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Rewarding
employee engagement
Andrew Sandiford
Managing Partner, Bishop Fleming
25 June 2019
Our firm
Our ambition
Our ambition is to be the
most rewarding accountancy firm in the UK
for our clients, our people and our communities
What rewarding means to us
Rewarding to our:
Clients
Satisfaction, value for money,
service excellence, a sense of
partnership
People
Challenging roles, fulfilling and
stimulating work, vibrant and agile
working, quality of life
Firm
Engagement, commitment, loyalty,
productivity, strong culture of
feeling valued
Communities
Giving back, fundraising,
volunteering, sport and social,
positions of influence
A new culture…
• Adults not children
• Fewer rules
• Agile working
• Flexible working
• Consistency
• Diversity & inclusion
Underpinned by five new values
We think client
We put relationships at the heart
We have the courage to be different
We do the right thing
We work as one team
Our brand proposition
…that brings it together
It’s what we
bring together
that sets us apart
Our centenary
Giving something back…
Our recognition
But that doesn’t mean we’re perfect…
A few personal tips
• Refer to staff as people
• Break down the parent child culture approach to
management
• Abandon more rules in favour of common sense
• Use your next business anniversary to engage your
people
• Create a weekly internal blog to connect with your
people
Thank you
Andrew Sandiford, Bishop Fleming - Rewarding Employee Engagement

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Andrew Sandiford, Bishop Fleming - Rewarding Employee Engagement

  • 1. Rewarding employee engagement Andrew Sandiford Managing Partner, Bishop Fleming 25 June 2019
  • 3. Our ambition Our ambition is to be the most rewarding accountancy firm in the UK for our clients, our people and our communities
  • 4. What rewarding means to us Rewarding to our: Clients Satisfaction, value for money, service excellence, a sense of partnership People Challenging roles, fulfilling and stimulating work, vibrant and agile working, quality of life Firm Engagement, commitment, loyalty, productivity, strong culture of feeling valued Communities Giving back, fundraising, volunteering, sport and social, positions of influence
  • 5. A new culture… • Adults not children • Fewer rules • Agile working • Flexible working • Consistency • Diversity & inclusion
  • 6. Underpinned by five new values We think client We put relationships at the heart We have the courage to be different We do the right thing We work as one team
  • 7. Our brand proposition …that brings it together It’s what we bring together that sets us apart
  • 9.
  • 12. But that doesn’t mean we’re perfect…
  • 13. A few personal tips • Refer to staff as people • Break down the parent child culture approach to management • Abandon more rules in favour of common sense • Use your next business anniversary to engage your people • Create a weekly internal blog to connect with your people