1. ROSS EVERETT
7161 Uncle Robert Ln Apt #10 Missoula, MT 59803
(406) 493-2254 • rossc.everett@gmail.com
OBJECTIVE My goal is to become an associate with a company where I can utilize my skills and gain further
experience while enhancing the company’s productivity and reputation.
EDUCATION & ACTIVITIES
 BS in Management Information Systems
University of Montana – Graduation Dec 2018
 Montana Information Systems Association
University of Montana - October 2016
 AAS in Computer Technology
University of Montana - May 2011
Help Desk Support Certificate - May 2011
 High School Diploma
Huntington Beach High School - June 2007
TRAINING
 Air Assault School
Fort Hood, Texas – August 2015
 Combat Lifesavers Course
Fort Hood, Texas – March 2014
 Advanced Individual Training
Fort Gordon, Georgia - June 2013
 Initial Entry Training
Fort Benning, Georgia - February 2013
KEY QUALIFICATIONS
 Active secret security clearance
 Effective manager and team player
 Proficient in computer hardware
applications
 Skilled in many Microsoft applications
 Highly organized and responsible
 Ability to keep a good sense of humor in a
work environment
 Strong public speaker
 Great customer service skills
 Wide range of cultural experiences - 15
years overseas
WORK EXPERIENCE
US Army Communications Specialist (Fort Hood, Texas) November 2012-August 2016
 Team leader and office manager
 Supervised, trained, and advised teams on new/advanced equipment
 Modified vehicle configurations to improved company’s communication ability by 30%
 Devised troubleshooting tips to help teams identify and fix equipment faults
 Help desk/computer automations support
 Installed, operated, maintained tactical radios and satellite driven tactical battle systems
Staples Easy Tech Associate (Missoula, Montana) November 2011-October 2012
 Sold computers, printers and other electronics
 Consulted customers on computer problems
 Repaired and installed software on Windows computers
 Installed computer hardware (RAM, hard drives, PCI cards, etc.)
Shopko Electronics Sales Associate (Missoula, Montana) September 2009-October 2012
 Answer customer’s questions about electronic products
 Performed inventory audits
 Delegating tasks to the other electronics associates
 Securing all merchandise in secured locations
 Responsible for maintaining the electronics freight manifest
RELATED EXPERIENCE
 Advanced Operating Systems (Windows 2000, Windows XP, Windows 7, Linux)
 Database Design (Microsoft Access, SQL)
 Object Oriented Programming (Visual Basic)
 Website design and development (HTML, Photoshop, Adobe Flash)
 Networking Fundamentals (LAN, MAN, WAN, Cisco)
 PC Hardware Support