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Learning Over Outcomes (Brenna Fallon at DesignOps Summit 2019)
- 1. Learning Over Outcomes Brenna Fallon Google, UX Program Manager
- 2. It matters what you build
- 3. but
- 4. it matters more if you learn.
- 5. (accept change is constant)
- 6. All I Really Needed to Know I Learned in Montessori
- 7. “You can’t understand Google unless you know that both Larry and Sergey were Montessori kids. ... In Montessori school you go paint because you have something to express or you just want to do it that afternoon, not because the teacher said so. This is really baked into how Larry and Sergey approach problems. They’re always asking ‘Why should it be like that?’” - Marissa Mayer
- 8. Independence Order Planes MONTESSORI PRINCIPLES
- 9. Independence Order Planes MONTESSORI PRINCIPLES
- 10. OKRsbjectives ey esults
- 11. Company Org Org ProductProductProductProduct FunctionFunctionFunctionFunction Function IndividualIndividualIndividualIndividual Individual Individual
- 12. 20%
- 13. Independence Order Planes MONTESSORI PRINCIPLES
- 14. 👩💻 👩💻 👩💻 👩💻 👩💻 👩💻 👩💻 👩💻👩💻 👩💻 👩💻 👩💻 👩💻 👩💻 👩💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 👨💻 Loosely coupled, tightly aligned
- 15. Month 1 DIARY STUDY LAB STUDY (IN) LAB STUDY (IN) LAB STUDY (NG) LAB STUDY (NG) Month 2 DIARY STUDY LAB STUDY (IN) LAB STUDY (IN) LAB STUDY (NG) LAB STUDY (NG) Month 3 DIARY STUDY LAB STUDY (IN) LAB STUDY (IN) LAB STUDY (NG) LAB STUDY (NG) Month 4 DIARY STUDY LAB STUDY (IN) LAB STUDY (IN) LAB STUDY (NG) LAB STUDY (NG) Month 5 DIARY STUDY LAB STUDY (IN) LAB STUDY (IN) LAB STUDY (NG) LAB STUDY (NG) Month 6 DIARY STUDY LAB STUDY (IN) LAB STUDY (IN) LAB STUDY (NG) LAB STUDY (NG) Month 7 DIARY STUDY LAB STUDY (IN) LAB STUDY (IN) LAB STUDY (NG) LAB STUDY (NG) Month 8 DIARY STUDY LAB STUDY (IN) LAB STUDY (IN) LAB STUDY (NG) LAB STUDY (NG) Mo LAB STUDY (IN) LAB STUD (NG Quarter 1 Quarter 2 Quarter 3 IN-FIELD STUDY IN-FIELD STUDY IN-FIELD STUDY
- 16. 3 MINUTES Which model (squads, double diamond, or research train) is most different from how your team currently works? What could you learn from it?
- 17. Independence Order Planes MONTESSORI PRINCIPLES
- 18. Physical & Psychological independenceInfancy // 0-6 Mental IndependenceChildhood // 6-12 Spiritual & Moral IndependenceMaturity // 18-24 Social IndependenceAdolescence // 12-18 Dr Montessori’s 4 Planes of Development
- 19. formingreorganizing stormingperforming norming *slightly adjusted Tuckman’s* Stages of Team Development
- 20. Impact Psychological Safety Meaning Dependability Structure & Clarity Google’s 5 Dynamics of an Effective Team
- 21. Order Independence Planes MONTESSORI PRINCIPLES
- 22. “The greatest sign of success for a teacher... is to be able to say, ‘The children are now working as if I did not exist.’” - Dr. Maria Montessori
- 23. ...but, to Monday.
- 24. Fresh eyes
- 25. Celebrate (loudly)
- 26. Incentivize
- 27. Design processes around learning
- 28. Post-mortems
- 29. “Resources”
- 30. #blessthismess
- 31. Why?
- 32. How does this scale across different people? How does work in places that are highly structured or can’t afford the time and space for this?
- 33. Thank you. Questions?
- 34. Citations Photos ● Slide 17, photo by Anna Earl on Unsplash ● Slide 15, photo by Gautam Arora on Unsplash ● All other photos by Pat Fallon (aka Mom) References ● Google & Montessori ● Spotify Squad Model Further Reading ● re:Work, Guiding Team Effectiveness
- 35. Thank you.
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