As another year quickly comes to an end, it’s a natural time for businesses to look ahead and ponder what the future holds in store. When it comes to communications and collaboration, here are some top predictions based on current trends we think will redefine the way people work together in the coming years.
√ To streamline the communication process, voice calls, texts, file sharing, video chats, and other tools will increasingly be consolidated onto centralized collaboration platforms.
√ With more employees wanting to use their own mobile devices at work, the days of the traditional desk phone are numbered.
√ Business communications systems will be able to analyze data and adapt on the fly, becoming more predictive of the needs of individuals and companies.
√ A rise in the use of unified communications solutions will allow more people than ever to work and collaborate effectively from wherever they may be.