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 DRAMATIC	
  STORY	
  CANVAS:	
  Storyboard	
  Template	
  
	
  
Holis&cally	
  Document,	
  Present,	
  and	
  Manage	
  Organiza&onal	
  Success	
  (Failure)	
  in	
  Business	
  and	
  Life	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
	
  
	
  
	
  
	
  
	
  
Before	
  
	
  
AFer	
  
	
  
Adap&ve	
  Storyboard	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaOng	
  and	
  ExecuOng	
  “Good	
  	
  Strategy”	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  
	
  
	
  
	
  
Before	
  
	
  
AFer	
  
	
  
“Good	
  Strategy”	
  Canvas	
  
Strategic	
  	
  
Problem	
  Solving	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
ExecuOon	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaOng	
  and	
  ExecuOng	
  “Good	
  	
  Strategy”	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  
	
  
	
  
	
  
Before	
  
	
  
AFer	
  
	
  
“Good	
  Strategy”	
  Canvas	
  
Strategic	
  	
  
Problem	
  Solving	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
ExecuOon	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaOng	
  and	
  ExecuOng	
  “Good	
  	
  Strategy”	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE:	
  Short/Medium/Long-­‐term	
  
(Problems:	
  Constraints/Obstacles)	
  
DIAGNOSIS:	
  HolisOc	
  Business	
  Model	
  
(Causes/Insights:	
  Ext./Int.	
  Resources)	
  
POLICY	
  
(Solu=ons:	
  Goals/Objec=ves/Strategy)	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  (DML)	
  Cycle	
  
	
  
	
  
	
  
Before	
  
	
  
AFer	
  
	
  
“Good	
  Strategy”	
  Canvas	
  
Strategic	
  	
  
Problem	
  Solving	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
ExecuOon	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaOng	
  and	
  ExecuOng	
  “Good	
  	
  Strategy”	
  
	
  
Holis&cally	
  Document,	
  Present,	
  and	
  Manage	
  Organiza&onal	
  Success	
  (Failure)	
  in	
  Business	
  and	
  Life	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE:	
  Short/Medium/Long-­‐term	
  
(Problems:	
  Constraints/Obstacles)	
  
DIAGNOSIS:	
  HolisOc	
  Business	
  Model	
  
(Causes/Insights:	
  Ext./Int.	
  Resources)	
  
POLICY	
  
(Solu=ons:	
  Goals/Objec=ves/Strategy)	
  
q C:	
  Collect	
  info	
  (on	
  business	
  model)	
  
q D:	
  Define	
  customer	
  challenge,	
  pain,	
  
unacceptable	
  trade-­‐off,	
  conflict,	
  or	
  
Minimum	
  Viable	
  Problem	
  (MVP)	
  
q M:	
  Measure	
  challenge,	
  pain,	
  	
  	
  	
  
trade-­‐off,	
  conflict,	
  or	
  problem	
  
q A:	
  Analyze,	
  qualita=vely	
  and	
  
quan=ta=vely,	
  core	
  (80/20)	
  causes	
  
or	
  simulate	
  business	
  model	
  drivers	
  
especially	
  at	
  level	
  of	
  system,	
  
environment,	
  and	
  supersystem;	
  	
  	
  	
  	
  	
  	
  
use	
  analogies,	
  if	
  necessary	
  
	
  
q G:	
  Generate	
  disrup=ve	
  ideas	
  and	
  
select	
  best	
  alterna=ve	
  
	
  	
  	
  	
  	
  (MAXIMIZE	
  VALUE	
  OR	
  HAPPINESS:	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Cost,	
  Pain,	
  and/or	
  Waste;	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Weaknesses	
  and	
  Threats	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Revenue,	
  Delight,	
  Benefit	
  
	
  	
  	
  	
  	
  	
  and/or	
  Differen&a&on;	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Strengths	
  &	
  Opportuni.)	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  (DML)	
  Cycle	
  
	
  
	
  
Before	
  
	
  
AFer	
  
	
  
“Good	
  Strategy”	
  Canvas:	
  Process	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaOng	
  and	
  ExecuOng	
  “Good	
  	
  Strategy”	
  
	
  
Holis&cally	
  Document,	
  Present,	
  and	
  Manage	
  Organiza&onal	
  Success	
  (Failure)	
  in	
  Business	
  and	
  Life	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE:	
  Short/Medium/Long-­‐term	
  
(Problems:	
  Constraints/Obstacles)	
  
DIAGNOSIS:	
  HolisOc	
  Business	
  Model	
  
(Causes/Insights:	
  Ext./Int.	
  Resources)	
  
