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Building a winning content strategy
July 2017
Global spend on content marketing
259% increase on in-house and contract budgets in 10 years
Content strategy –
what does it mean to you?
McKinsey’s content strategy is
based on being a thought leader in
the world of business – and their
content is of a very high quality.
Ultimately, they want this
to lead to more sales.
So they don’t have much of a
content strategy. Right?
Content strategy –
what does it mean to you?
Planning for the creation, publication,
and governance of useful, usable
content
The planning, development and
management of content – written
or in other media.
Using words and data to create
unambiguous content that supports
meaningful, interactive experiences
The planning aspects of managing content
throughout its lifecycle, and includes
aligning content to business goals, analysis
and modelling.
It is not the implementation side.
A plan for adding unique,
expert, and indexable
content to your site on a
regular basis
Getting the right content
to the right user at the
right time
There is no consensus
“
”
So, WTF is a content strategy?
Business goals
The right user
Useful
Usable
Meaningful
Unique
Expert
Indexable
Why are you producing content?
Who are you targeting?
What will you be producing?
The right time Where will you be publishing?
Format and resource How will you be producing content?
How could that be applied?
Why are you producing content?
Who are you targeting?
Useful
Usable
Meaningful
Unique
Expert
Indexable
To break into the US market
HR managers in Philadelphia
We’re going to produce expert content to make the lives easier for the HR
managers of Philadelphia, with a particular focus on staff development
The right time
Content will be published on our website, within targeted Facebook adverts,
guest posting on key industry website eg hramerica.com, nahrma.org
Format and resource Articles, plus data visualisation once a quarter, which we will outreach;
in-house writer plus freelance designer for graphic
My business has developed a new product for digitising the staff appraisal process
But that’s not all…
Product copy
Testimonials
Case studies
Features and benefits
From customers in the UK
How you worked with company X
User reviews Trustpilot, Revoo, Feefo etc
Links to upsell opportunities Any other products which might be relevant
My business has developed a new product for digitising the staff appraisal process
Content strategy –
what does it mean to you?
Editorial plan
A new way to look at your ‘useful’ content
Help improve the abilities
of your audience
Skills
Helping your audience
overcome a specific problem
Confidence
Providing fresh
insight into a topic
Guidance
How that can be applied
Get better at appraising by
following these 7 tips
Skills
How an appraisal calendar
template saves you time
Confidence
Digitising appraisals: the future
of staff improvement
Guidance
Provide fresh
insight into a topic
Help improve the abilities
of your audience
Help your audience
overcome a specific problem
What format? And where?
What was the client’s challenge/problem?
How did you help/overcome it?
What were the results?
Case studies
Why is it so important?
“If you sell something, you make a customer today, but if you
genuinely help someone, you create a customer for life”
Jay Baer, author of Youtility
It impacts everything
Help retain customers and drive
lifetime value through useful
and informative content
Engagement
Help turn that traffic into leads
or sales through useful content
and compelling product pages
Conversion
Drive more visits to your site
through stronger search
visibility or campaigns
Traffic acquisition
Therefore, don’t limit your metrics
Number of page views
Pages visited per session
Time spent on site
Repeat visitors
Email subscribers
Customer value
Engagement
Number of leads
Conversion rate (traffic to lead)
Conversion rate (lead to sale)
Conversion
Organic search traffic
Organic search rankings
Branded search volume
Traffic acquisition
• Make sure you nail the objectives for your content – what are you aiming to achieve? Are you looking for
increased search visibility through keyword targeting; to set your brand as an authority and a leader within your
industry; to assist with improved conversion on your site?
• Think beyond your blog or content hub area
• Depending on your needs, consider content improvements and/or additions to key landing pages and product
pages
• And you might not even begin with your own website
• And consider if you are going to disseminate your content in order to reach your target audience
• All of these elements should be at least considered before you dive into your strategy creation
• And finally…please, please, please don’t head straight into tactical production without a plan. Please.
Content strategy – start with what it means to you
THANK YOU

