Quality. Models & Meta-Models. The 7Loci as one of my 2018-2019 lectures at the University of Bergamo. It's stimulus material, posted to improve communication with current students. It's not interesting for the academia.
3. ITforTourismServices,UniBg2018-2019ITforTourismServices,UniBg2018-2019
What Are We Talking About Today?
Quality,7Loci.Lecture09,November13,2018
1. Measuring Quality?
2. Standards
3. Models
4. Rhetoric, Journals & Loci
5. The 7Loci Meta-Model
6. A Meta-Model For Websites
7. And For DMO Websites…?
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imagecredittoinfinityimmigration.com,BC,Canada
4. ITforTourismServices,UniBg2018-2019ITforTourismServices,UniBg2018-2019
“Measuring Quality? Are You Joking?”
Quality,7Loci.Lecture09,November13,2018
Qualityhasnothing todowithmeasure...
Areyousure?
Thinkofdifferent electricplugsindifferentcountries,ofelectrictension
(voltage),oroctanesingasoline,or...ofthehttp,thehtml.
International standardsarestandards developed byinternational standards
organizations. International standardsareavailableforconsiderationanduse,
worldwide.
Themostprominentorganisationisthe InternationalOrganizationfor
Standardization,orISO.
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6. ITforTourismServices,UniBg2018-2019ITforTourismServices,UniBg2018-2019
De Iure vs. De Facto Standards
Quality,7Loci.Lecture09,November13,2018
Sometechnology standardsthatareparticularlyrelevant forourlectures –like
thehtml,WAP,orBluetooth–areofficialstandards, internationally recognized.
(WAPwaseventheresultofajoint,previouslyplannedeffortamong several
companies,likeEricsson,Nokia,Microsoft,Oracle,Vodafone, andTelefónica).
Wecanconsiderthosestandardsas deiurestandards.
Sometimes,however,standardsexistdefacto,althoughnoofficialagreement
hasbeenreachedaboutthem.Thisis,forinstance,thecaseoftheportable
documentformat, orpdf,developedbyAdobeSystemsInc.
Another defactostandard, formultimediadistributionontheWeb,isthe Flash
platform,nowownedbyAdobe,butoriginallydevelopedbyMacromedia.
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