POLICY	
  
(Solu=ons:	
  Goals/Objec=ves/Strategy)	
  
q C:	
  Collect	
  info	
  (on	
  business	
  model)	
  
q D:	
  Define	
  customer	
  challenge,	
  pain,	
  
unacceptable	
  trade-­‐off,	
  conflict,	
  or	
  
Minimum	
  Viable	
  Problem	
  (MVP)	
  
q M:	
  Measure	
  challenge,	
  pain,	
  	
  	
  	
  
trade-­‐off,	
  conflict,	
  or	
  problem	
  
q A:	
  Analyze,	
  qualita=vely	
  and	
  
quan=ta=vely,	
  core	
  (80/20)	
  causes	
  
or	
  simulate	
  business	
  model	
  drivers	
  
especially	
  at	
  level	
  of	
  system,	
  
environment,	
  and	
  supersystem;	
  	
  	
  	
  	
  	
  	
  
use	
  analogies,	
  if	
  necessary	
  
	
  
	
  
q G:	
  Generate	
  disrup=ve	
  ideas	
  and	
  
select	
  best	
  alterna=ve	
  
	
  	
  	
  	
  	
  (MAXIMIZE	
  VALUE	
  OR	
  HAPPINESS:	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Cost,	
  Pain,	
  and/or	
  Waste;	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Weaknesses	
  and	
  Threats	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Revenue,	
  Delight,	
  Benefit	
  
	
  	
  	
  	
  	
  	
  and/or	
  Differen&a&on;	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Strengths	
  &	
  Opportuni.)	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  (DML)	
  Cycle	
  
q  E:	
  Eliminate	
  –	
  	
  
q  R:	
  Reduce	
  –	
  	
  
q  I:	
  Increase	
  –	
  	
  
q  C:	
  Create	
  –	
  	
  
Before	
  
	
  
AFer	
  
	
  
“Good	
  Strategy”	
  Canvas:	
  Process	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaOng	
  and	
  ExecuOng	
  “Good	
  	
  Strategy”	
  
	
  
Holis&cally	
  Document,	
  Present,	
  and	
  Manage	
  Organiza&onal	
  Success	
  (Failure)	
  in	
  Business	
  and	
  Life	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE:	
  Short/Medium/Long-­‐term	
  
(Problems:	
  Constraints/Obstacles)	
  
DIAGNOSIS:	
  HolisOc	
  Business	
  Model	
  
(Causes/Insights:	
  Ext./Int.	
  Resources)	
  
POLICY	
  
(Solu=ons:	
  Goals/Objec=ves/Strategy)	
  
q C:	
  Collect	
  info	
  (on	
  business	
  model)	
  
q D:	
  Define	
  customer	
  challenge,	
  pain,	
  
unacceptable	
  trade-­‐off,	
  conflict,	
  or	
  
Minimum	
  Viable	
  Problem	
  (MVP)	
  
	
  
q M:	
  Measure	
  challenge,	
  pain,	
  	
  	
  	
  
trade-­‐off,	
  conflict,	
  or	
  problem	
  
q A:	
  Analyze,	
  qualita=vely	
  and	
  
quan=ta=vely,	
  core	
  (80/20)	
  causes	
  
or	
  simulate	
  business	
  model	
  drivers	
  
especially	
  at	
  level	
  of	
  system,	
  
environment,	
  and	
  supersystem;	
  	
  	
  	
  	
  	
  	
  
use	
  analogies,	
  if	
  necessary	
  
	
  
	
  
q G:	
  Generate	
  disrup=ve	
  ideas	
  and	
  
select	
  best	
  alterna=ve	
  
	
  	
  	
  	
  	
  (MAXIMIZE	
  VALUE	
  OR	
  HAPPINESS:	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Cost,	
  Pain,	
  and/or	
  Waste;	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Weaknesses	
  and	
  Threats	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Revenue,	
  Delight,	
  Benefit	
  
	
  	
  	
  	
  	
  	
  and/or	
  Differen&a&on;	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Strengths	
  &	
  Opportuni.)	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  (DML)	
  Cycle	
  
q  E:	
  Eliminate	
  –	
  Waste	
  (Defects)	
  
q  R:	
  Reduce	
  –	
  Cost	
  (Pain)	
  
q  I:	
  Increase	
  –	
  Revenue	
  (Delight)	
  
q  C:	
  Create	
  –	
  Differen=a=on	
  (Awesome	
  Customer	
  Experience)	
  
Before	
  
	
  
AFer	
  
	
  
“Good	
  Strategy”	
  Canvas:	
  9	
  Steps	
  of	
  Problem-­‐Based	
  Strategy	
  (CDMAG-­‐ERIC)	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaOng	
  and	
  ExecuOng	
  “Good	
  	
  Strategy”	
  
	
  
Holis&cally	
  Document,	
  Present,	
  and	
  Manage	
  Organiza&onal	
  Success	
  (Failure)	
  in	
  Business	
  and	
  Life	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE:	
  Short/Medium/Long-­‐term	
  
(Problems:	
  Constraints/Obstacles)	
  
DIAGNOSIS:	
  HolisOc	
  Business	
  Model	
  
(Causes/Insights:	
  Ext./Int.	
  Resources)	
  
POLICY	
  
(Solu=ons:	
  Goals/Objec=ves/Strategy)	
  
q C:	
  Collect	
  info	
  (on	
  business	
  model)	
  
q D:	
  Define	
  customer	
  challenge,	
  pain,	
  
unacceptable	
  trade-­‐off,	
  conflict,	
  or	
  
Minimum	
  Viable	
  Problem	
  (MVP)	
  