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Where to start when building a content strategy

  • 1. Building a winning content strategy July 2017
  • 2. Global spend on content marketing 259% increase on in-house and contract budgets in 10 years
  • 3. Content strategy – what does it mean to you?
  • 4.
  • 5.
  • 6. McKinsey’s content strategy is based on being a thought leader in the world of business – and their content is of a very high quality. Ultimately, they want this to lead to more sales.
  • 7.
  • 8.
  • 9. So they don’t have much of a content strategy. Right?
  • 10.
  • 11. Content strategy – what does it mean to you?
  • 12. Planning for the creation, publication, and governance of useful, usable content The planning, development and management of content – written or in other media. Using words and data to create unambiguous content that supports meaningful, interactive experiences The planning aspects of managing content throughout its lifecycle, and includes aligning content to business goals, analysis and modelling. It is not the implementation side. A plan for adding unique, expert, and indexable content to your site on a regular basis Getting the right content to the right user at the right time There is no consensus “ ”
  • 13. So, WTF is a content strategy? Business goals The right user Useful Usable Meaningful Unique Expert Indexable Why are you producing content? Who are you targeting? What will you be producing? The right time Where will you be publishing? Format and resource How will you be producing content?
  • 14. How could that be applied? Why are you producing content? Who are you targeting? Useful Usable Meaningful Unique Expert Indexable To break into the US market HR managers in Philadelphia We’re going to produce expert content to make the lives easier for the HR managers of Philadelphia, with a particular focus on staff development The right time Content will be published on our website, within targeted Facebook adverts, guest posting on key industry website eg hramerica.com, nahrma.org Format and resource Articles, plus data visualisation once a quarter, which we will outreach; in-house writer plus freelance designer for graphic My business has developed a new product for digitising the staff appraisal process
  • 15. But that’s not all… Product copy Testimonials Case studies Features and benefits From customers in the UK How you worked with company X User reviews Trustpilot, Revoo, Feefo etc Links to upsell opportunities Any other products which might be relevant My business has developed a new product for digitising the staff appraisal process
  • 16. Content strategy – what does it mean to you?
  • 18. A new way to look at your ‘useful’ content Help improve the abilities of your audience Skills Helping your audience overcome a specific problem Confidence Providing fresh insight into a topic Guidance
  • 19. How that can be applied Get better at appraising by following these 7 tips Skills How an appraisal calendar template saves you time Confidence Digitising appraisals: the future of staff improvement Guidance Provide fresh insight into a topic Help improve the abilities of your audience Help your audience overcome a specific problem
  • 21.
  • 22.
  • 23. What was the client’s challenge/problem? How did you help/overcome it? What were the results? Case studies
  • 24. Why is it so important?
  • 25. “If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life” Jay Baer, author of Youtility
  • 26. It impacts everything Help retain customers and drive lifetime value through useful and informative content Engagement Help turn that traffic into leads or sales through useful content and compelling product pages Conversion Drive more visits to your site through stronger search visibility or campaigns Traffic acquisition
  • 27. Therefore, don’t limit your metrics Number of page views Pages visited per session Time spent on site Repeat visitors Email subscribers Customer value Engagement Number of leads Conversion rate (traffic to lead) Conversion rate (lead to sale) Conversion Organic search traffic Organic search rankings Branded search volume Traffic acquisition
  • 28. • Make sure you nail the objectives for your content – what are you aiming to achieve? Are you looking for increased search visibility through keyword targeting; to set your brand as an authority and a leader within your industry; to assist with improved conversion on your site? • Think beyond your blog or content hub area • Depending on your needs, consider content improvements and/or additions to key landing pages and product pages • And you might not even begin with your own website • And consider if you are going to disseminate your content in order to reach your target audience • All of these elements should be at least considered before you dive into your strategy creation • And finally…please, please, please don’t head straight into tactical production without a plan. Please. Content strategy – start with what it means to you

Editor's Notes

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