1. Rosemary Kern
6465 142nd Avenue North, Apt S-204 * Clearwater, FL 33760
Phone: 702.556.5820
Email: rosemary_kern@yahoo.com
Profile:
Dependable professional, experienced in customer service. Task oriented with strong
organizational skills. Motivated self-starter who works well independently and as part of
a team.
Employment:
State of Florida: Department of Children and Families, Largo, FL, 2013 - Present
Economic Self Sufficiency Specialist I
 Determine eligibility for public benefits (e.g. Food Assistance, Medicaid) according to
State and Federal policies.
 Process a broad range of paperwork and enter information into a computer-based
eligibility system with time sensitive agency and legal deadlines.
State of Nevada: Division of Welfare and Supportive Services, Las Vegas, NV, 2009 - 2012
Family Services Specialist II
 Determined eligibility for public benefits (e.g. Food Assistance, Medicaid) according to
State and Federal policies.
 Managed a specialized caseload for people receiving SSI or RSDI with Medicare, in
addition to people pending for SSI.
Kmart Corporation, Las Vegas, NV/ Clearwater, FL 2010 - Present
Data Integrity Specialist
 Assist in maintaining and promoting accurate unit integrity to meet customer needs and
drive sales
 Use visual merchandising presentation to drive sales.
 Member of Ad Set team to ensure accurate and timely placement of signage for weekly
and monthly events.

2. Astrum Hearing Solutions, Henderson, NV, 2006 - 2009
Office Coordinator
 Provided the first point of contact for walk-in patients.
 Maintained appointment calendar for multiple offices.
 Performed a variety of intake, screening, and certifying tasks as necessary.
 Monitored and verified accuracy for accounts payable/receivable.
United Parcel Service, Sacramento, CA, 1998 - 2006
Package Handler
 Provided quality customer service.
 Organized and sorted packages.
 Worked in a fast-paced environment daily.
Gottschalks, Sacramento, CA, 2001 - 2003
Shipping and Receiving Associate
 Maintained accurate records of incoming and outgoing merchandise.
 Coordinated with area managers to meet important milestones.
 Maintained and coordinated the storewide clearance department.
 Applied correct pricing of merchandise.
 Assisted customers with Will Call items.
North Highlands Recreation and Park District, North Highlands, CA, 1997 - 2003
Recreation and Sports Supervisor
 Interacted with diverse facets of the community.
 Swim Instructor for children and adults.
 Assistant Pool Manager
 Managed and taught various sports clinics for children.
Education:
2005 – 2008 University of Phoenix, Las Vegas, NV
 B.S., Human Services/Management
1997 – 2000 Cosumnes River College, Sacramento, CA
 A.A., Liberal Arts

3. Qualifications:
 Exceptional people skills.
 Superb time management skills
 Leadership abilities
 General knowledge of computers and office equipment.
 Require minimal direction or supervision.
 Fast learner
 Reliability, efficiency, and accuracy with my duties.
 Familiarity with computer software applications and general office procedures
 Type 45+ WPM