	
  
q M:	
  Measure	
  challenge,	
  pain,	
  	
  	
  	
  
trade-­‐off,	
  conflict,	
  or	
  problem	
  
q A:	
  Analyze,	
  qualita=vely	
  and	
  
quan=ta=vely,	
  core	
  (80/20)	
  causes	
  
or	
  simulate	
  business	
  model	
  drivers	
  
especially	
  at	
  level	
  of	
  system,	
  
environment,	
  and	
  supersystem;	
  	
  	
  	
  	
  	
  	
  
use	
  analogies,	
  if	
  necessary	
  
	
  
	
  
q G:	
  Generate	
  disrup=ve	
  ideas	
  and	
  
select	
  best	
  alterna=ve	
  
	
  	
  	
  	
  	
  (MAXIMIZE	
  VALUE	
  OR	
  HAPPINESS:	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Cost,	
  Pain,	
  and/or	
  Waste;	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Weaknesses	
  and	
  Threats	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Revenue,	
  Delight,	
  Benefit	
  
	
  	
  	
  	
  	
  	
  and/or	
  Differen&a&on;	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Strengths	
  &	
  Opportuni.)	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  (DML)	
  Cycle	
  
q  E:	
  Eliminate	
  –	
  Waste	
  (Defects)	
  
q  R:	
  Reduce	
  –	
  Cost	
  (Pain),	
  e.g.,	
  size/cost;	
  complexity;	
  inaccessibility	
  (inconvenience);	
  &me	
  (delay)	
  	
  
q  I:	
  Increase	
  –	
  Revenue	
  (Delight),	
  e.g.,	
  func&onality/performance;	
  quality;	
  status	
  (brand);	
  customiza&on/interac&on	
  
q  C:	
  Create	
  –	
  Differen=a=on	
  (Awesome	
  Customer	
  Experience)	
  
Before	
  
	
  
AFer	
  
	
  
“Good	
  Strategy”	
  Canvas:	
  9	
  Steps	
  of	
  Problem-­‐Based	
  Strategy	
  (CDMAG-­‐ERIC)	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
InvenOon	
  of	
  the	
  DramaOc	
  Story	
  Canvas	
  was	
  Inspired	
  by	
  
Pablo	
  Picasso’s	
  AdapOve	
  Approach	
  to	
  Art	
  
Especially	
  in	
  His	
  “AdapOve	
  (Morphological)”	
  PainOng	
  of	
  a	
  Chicken	
  
	
  
THE	
  MOST	
  ADAPTIVE	
  TOOL	
  IN	
  BUSINESS	
  
The	
  DramaOc	
  Story	
  Canvas	
  
Is	
  
An	
  ExcepOonally	
  VersaOle	
  Tool	
  
Because	
  of	
  
Its	
  Universal	
  Story	
  Structure	
  	
  
In	
  
Time	
  and	
  Space	
  
THE	
  MOST	
  ADAPTIVE	
  TOOL	
  IN	
  BUSINESS	
  
Example	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  Apple	
  (1998):	
  How	
  Steve	
  Jobs	
  Saved	
  Apple	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
Value	
  Engine	
  (Undesirable	
  Impacts)	
  
q Serious	
  decline	
  in	
  market	
  share,	
  
ROI,	
  revenue,	
  and	
  share	
  price	
  
	
  
q High	
  nega=ve	
  cash	
  flow	
  
	
  
	
  
q Compe==ve	
  disadvantage	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
(in	
  Red	
  Ocean	
  industry	
  of	
  personal	
  
computers)	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  Cycle	
  
	
  
	
  
	
  
	
  
Before	
  
	
  
AFer	
  
	
  
Apple’s	
  “Good	
  Strategy”	
  Canvas	
  (1998)	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
“Put	
  a	
  dent	
  in	
  the	
  universe”	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  Apple	
  (1998):	
  How	
  Steve	
  Jobs	
  Saved	
  Apple	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
Value	
  Engine	
  (Undesirable	
  Impacts)	
  
q Serious	
  decline	
  in	
  market	
  share,	
  
ROI,	
  revenue,	
  and	
  share	
  price	
  
	
  
q High	
  nega=ve	
  cash	
  flow	
  
	
  
	
  
q Compe==ve	
  disadvantage	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
(in	
  Red	
  Ocean	
  industry	
  of	
  personal	
  
computers)	
  
q Customers	
  have	
  difficul=es	
  in	
  
differen=a=ng	
  Apple’s	
  products	
  
q Complicated	
  product	
  lineup	
  
q Too	
  many	
  (na=onal)	
  retailers:	
  too	
  
many	
  models.	
  price	
  points,	
  and	
  
markup	
  are	
  required	
  to	
  sa=sfy	
  
various	
  retailers	
  
q Highly	
  priced	
  products	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  Cycle	
  
	
  
