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Taking it to the Next Level: Career paths in DesignOps (Courtney Kaplan at DesignOps Summit 2018)

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Taking it to the Next Level: Career paths in DesignOps (Courtney Kaplan at DesignOps Summit 2018)

  1. 1. TAKING ITTO
 THE NEXT LEVEL GROWTH IN DESIGN OPERATIONS Courtney Kaplan Director Design Program Management
  2. 2. 2013
  3. 3. 2018
  4. 4. Operations Programs Driving programs to onboard, educate and inspire Supporting health of team through data and
 standard process Product Supporting product team success by driving teamwork; executing key initiatives; and building design tools and standards DESIGN PROGRAM MANAGEMENT (DPM)
  5. 5. 4321TRIAGING DISCOVERING EMERGING STRATEGIZING
  6. 6. 4321TRIAGING DISCOVERING EMERGING STRATEGIZING BUILDING ATEAM
  7. 7. 4321TRIAGING DISCOVERING EMERGING STRATEGIZING First boots on the ground. Taking care 
 of immediate needs. Uncovering a deeper understanding of 
 the problems. Surface patterns and proactively raising issues. Establishing large scale strategy in partnership 
 with leaders. BUILDING ATEAM
  8. 8. 1TRIAGING
  9. 9. THE BIG LIST
  10. 10. THE BIG LIST
  11. 11. THE BIG LIST
  12. 12. THE BIG LIST
  13. 13. THE BIG VISION
  14. 14. VISION ATTRACTS 
 TALENT
  15. 15. VISION ATTRACTS 
 TALENT
  16. 16. 2DISCOVERING 432
  17. 17. DPM STRENGTHS WILL SHINE BRIGHTLY 432
  18. 18. YOU NEED TO DOUBLE DOWN ON SUPPORT 432
  19. 19. BUILD CAPACITY,DON'T STALL OUT 432
  20. 20. BUILD CAPACITY,DON'T STALL OUT Coordinator overwhelm 432
  21. 21. BUILD CAPACITY,DON'T STALL OUT Coordinator overwhelm Super producers 432
  22. 22. BUILD CAPACITY,DON'T STALL OUT Coordinator overwhelm Super producers Risk averse 432
  23. 23. 432 CONNECTING 
 LONE WOLVES
  24. 24. 3EMERGING 43
  25. 25. DPMS SURFACE AND SOLVE MESSY,COMPLEX PROBLEMS 43
  26. 26. COACH YOUR TEAM TO FRAME UPTHE PROBLEMS 43
  27. 27. AS A LEAD,DEVELOP ALLIES & PARTNERSHIPS 43
  28. 28. AS A LEAD,DEVELOP ALLIES & PARTNERSHIPS 43
  29. 29. RELATIONSHIP CONNECTS TO RIGHT CHALLENGES 43
  30. 30. RELATIONSHIP CONNECTS TO RIGHT CHALLENGES 43
  31. 31. 43 WRANGLING,
 PREDICTING 
 AND EXPORTING
  32. 32. 4STRATEGIZING 4
  33. 33. RELATIONSHIPS: EARNING A SEATATTHE TABLE 4
  34. 34. 4321TRIAGING DISCOVERING EMERGING STRATEGIZING Establish clear priorities & vision Make space for building strengths & specializing Coach framing & 
 make connections Partner as a leader SUMMARY
  35. 35. BELIEVE IN THINGS & 
 THEYWILL BELIEVE IN YOU
  36. 36. THANKYOU

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