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Richard Kimber (CMICS)

Richard Kimber (CMICS)
  • Sie folgen Folgen   Processing…
  • 1 SlideShare
  • 50 Follower
  • 0 Clipboards

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One fine body…

    • Huddersfield, United Kingdom, United Kingdom
  • Geschäftlich Passionate about solving problems - around customer experience and life in general. Author, speaker, lecturer.
  • Branche Apparel / Fashion
  • Webseite www.ce-coach.co.uk
  • Info Passionate about helping businesses accelerate growth through building and delivering consistently great customer experiences that deliver; *financial benefits *more loyal customers *an increased competitive advantage. I work with individual business owners and teams to build customer experience programs from scratch or review existing ones to identify those marginal gains that take customer experience to the next level. Typical areas of focus and action include; - Creating a customer strategy and vision - Defining values and behaviours that serve both the business and the customer - Mapping the customer journey - Identifying areas of pain or pleasure in the customer journey - Settin...
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Follower (50)
  • Clive Hornsby ★ Digital Transformation Champion
  • Ali Azizi
  • Clipping Path House (CPH) Graphics Media
  • Yen Pham Thi Nhu
  • JochimTilo
  • Laércio Leonardo De Araújo
Following (6)
  • Luisa Peña
  • Somasunder N
  • Steven Salvesen
  • Ben Joseph Sabilala, MN, RN
  • Heather Robinson | MCIM

Alle anzeigen Likes (2)

  • 10 Crucial Tips You Need to Learn to Keep Your Customers Happy 10 Crucial Tips You Need to L... von RichardKim... Vor 7 Jahren
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