	
  
	
  
Before	
  
	
  
AFer	
  
	
  
Apple’s	
  “Good	
  Strategy”	
  Canvas	
  (1998)	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
“Put	
  a	
  dent	
  in	
  the	
  universe”	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  Apple	
  (1998):	
  How	
  Steve	
  Jobs	
  Saved	
  Apple	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
Value	
  Engine	
  (Undesirable	
  Impacts)	
  
q Serious	
  decline	
  in	
  market	
  share,	
  
ROI,	
  revenue,	
  and	
  share	
  price	
  
	
  
q High	
  nega=ve	
  cash	
  flow	
  
	
  
	
  
q Compe==ve	
  disadvantage	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
(in	
  Red	
  Ocean	
  industry	
  of	
  personal	
  
computers)	
  
q Customers	
  have	
  difficul=es	
  in	
  
differen=a=ng	
  Apple’s	
  products	
  
q Complicated	
  product	
  lineup	
  
q Too	
  many	
  (na=onal)	
  retailers:	
  too	
  
many	
  models.	
  price	
  points,	
  and	
  
markup	
  are	
  required	
  to	
  sa=sfy	
  
various	
  retailers	
  
q Highly	
  priced	
  products	
  
q Simplify	
  product	
  line	
  
q Shrink	
  Apple	
  to	
  a	
  scale	
  and	
  scope	
  
suitable	
  to	
  its	
  reality	
  of	
  being	
  a	
  
niche	
  producer	
  in	
  highly	
  compe=-­‐
=ve	
  market	
  of	
  personal	
  computers	
  
q Sell	
  products	
  through	
  few	
  retailers	
  
q Borrow	
  US$150	
  Mio.	
  for	
  investment	
  
q “Wait	
  for	
  the	
  next	
  big	
  thing	
  (wave)”	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  Cycle	
  
	
  
	
  
	
  
	
  
Before	
  
	
  
AFer	
  
	
  
Apple’s	
  “Good	
  Strategy”	
  Canvas	
  (1998)	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
“Put	
  a	
  dent	
  in	
  the	
  universe”	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  Apple	
  (1998):	
  How	
  Steve	
  Jobs	
  Saved	
  Apple	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
Value	
  Engine	
  (Undesirable	
  Impacts)	
  
q Serious	
  decline	
  in	
  market	
  share,	
  
ROI,	
  revenue,	
  and	
  share	
  price	
  
	
  
q High	
  nega=ve	
  cash	
  flow	
  
	
  
	
  
q Compe==ve	
  disadvantage	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
(in	
  Red	
  Ocean	
  industry	
  of	
  personal	
  
computers)	
  
q Customers	
  have	
  difficul=es	
  in	
  
differen=a=ng	
  Apple’s	
  products	
  
q Complicated	
  product	
  lineup	
  
q Too	
  many	
  (na=onal)	
  retailers:	
  too	
  
many	
  models.	
  price	
  points,	
  and	
  
markup	
  are	
  required	
  to	
  sa=sfy	
  
various	
  retailers	
  
q Highly	
  priced	
  products	
  
q Simplify	
  product	
  line	
  
q Shrink	
  Apple	
  to	
  a	
  scale	
  and	
  scope	
  
suitable	
  to	
  its	
  reality	
  of	
  being	
  a	
  
niche	
  producer	
  in	
  highly	
  compe=-­‐
=ve	
  market	
  of	
  personal	
  computers	
  
q Sell	
  products	
  through	
  few	
  retailers	
  
q Borrow	
  US$150	
  Mio.	
  for	
  investment	
  
q “Wait	
  for	
  the	
  next	
  big	
  thing	
  (wave)”	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  Cycle	
  
q  E:	
  Eliminate	
  –	
  Waste	
  (Defects);	
  Distributors;	
  Development	
  of	
  new	
  opera=ng	
  systems;	
  Printers	
  and	
  peripherals	
  
q  R:	
  Reduce	
  –	
  Cost	
  (Pain);	
  No.	
  of	
  models	
  of	
  desktops	
  and	
  handheld	
  devices;	
  Retailers;	
  Manufacturing;	
  Inventory	
  
q  I:	
  Increase	
  –	
  Revenue	
  (Delight);	
  ROI;	
  Partnership	
  with	
  Microsog;	
  Outsourcing	
  (Manufacturing)	
  
q  C:	
  Create	
  –	
  Differen=a=on	
  (Awesome	
  Customer	
  Experience);	
  Online	
  Store;	
  Digital	
  Hub	
  (Ecosystem/Value	
  Network)	
  
Before	
  
	
  
AFer	
  
	
  
Apple’s	
  “Good	
  Strategy”	
  Canvas	
  (1998)	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
“Put	
  a	
  dent	
  in	
  the	
  universe”	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  Apple	
  (1998):	
  How	
  Steve	
  Jobs	
  Saved	
  Apple	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hAp://businessmodels.ning.com	
  &	
  hAp://twiAer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluOon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE:	
  Short/Medium/Long-­‐term	
  
