary family, to do his bit to late PP Leow Jwee Meng,
achieve Rotary’s objectives in donated a library to Boys’ Town.
Singapore as well as at the He added that for a
international level. donation of $100,000, the Club
HE Mr. Syed stated that he moved would be given the naming
from one country to another, rights for the new Boys' Town
such was the duty of diplomatic Gym.
service and to act as a bridge and Rtn. Joseph advised that there
to celebrate the differences and were two partners who agreed
cultural diversity. He added that to join the Club in our Major
Singapore offered many such Project this year.
lessons particularly to the Pacific One was the Patrick Hernon
Asia region, and he felt a double Fund which was started with a
happiness to be in Singapore and $20,000 donation by Mrs
a member of the Club. HE Mr. Rosaline Hernon, wife of the
Syed presented to President late Rtn Patrick Hernon. Rtn.
Tapan a gift of Pakistan’s highest Joseph added that that Fund
grade of basmati rice. now stood at about $27,500 and
President Tapan warmly thanked that Mrs. Hernon, whom he met
HE Mr. Syed for the gift and recently, had confirmed that the
reciprocated with a Rotary pin funds could be donated to Boys’
and a Club banner. He added that Town.
together with the Pakistan
Association, the Club planned to
provide MIR equipment to a
hospital in Pakistan and upon
completion of this project, would 4
call upon HE Mr. Syed to facilitate
a visit.

5. The Guide to Daily Living
MARK YOUR DIARY Before doing the things we COMING ROTARY EVENTS
Birthday celebrants want to do, consider first, the
RC wishes Happy Birthday to precept of the guide. Ask April
celebrants this week: ourselves these 4 questions Magazine Month
April 24 – Dinesh Sharma and act upon them:
April 26 – PDG Dr. Robert Loh First: Have I spent some time
in self-examination? May
April 29 – David Ong
Second: Have I spent quality Community Service Month
Anniversary Celebrants time with my family?
RC sends best wishes to Third: Have I given my best to May 6th – 9th
Wedding Anniversary my work? Rotary International
Fourth: Have I given some
celebrants this week Convention in Bangkok
time to someone near and
April 25– Haider & Kalindi Nawaz
far?
The Guide, in fact, June
This week encompasses the 4 parts of Rotary Fellowships Month
April 25th 2012 the Object of Rotary.
June 30th
Next week Installation Dinner
Reception Desk duty: Willi
Hess, Perlita Tiro May 2nd 2012
The Four-Way Test
Sunshine Box duty: Kavita Reception Desk duty: PP
Of the Things we think, say
Singh, Zahidi Abd Rahman Sajjad Akhtar, Dinesh Sharma or do:
* Is it the truth?
Speaker: Mr. Simon Kahn Sunshine Box duty: PP Philip * Is it fair to all concerned?
CMO of Marketing, Asia Leong, David Tai * Will it build goodwill and
better friendship?
Pacific, Google * Will it be beneficial to all
Topic: ‘Transition from K S Mehta Award
concerned?
traditional to digital Presentation
marketing”
Queries, comments and
Committee Meetings articles request can be
sent to
There are no Committee Meetings for the month of April Jean-Philippe Lionnet
in view of the final Club Assembly held on April 12th 2012 bulletin@rotary.org.sg
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