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Roshan Stouwie, PMP
Gurnee, IL tantrar7@yahoo.com773.710.3401
https://w w w .linkedin.com/in/rstouw iepmp
EXECUTIVE SUMMARY
High performing, results oriented project management professional with 20 years of increasingly
demanding experience. Excel in cultivating strategicpartnershipsand developing teams through
fostering an environment of trust and collaboration. Focused on project execution leveraging critical
thinking skills to analyzeproblems, recommend innovative solutions and make educateddecisions.
CORE COMPETENCIES
Direct global programsto deliver on-time, on-budget with a high level of customer satisfaction.
Managemultiple concurrent projects using both Agile and Iterative/Waterfallmethodologies.
Construct business case to justify project selection for investment planning initiatives.
Deliver presentations to executiveleadership focused on client objectives.
Analyze operationalprocesses to bring forth efficiency improvements.
PROFESSIONAL ACCOMPLISHMENTS
CVS Health, Northbrook IL The largest pharmacyhealth careprovider in the United States.
Sr. Manager ▪2016-present
Process Improvement – Design and implement the Root Cause Analysis (RCA) process for Client Services
in PBM. Track programeffectiveness throughcorrective actionplans tied to Key Performance Indicators.
Aon, Lincolnshire, IL A leading global provider of risk management, insurance and reinsurance
brokerage, and human resources solutions and outsourcing services.
Sr. Project Manager ▪ 2013-2016
Global Application Implementation – Oversee launch of ServiceNow (application and website) and ITIL
process standards to 20 countries, in 3 languagesfor 2,700IT colleagues and +50,000 users. Program
has realized$545k savings through global tool retirement, 10% reduction in first time call resolutions
and 25% operational efficiencies throughautomation of performancemetric reporting.
Direct vendor activities and 30-person global (APAC, EMEA, NA) teamto go-live in 71 days.
Preside over deployment plans to onboard over 50 regionaland business units firm-wide.
Manageservice pipeline with over 40 projects to prioritize new functionality enhancements.
Global Program Governance - Served as the ProgramManager for a $30Mproject, 85-person global
(India, UK, US) teamto develop a survey management data warehouse, analytics engineand custom on-
line reporting tool for Aon’s global compensation consulting business. Improved time-to-market by 10%
by decreasing the timeto process and publish survey results.
Established programgovernancemodel, standard operating procedures and project metrics.
Communicated program standing and trackedproject financial status with key stakeholders.
Built integratedplan, outlined risks/issues, and conveyed options for strategicprioritization.
Project Manager/ScrumMaster▪2009-2013
Product Development and Portfolio Strategy - Managedglobal(India, UK, US) application development
teams and third-partyvendor engagementsto achievebusiness case goals.
2. Page | 2 Referencesavailableuponrequest
Launched suite of tools (Jive, Coveo, Spigit) to promote knowledge sharing and collaboration
firm-wide to over 10,000users.
Produced new reporting tool for Ward Group’s InsuranceBenchmarking business that enables
clients to interact with benchmark data on a secure website resulting in six new clients.
Project Management Best Practices - Represented division on the firm PMO to collaborate, outline best
practicesfor adoption and communicate with peers via presentations and roundtable forums.
Streamlined the portfolio’s financial leadership reporting through preparationand
administration of cost-benefit analysis, project scorecards, and investment planning.
Coordinated test efforts and risk/issue mitigationstrategiesfor 57 applications to trackprogress
and provide status updates as part of global compliance standard program.
Gatheredrequirements, configured and launched eight SharePoint sites to increase global
collaboration opportunities for internalbusiness teams.
Product Manager ▪2007-2009
Global Product Management - Defined vision for Aon Hewitt’sglobal compensation website,
TotalCompensationCenter.com. Improved time-to-market by 30% through automationof operational
processes also resulting in 75% support cost reduction by reassignment of three FTEs to other projects.
Reporting Consultant ▪ 2005-2007
Consulting - Partneredwith clients to document their Talent and Compensation report needs.
Established standardreport pack to be used as baseline for client offering.
General Growth Properties, Chicago, IL S&P Fortune 500 company focused exclusively on owning,
managing, leasing, and redeveloping high quality retailproperties throughout the United States.
HRISManager ▪Self-Service Specialist ▪ Human Resource Generalist ▪ 1999-2005
Product Launch - Configured, branded and launched company’s employee and manager self-
service website to +3,500employees in 200 locations nationally.
Team Development - Manageda four person HRISteamand improved operationalprocessing
by 25%through automation opportunities.
Innovation - An original founder of the Midwest UltiPro User Group and regularlyfeatured
speaker at conferences focusing on delivering self-service functionality to improve productivity.
EDUCATION
Master, HumanResources, Loyola University, Chicago, IL
Bachelor, Business Administration & Minor, French, Miami University, Oxford, OH
PROFESSIONAL TRAINING& CERTIFICATIONS
ITIL v3 Foundations, Axelos Global Best Practice▪ 2015
Advance Leadership, HarvardBusiness Publishing ▪ 2015
Agile: Keys to Getting Started, TheGeorgeWashington University, D.C. ▪ 2013
PMP, Project Management Institute▪ 2012 – present
PHR, HumanResource Certification Institute▪ 1996 – 2011
COMMUNITY ACTIVITIES
Coordinator, Neighborhood Watch▪ Gurnee, IL
Director, Threadz Ministry ▪ GurneeCommunity Church