(Problems:	
  Constraints/Obstacles)	
  
DIAGNOSIS:	
  HolisOc	
  Business	
  Model	
  
(Causes/Insights:	
  Ext./Int.	
  Resources)	
  
POLICY	
  
(Solu=ons:	
  Goals/Objec=ves/Strategy)	
  
Value	
  Engine	
  (Undesirable	
  Impacts)	
  
q Serious	
  decline	
  in	
  market	
  share,	
  
ROI,	
  revenue,	
  and	
  share	
  price	
  
	
  
q High	
  nega=ve	
  cash	
  flow	
  
	
  
	
  
q Compe==ve	
  disadvantage	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
(in	
  Red	
  Ocean	
  industry	
  of	
  personal	
  
computers)	
  
q Customers	
  have	
  difficul=es	
  in	
  
differen=a=ng	
  Apple’s	
  products	
  
q Complicated	
  product	
  lineup	
  
q Too	
  many	
  (na=onal)	
  retailers:	
  too	
  
many	
  models.	
  price	
  points,	
  and	
  
markup	
  are	
  required	
  to	
  sa=sfy	
  
various	
  retailers	
  
q Highly	
  priced	
  products	
  
q Simplify	
  product	
  line	
  
q Shrink	
  Apple	
  to	
  a	
  scale	
  and	
  scope	
  
suitable	
  to	
  its	
  reality	
  of	
  being	
  a	
  
niche	
  producer	
  in	
  highly	
  compe=-­‐
=ve	
  market	
  of	
  personal	
  computers	
  
q Sell	
  products	
  through	
  few	
  retailers	
  
q Borrow	
  US$150	
  Mio.	
  for	
  investment	
  
q “Wait	
  for	
  the	
  next	
  big	
  thing	
  (wave)”	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  Tac=cs/Coherent	
  Ac=ons:	
  Do-­‐Measure-­‐Learn	
  Cycle	
  
q  E:	
  Eliminate	
  –	
  Waste	
  (Defects);	
  Distributors;	
  Development	
  of	
  new	
  opera=ng	
  systems;	
  Printers	
  and	
  peripherals	
  
q  R:	
  Reduce	
  –	
  Cost	
  (Pain);	
  No.	
  of	
  models	
  of	
  desktops	
  and	
  handheld	
  devices;	
  Retailers;	
  Manufacturing;	
  Inventory	
  
q  I:	
  Increase	
  –	
  Revenue	
  (Delight);	
  ROI;	
  Partnership	
  with	
  Microsog;	
  Outsourcing	
  (Manufacturing)	
  
q  C:	
  Create	
  –	
  Differen=a=on	
  (Awesome	
  Customer	
  Experience);	
  Online	
  Store;	
  Digital	
  Hub	
  (Ecosystem/Value	
  Network)	
  
Before	
  
	
  
AFer	
  
	
  
Apple’s	
  “Good	
  Strategy”	
  Canvas	
  (1998)	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuOon	
  
“Put	
  a	
  dent	
  in	
  the	
  universe”	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/Execu=on)	
  
Problem-­‐Based	
  Entrepreneurship	
  
Entrepreneurs	
  Should	
  be	
  Trained	
  
Just	
  Like	
  Medical	
  Doctors.	
  
	
  
Entrepreneurs	
  Should	
  PracOce	
  as	
  well	
  as	
  Master	
  
Problem-­‐Based	
  Strategy	
  and	
  Learning.	
  

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DRAMATIC STORY CANVAS FOR APPLE: How Steve Jobs Saved Apple

