1. RONDA L. BROWN
181 Whistle Way Unit E
Milledgeville, GA 31061
Home 478/251-2065| e-mail: brown3boys@yahoo.com
OBJECTIVE: Highly motivated professional looking for a challenging position in an organization
offering the opportunity to utilize proven executive level administrative experience.
COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint, Access, Outlook, Internet
Progressive Health Services, Milledgeville, GA 2016
Administrative Assistant
Assist with establishing a new group home servicing company working adults and with
developmental disabilities. Providing services to assist them and their representative with daily
living in their own homes. Create daily activity plans, training materials and trained staff to stay
in compliance with GA safety and compliance laws. Assist in creating policy books with GA
Rules and Regulations. Design letters for clients and representatives with letters from doctor
appointments to require materials needed to stay in the group home services.
RHA Health Services, Inc., Milledgeville, GA 2012 – 2015
Human Resources/Training Coordinator
On an ongoing basis, assesses needs of 14 group homes and 125 employees to develop formal
assessment and employee and training auditing processes. Identifies and thoroughly documents
current processes; identifies needs and deficiencies; recommends appropriate courses of action to
improve needs and/or problems. Develop documents examination, licensing and purchasing, draft
contracts. Conducts detailed audits of employee records to ensure compliance to applicable
policies and procedures. Interviews managers and staff to gather pertinent information; makes
appropriate recommendation and relays pertinent information to improve processes. Formulates
plans of action and materials to assist managers in creating an environment that supports efficient
and effective business operations. Conduct and submit criminal background checks statewide
using the GAPS and Intellicorp database. Attends meetings and seminars, as assigned, to
represent the agency and build working relationships. Schedules follow-up meetings with
managers and staff to determine effective courses of action based on recommendations, as
necessary.
Jackson Hewitt Tax Services (Seasonal), Milledgeville, GA 2005 - 2007
Tax Preparer
Examine and process variety of tax documents to verify accuracy complete information. Assist
taxpayers and other external and internal customers in interpreting and complying with tax laws,
filing requirements, payments and account information. Researches, correct and prepares tax
documents and reports, codes and/or enters adjusted data into the computer to correct master
account the and entity files. Perform data entry and or file maintenance activities. Assist
customers with filing federal and state required taxes following the rules and regulations of the
Federal Government for current or previous years. Inform customers of new and old federal laws
pertaining to tax overrides and tax deductions. Create and maintain accurate database of
taxpayers’ information relevant to area of assignments.
EXPERIENCE
2. Central State Hospital/Central Care Group Homes, Milledgeville, GA 2006 – 2012
Program Assistant
Serve as liaison for 16 administrators, 79 consumers and 190 employees; determines
the nature of consumers and employee business and provide appropriate information
and assistance. Communicates directives, assignments, messages and information
clearly. Enter data accurately and efficiently in the data bases; billing, maintenance
orders, fire safety, A & I reports. Collect and compile information for individuals,
reports, files, databases and other sources. Responsible for the maintenance of
consumers’ original and back-up data files and medical records in the group homes
according to policy and procedures. Maintain inventory and warehouse ordering of
supplies for 22 community group homes. Prepare memos, correspondence, forms and
other documents regarding all consumers and Central Care employees. Sort financial
statements and reports for all consumers and group homes. Store keeper and stock
inventory for all houses. Maintain reports of insurance, leases, fire inspections, and
maintenance requests. Mail, incoming and outgoing, fax and email correspondence.
Central State Hospital, Milledgeville, GA 2000 – 2006
Health Service Technician/CNA
Performed assigned direct care activities, basic nursing procedures and training for
child and adolescent clients in an inpatient hospital unit. Assisted clients in learning
daily living skills, participated in social activities and behavior improvements.
Provided training and/or direction to clients in a variety of areas depending on the
individual/ clients’ needs. Observed and documented client behavior. Attended
required meeting and educational training programs.
Oconee Family and Directions, Milledgeville, GA 1998 – 2000
Office Assistant
Interview clients for initial visits for behavior healthcare needs, via telephone or in
person. Schedule all doctors, nurses, and nutritionist appointments; received payment
for services; compiled information from individual reports, filed, and input data entry.
Auditing clients charts. Secretary for the Children Cope with Divorce program,
between judges, attorneys and customers. Created and maintained accurate database
information for all participants. Maintain accurate accounts of the Customers.
Account patient billing for insurance claims. Mitchell McCormick program.
Auditing charts. Initiated, composed correspondence and administration transaction
as needed. Total accounts created and payments received for the monthly audits and
reports.
Central Georgia Technical College, Milledgeville, GA
Legal Assistant
Oconee Regional Medical Center, Milledgeville, GA 2003
Pharmacy Technician
CVS Pharmacy, Milledgeville, GA 2003
Pharmacy Technician
Safety Unit Coordinator | AHA CPR/FA Certified Instructor | SAFETY CARE (GA) Certified Instructor
Central Georgia Technical College, Milledgeville, GA
Business Administration
EDUCATION
TRAINING