1. RESUME
Rishikesh Suresh
Mobile: +971 50 115 3454
Email:rishikeshpsuresh@gmail.com
: rishikeshsuresh@yahoo.com
Career Profile:
An experienced automotive professional with 5 year of experience in service industry as Team Leader, Service
Advisor, Supervisor and Job Scheduler. Have excellent analytical, communication and public relation skills.
Career Objective:
I intend to provide best service with my extensive automobile experience for the organisations.
Overview:
A result oriented self-starter with sound knowledge of automobiles, flexible and effective communicator, problem
solver, with ability to focus on solutions, proactive, willing to take on challenging roles, tough assignments and
work to tight deadlines.
Career Contour:
 Al Habtoor Royal Cars LLC – (Mitsubishi), Abu Dhabi - U.A.E
Period: Feb 2014 - Till Date
Job Roles:
 Job Scheduler/Controller
Accountabilities:
 Responsible for job allocation and job flow in the workshop including job scheduling and labour
Allocation for day to day operations.
 Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.
 Ensure correct job numbers are used and that time records are correct.
 Provide oversight and check job estimates.
 Regularly report progress on each job and quickly communicate delays or concerns with the manager.
Report on manpower overruns or shortfalls.
 Act as a technical adviser on key projects and other areas of the business as requested.
 Work with the Manager to respond to client’s requests for updates on the status of their jobs and
Keep the communication channels open to ensure information is accurate
 Preparing the health check of the vehicle and estimations to solve the customer's complaint.
 Overlooking job card distribution to allocate work load equally among technicians
 Managing shop floor activities and man power distribution
 Reporting critical issues to the management on timely basis
 Monitor the maintenance works at different sections in the workshop in order to update the work done in the
job cards.
 Ensure that Work Orders are updated on the KERIDGE System to record the job carried out and vehicle
condition.
Achievements:
 Awarded as best workshop team of the year 2015.
 Targets achieved before pre-requested time period.
Rishikesh Suresh, Mobile: +971 501153454, Email: rishikeshpsuresh@gmail.com
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2. RESUME
 Asian Automobiles - Castrol Pit-stop (All Car Service Centre), Irinjalakuda, Thrissur,
Kerala - India
Period: Sept 2012 - Oct 2013
Job Roles:
 Service Supervisor
Accountabilities:
 In charge of workshop floor and front office.
 Supervising daily floor operations.
 Diagnosing & trouble shooting as per the customer complaint to achieve the quality of work.
 Preparing the health check of the vehicle and estimations to solve the customer's complaint.
 Overlooking job card distribution to allocate work load equally among technicians
 Managing shop floor activities and man power distribution
 Handling various service roles in Popular Hyundai, Popular Motor World Pvt. Ltd,
Kochi, Kerala - India
Period: June 2011 - July 2012
Job Roles:
 Service Advisor.
 Service section Co-ordinator.
 Quality assurance controller.
 Supervisor - General repairs & maintenance.
 Supervisor - Wheel alignment and balancing.
Accountabilities:
 Responsible for the monthly shop floor financial targets
 In charge Of Gold Customers in workshop floor and front office.
 Co-ordinating with Assistant Manager and Managers for daily floor operations.
 Monitor work in progress of technicians & assist them to achieve service at available talk time.
 Making recommendations for improvements and being constructive in the discussions on new ideas.
 Diagnosing & trouble shooting as per the customer complaint to achieve the quality of work.
Achievements:
 Received several appreciations from the customers in recognition to the outstanding services delivered and
made invaluable contributions to the success of Popular Hyundai in terms of improving Customer Satisfaction
Index.
 Leading a team towards being recognised as the best from the shop floor.
 Targets achieved before pre-requested time period.
Rishikesh Suresh, Mobile: +971 501153454, Email: rishikeshpsuresh@gmail.com
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3. RESUME
Academic Qualification:
Diploma in Automobile Engineering (Year 2011)
Passed with 84% aggregate from SNGPC Madukkarai, Coimbatore, and Tamil Nadu.
Software Skill Set:
Platforms: Windows XP, Windows 7, 8 & 10
Software: GDMS, KERIDGE, Auto Cad, Microsoft Office - Word, Excel & Power Point (up to 2013) & Open
Office
Personal details:
Date of Birth : 18/06/1991
Address : Paramekattil House
East Combara,
Irinjalakuda P O,
Thrissur, Kerala-India-680121
Passport No : K0384772
Nationality : Indian
Language Status : English, Hindi, Tamil & Malayalam
Marital Status : Single
Driving license : Valid UAE Light Vehicle License
Acknowledgment
I hereby declare that above furnished details are true to my knowledge and belief.
Rishikesh Suresh
Rishikesh Suresh, Mobile: +971 501153454, Email: rishikeshpsuresh@gmail.com
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