  • 1.  DRAMATIC  STORY  CANVAS:  Storyboard  Template     Holis&cally  Document,  Present,  and  Manage  Organiza&onal  Success  (Failure)  in  Business  and  Life     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model             Before     AFer     Adap&ve  Storyboard   Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 2.  DRAMATIC  STORY  CANVAS  for  FormulaOng  and  ExecuOng  “Good    Strategy”     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     ACTION  PLAN  (TO  DO)         Before     AFer     “Good  Strategy”  Canvas   Strategic     Problem  Solving   Targets  (Metrics)         ExecuOon   Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 3.  DRAMATIC  STORY  CANVAS  for  FormulaOng  and  ExecuOng  “Good    Strategy”     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     ACTION  PLAN  (TO  DO)         Before     AFer     “Good  Strategy”  Canvas   Strategic     Problem  Solving   Targets  (Metrics)         ExecuOon   Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 4.  DRAMATIC  STORY  CANVAS  for  FormulaOng  and  ExecuOng  “Good    Strategy”     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE:  Short/Medium/Long-­‐term   (Problems:  Constraints/Obstacles)   DIAGNOSIS:  HolisOc  Business  Model   (Causes/Insights:  Ext./Int.  Resources)   POLICY   (Solu=ons:  Goals/Objec=ves/Strategy)   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  (DML)  Cycle         Before     AFer     “Good  Strategy”  Canvas   Strategic     Problem  Solving   Targets  (Metrics)         ExecuOon   Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 5.  DRAMATIC  STORY  CANVAS  for  FormulaOng  and  ExecuOng  “Good    Strategy”     Holis&cally  Document,  Present,  and  Manage  Organiza&onal  Success  (Failure)  in  Business  and  Life     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE:  Short/Medium/Long-­‐term   (Problems:  Constraints/Obstacles)   DIAGNOSIS:  HolisOc  Business  Model   (Causes/Insights:  Ext./Int.  Resources)   POLICY   (Solu=ons:  Goals/Objec=ves/Strategy)   q C:  Collect  info  (on  business  model)   q D:  Define  customer  challenge,  pain,   unacceptable  trade-­‐off,  conflict,  or   Minimum  Viable  Problem  (MVP)   q M:  Measure  challenge,  pain,         trade-­‐off,  conflict,  or  problem   q A:  Analyze,  qualita=vely  and   quan=ta=vely,  core  (80/20)  causes   or  simulate  business  model  drivers   especially  at  level  of  system,   environment,  and  supersystem;               use  analogies,  if  necessary     q G:  Generate  disrup=ve  ideas  and   select  best  alterna=ve            (MAXIMIZE  VALUE  OR  HAPPINESS:              Minimize  Cost,  Pain,  and/or  Waste;              Minimize  Weaknesses  and  Threats              Maximize  Revenue,  Delight,  Benefit              and/or  Differen&a&on;              Maximize  Strengths  &  Opportuni.)   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  (DML)  Cycle       Before     AFer     “Good  Strategy”  Canvas:  Process   Strategic     Problem  Solving   ExecuOon   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 6.  DRAMATIC  STORY  CANVAS  for  FormulaOng  and  ExecuOng  “Good    Strategy”     Holis&cally  Document,  Present,  and  Manage  Organiza&onal  Success  (Failure)  in  Business  and  Life     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE:  Short/Medium/Long-­‐term   (Problems:  Constraints/Obstacles)   DIAGNOSIS:  HolisOc  Business  Model   (Causes/Insights:  Ext./Int.  Resources)   POLICY   (Solu=ons:  Goals/Objec=ves/Strategy)   q C:  Collect  info  (on  business  model)   q D:  Define  customer  challenge,  pain,   unacceptable  trade-­‐off,  conflict,  or   Minimum  Viable  Problem  (MVP)   q M:  Measure  challenge,  pain,         trade-­‐off,  conflict,  or  problem   q A:  Analyze,  qualita=vely  and   quan=ta=vely,  core  (80/20)  causes   or  simulate  business  model  drivers   especially  at  level  of  system,   environment,  and  supersystem;               use  analogies,  if  necessary       q G:  Generate  disrup=ve  ideas  and   select  best  alterna=ve            (MAXIMIZE  VALUE  OR  HAPPINESS:              Minimize  Cost,  Pain,  and/or  Waste;              Minimize  Weaknesses  and  Threats              Maximize  Revenue,  Delight,  Benefit              and/or  Differen&a&on;              Maximize  Strengths  &  Opportuni.)   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  (DML)  Cycle   q  E:  Eliminate  –     q  R:  Reduce  –     q  I:  Increase  –     q  C:  Create  –     Before     AFer     “Good  Strategy”  Canvas:  Process   Strategic     Problem  Solving   ExecuOon   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 7.  DRAMATIC  STORY  CANVAS  for  FormulaOng  and  ExecuOng  “Good    Strategy”     Holis&cally  Document,  Present,  and  Manage  Organiza&onal  Success  (Failure)  in  Business  and  Life     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE:  Short/Medium/Long-­‐term   (Problems:  Constraints/Obstacles)   DIAGNOSIS:  HolisOc  Business  Model   (Causes/Insights:  Ext./Int.  