This letter from Advance Auto Parts thanks Richard Fraley for his leadership at store 8380 that led to the store achieving a customer traction score of 155, representing the best levels in the region and company. The letter acknowledges that such an accomplishment takes effort from the entire team. It includes an enclosed certificate to display in the store to recognize this achievement. On behalf of Region 37 and Advance Auto Parts, the letter expresses gratitude for all Richard and the team do.