5. BE PRESENT• DAILY presence in the GEMBA – where value is added
• Lean Teams USA established the term GEMBA STP
Support – Teach – Promote for business result velocity
• Cannot effectively mentor growth and well-being of people without being present
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6. RESPECT FOR PEOPLE
• Servant Leaders develop empathy to develop respect
• They look to develop dignity
• Servant leaders do not check their family values at the door
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7. EQUALITY
• Employment position does not determine your value
Your contribution towards customer value does
• Servant leaders develop structures of collaboration
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8. PURPOSE
• Servant Leaders do not adlib in the GEMBA
• When Servant Leaders are present they have a purpose
To mentor, to learn, to develop, to promote, to support
• Servant Leaders ensure everyone is clear on what has to be
accomplished and that each employee knows how to contribute
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10. KNOWLEDGE SHARE
• All of our employees are Knowledge Workers
• Knowledge enables people to develop and thus contribute
• Customer value is superior when knowledge is at the application
• All knowledge share strategies are in place
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11. COLLABORATION
• Make it easier for people to do their jobs
• Idea germination environment
• A supportive and rewarding organization for everyone
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12. CHALLENGE
• Servant Leaders ask challenging questions
• When there is a clear purpose (WHY?) people can
accomplish more
• Servant Leaders are tenacious
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13. SELFLESS
• Guide people that work for them so they can progress
• Share all required knowledge and experience
• Work tirelessly towards a collaborative culture
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14. Contact Us
• Lean Teams USA Lean Consulting
• View My Profile on LinkedIn
• Lean Teams USA +1 215 353 0696
• Link to 2nd Component
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