Resources)   POLICY   (Solu=ons:  Goals/Objec=ves/Strategy)   q C:  Collect  info  (on  business  model)   q D:  Define  customer  challenge,  pain,   unacceptable  trade-­‐off,  conflict,  or   Minimum  Viable  Problem  (MVP)     q M:  Measure  challenge,  pain,         trade-­‐off,  conflict,  or  problem   q A:  Analyze,  qualita=vely  and   quan=ta=vely,  core  (80/20)  causes   or  simulate  business  model  drivers   especially  at  level  of  system,   environment,  and  supersystem;               use  analogies,  if  necessary       q G:  Generate  disrup=ve  ideas  and   select  best  alterna=ve            (MAXIMIZE  VALUE  OR  HAPPINESS:              Minimize  Cost,  Pain,  and/or  Waste;              Minimize  Weaknesses  and  Threats              Maximize  Revenue,  Delight,  Benefit              and/or  Differen&a&on;              Maximize  Strengths  &  Opportuni.)   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  (DML)  Cycle   q  E:  Eliminate  –  Waste  (Defects)   q  R:  Reduce  –  Cost  (Pain)   q  I:  Increase  –  Revenue  (Delight)   q  C:  Create  –  Differen=a=on  (Awesome  Customer  Experience)   Before     AFer     “Good  Strategy”  Canvas:  9  Steps  of  Problem-­‐Based  Strategy  (CDMAG-­‐ERIC)   Strategic     Problem  Solving   ExecuOon   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 8.  DRAMATIC  STORY  CANVAS  for  FormulaOng  and  ExecuOng  “Good    Strategy”     Holis&cally  Document,  Present,  and  Manage  Organiza&onal  Success  (Failure)  in  Business  and  Life     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE:  Short/Medium/Long-­‐term   (Problems:  Constraints/Obstacles)   DIAGNOSIS:  HolisOc  Business  Model   (Causes/Insights:  Ext./Int.  Resources)   POLICY   (Solu=ons:  Goals/Objec=ves/Strategy)   q C:  Collect  info  (on  business  model)   q D:  Define  customer  challenge,  pain,   unacceptable  trade-­‐off,  conflict,  or   Minimum  Viable  Problem  (MVP)     q M:  Measure  challenge,  pain,         trade-­‐off,  conflict,  or  problem   q A:  Analyze,  qualita=vely  and   quan=ta=vely,  core  (80/20)  causes   or  simulate  business  model  drivers   especially  at  level  of  system,   environment,  and  supersystem;               use  analogies,  if  necessary       q G:  Generate  disrup=ve  ideas  and   select  best  alterna=ve            (MAXIMIZE  VALUE  OR  HAPPINESS:              Minimize  Cost,  Pain,  and/or  Waste;              Minimize  Weaknesses  and  Threats              Maximize  Revenue,  Delight,  Benefit              and/or  Differen&a&on;              Maximize  Strengths  &  Opportuni.)   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  (DML)  Cycle   q  E:  Eliminate  –  Waste  (Defects)   q  R:  Reduce  –  Cost  (Pain),  e.g.,  size/cost;  complexity;  inaccessibility  (inconvenience);  &me  (delay)     q  I:  Increase  –  Revenue  (Delight),  e.g.,  func&onality/performance;  quality;  status  (brand);  customiza&on/interac&on   q  C:  Create  –  Differen=a=on  (Awesome  Customer  Experience)   Before     AFer     “Good  Strategy”  Canvas:  9  Steps  of  Problem-­‐Based  Strategy  (CDMAG-­‐ERIC)   Strategic     Problem  Solving   ExecuOon   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 9. InvenOon  of  the  DramaOc  Story  Canvas  was  Inspired  by   Pablo  Picasso’s  AdapOve  Approach  to  Art   Especially  in  His  “AdapOve  (Morphological)”  PainOng  of  a  Chicken     THE  MOST  ADAPTIVE  TOOL  IN  BUSINESS  
  • 10. The  DramaOc  Story  Canvas   Is   An  ExcepOonally  VersaOle  Tool   Because  of   Its  Universal  Story  Structure     In   Time  and  Space   THE  MOST  ADAPTIVE  TOOL  IN  BUSINESS  
  • 12.  DRAMATIC  STORY  CANVAS  for  Apple  (1998):  How  Steve  Jobs  Saved  Apple     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     Value  Engine  (Undesirable  Impacts)   q Serious  decline  in  market  share,   ROI,  revenue,  and  share  price     q High  nega=ve  cash  flow       q Compe==ve  disadvantage                               (in  Red  Ocean  industry  of  personal   computers)   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  Cycle           Before     AFer     Apple’s  “Good  Strategy”  Canvas  (1998)   Strategic     Problem  Solving   ExecuOon   “Put  a  dent  in  the  universe”   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 13.  DRAMATIC  STORY  CANVAS  for  Apple  (1998):  How  Steve  Jobs  Saved  Apple     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     Value  Engine  (Undesirable  Impacts)   q Serious  decline  in  market  share,   ROI,  revenue,  and  share  price     q High  nega=ve  cash  flow       q Compe==ve  disadvantage                               (in  Red  Ocean  industry  of  personal   computers)   q Customers  have  difficul=es  in   differen=a=ng  Apple’s  products   q Complicated  product  lineup   q Too  many  (na=onal)  retailers:  too   many  models.  price  points,  and   markup  are  required  to  sa=sfy   various  retailers   q Highly  priced  products   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  Cycle         Before     AFer     Apple’s  “Good  Strategy”  Canvas  (1998)   Strategic     Problem  Solving   ExecuOon   “Put  a  dent  in  the  universe”   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 14.  DRAMATIC  STORY  CANVAS  for  Apple  (1998):  How  Steve  Jobs  Saved  Apple     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     Value  Engine  (Undesirable  Impacts)   q Serious  decline  in  market  share,   ROI,  revenue,  and  share  price     q High  nega=ve  cash  flow       q Compe==ve  disadvantage                               (in  Red  Ocean  industry  of  personal   computers)   q Customers  have  difficul=es  in   differen=a=ng  Apple’s  products   q Complicated  product  lineup   q Too  many  (na=onal)  retailers:  too   many  models.  price  points,  and   markup  are  required  to  sa=sfy   various  retailers   q Highly  priced  products   q Simplify  product  line   q Shrink  Apple  to  a  scale  and  scope   suitable  to  its  reality  of  being  a   niche  producer  in  highly  compe=-­‐ =ve  market  of  personal  computers   q Sell  products  through  few  retailers   q Borrow  US$150  Mio.  for  investment   q “Wait  for  the  next  big  thing  (wave)”   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  Cycle           Before     AFer     Apple’s  “Good  Strategy”  Canvas  (1998)   Strategic     Problem  Solving   ExecuOon   “Put  a  dent  in  the  universe”   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 15.  DRAMATIC  STORY  CANVAS  for  Apple  (1998):  How  Steve  Jobs  Saved  Apple     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     Value  Engine  (Undesirable  Impacts)   q Serious  decline  in  market  share,   ROI,  revenue,  and  share  price     q High  nega=ve  cash  flow       q Compe==ve  disadvantage                               (in  Red  Ocean  industry  of  personal   computers)   q Customers  have  difficul=es  in   differen=a=ng  Apple’s  products   q Complicated  product  lineup   q Too  many  (na=onal)  retailers:  too   many  models.  price  points,  and   markup  are  required  to  sa=sfy   various  retailers   q Highly  priced  products   q Simplify  product  line   q Shrink  Apple  to  a  scale  and  scope   suitable  to  its  reality  of  being  a   niche  producer  in  highly  compe=-­‐ =ve  market  of  personal  computers   q Sell  products  through  few  retailers   q Borrow  US$150  Mio.  for  investment   q “Wait  for  the  next  big  thing  (wave)”   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  Cycle   q  E:  Eliminate  –  Waste  (Defects);  Distributors;  Development  of  new  opera=ng  systems;  Printers  and  peripherals   q  R:  Reduce  –  Cost  (Pain);  No.  of  models  of  desktops  and  handheld  devices;  Retailers;  Manufacturing;  Inventory   q  I:  Increase  –  Revenue  (Delight);  ROI;  Partnership  with  Microsog;  Outsourcing  (Manufacturing)   q  C:  Create  –  Differen=a=on  (Awesome  Customer  Experience);  Online  Store;  Digital  Hub  (Ecosystem/Value  Network)   Before     AFer     Apple’s  “Good  Strategy”  Canvas  (1998)   Strategic     Problem  Solving   ExecuOon   “Put  a  dent  in  the  universe”   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 16.  DRAMATIC  STORY  CANVAS  for  Apple  (1998):  How  Steve  Jobs  Saved  Apple     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hAp://businessmodels.ning.com  &  hAp://twiAer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluOon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE:  Short/Medium/Long-­‐term   (Problems:  Constraints/Obstacles)   DIAGNOSIS:  HolisOc  Business  Model   (Causes/Insights:  Ext./Int.  Resources)   POLICY   (Solu=ons:  Goals/Objec=ves/Strategy)   Value  Engine  (Undesirable  Impacts)   q Serious  decline  in  market  share,   ROI,  revenue,  and  share  price     q High  nega=ve  cash  flow       q Compe==ve  disadvantage                               (in  Red  Ocean  industry  of  personal   computers)   q Customers  have  difficul=es  in   differen=a=ng  Apple’s  products   q Complicated  product  lineup   q Too  many  (na=onal)  retailers:  too   many  models.  price  points,  and   markup  are  required  to  sa=sfy   various  retailers   q Highly  priced  products   q Simplify  product  line   q Shrink  Apple  to  a  scale  and  scope   suitable  to  its  reality  of  being  a   niche  producer  in  highly  compe=-­‐ =ve  market  of  personal  computers   q Sell  products  through  few  retailers   q Borrow  US$150  Mio.  for  investment   q “Wait  for  the  next  big  thing  (wave)”   ACTION  PLAN  (TO  DO)  -­‐  Core  Tac=cs/Coherent  Ac=ons:  Do-­‐Measure-­‐Learn  Cycle   q  E:  Eliminate  –  Waste  (Defects);  Distributors;  Development  of  new  opera=ng  systems;  Printers  and  peripherals   q  R:  Reduce  –  Cost  (Pain);  No.  of  models  of  desktops  and  handheld  devices;  Retailers;  Manufacturing;  Inventory   q  I:  Increase  –  Revenue  (Delight);  ROI;  Partnership  with  Microsog;  Outsourcing  (Manufacturing)   q  C:  Create  –  Differen=a=on  (Awesome  Customer  Experience);  Online  Store;  Digital  Hub  (Ecosystem/Value  Network)   Before     AFer     Apple’s  “Good  Strategy”  Canvas  (1998)   Strategic     Problem  Solving   ExecuOon   “Put  a  dent  in  the  universe”   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/Execu=on)  
  • 17. Problem-­‐Based  Entrepreneurship   Entrepreneurs  Should  be  Trained   Just  Like  Medical  Doctors.     Entrepreneurs  Should  PracOce  as  well  as  Master   Problem-­‐Based  Strategy  and  Learning.