1. Richard G. Ankers
12177 Jonathan View Lane
Draper, UT 84020
(801) 803-9882 Cell
(801) 572-4477 Home
ankers@msn.com
Qualification Summary:
Over 10 years of extensive experience in Healthcare and management. Ten years in advocacy, employee relations,
claims preauthorization, leadership, benefits and compensation.
Education & Affiliations
 Master’s Degree - Clinical Mental Health Counselor
University of Phoenix
 Bachelor of Science - Psychology
University of Utah
 DOPL Certified – 8/2014
 Diagnostic Assessment
 UT State Partnering Model Training - 4/2014
 ACMHC Certified – expires 9/2017
 Medical/Respiratory Technician
 Employee of the Month, 6/2003, 8/2005, 6/210
Other Related Skills
 Diagnostic Assessment
 Technical Writing
 Mental Health Intake Assessment
 ICD9/CPT Coding
 Medical Pre-Auth/Subrogation
 Coordinate Benefits
 Job Descriptions / Compensation arena
 MS Word, Excel, & Power Point
 Behavioral Interviewing
 Collective Bargaining Agreement
 Employee Relations
 Benefits Administration
 Ability to train others / presentation skills
 Seven Habits of Highly Effective People
 Employment Law
Professional Background:
Clinical Mental Health Psychotherapist (Part-time) 08/2011 – present
Pioneer Youth & Adult Counseling Services – Salt Lake City, UT
3030 South Main Street, SLC, UT 84115
 Evaluate, diagnose, and treat all aspects of mental health illness including emotional and behavioral disorders
 Ensure ethical compliance and certification with Federal, State and local regulations
 Collaborate with clinical staff, colleagues to ensure appropriate intervention for client needs
 Appear in Court as needed to recommend and advise on appropriate client treatment intervention
 Conduct mental health assessments and integrate appropriate treatment plan intervention to best serve client
dysfunction.
 Conduct sex-specific group and individual therapy sessions (under supervision) in accordance with curriculum
established by the Network on Juveniles Offending Sexually (NOJOS)
 Coordinate with Division of Child and Family Services (DCFS): Guardian ad Litems, Case Workers, Trackers
and Clinical staff to ensure appropriate best practices intervention for individual clients
 Respond to Court directives; write clinical reports (Therapist’s Treatment Updates) as requested by the Courts
and make recommendations for appropriate client placement
 Counsel Bureau of Prisons (BOP) inmates in transitioning from half-way house to main-stream society and
provide sex-specific treatment therapy and intervention
 Interact with Proctor and Foster parents to assess, monitor and treat DCFS client placements

2. Project Manager/Sales Director l/1991 – 8/2011
Peck Inc. - Salt Lake City, UT
(1775 Redwood Road, SLC, UT 84104)
 Oversee project management, supervise cost-compliance, and successful completion of State, City, Federal
and private sector projects
 Prepare strategic scorecard and daily performance reports, submit daily employee payroll and timesheets to
quantify productivity and ensure bid competitively
 Recruit appropriate labor/staffing for job needs and supervise on-site work crews
 Meet with contractors/DOT officials, to ensure appropriate bid specifications, application rates, and job
parameters are maintained, including safety compliance with on-site work protocols, zoning, and code
enforcements
 Provide on/off-site issue resolution with plans, bid specifications, staffing, quality control and job completion
 Maximize efficiency of on-site equipment use, complete daily DOT reports and submit maintenance requests
 Coordinate, prepare and staff exhibitor/sales booths at industry tradeshow functions. Create and present
(PowerPoint, Video, Slide) presentations to tradeshow attendees
 Compile training manuals, instruct employees on appropriate equipment and material handling safety
 Teach CDL classes; prepare employees for State CDL Licensure
 Organize and solicit fundraising and Sponsor participation for charitable events and engage vendor
participation in Industry related meetings, conventions, and activities
 Actively enforce Equal Employment Opportunity (EEO) policy, maintain diverse workforce, and ensure respect
and sensitivity for cultural diversity
Planning Officer/Director 1/1984 – 2/2011
Power Beat International Limited
Mystery Creek, New Zealand/Salt Lake City, UT
 Organize and conduct quarterly/annual shareholder meetings; consult with and resolve shareholders issues re:
company objectives, spending, dividends, operational needs, etc.
 Conduct weekly/monthly planning meetings with PBIL Directors & owners to ensure achievement of operational
and financial objectives
 Explore, seek-out and raise funding sources: VC, Angel, and private investment for new product development
and technology licensing
 Manage project scope, conduct proactive project risk management, quantify and qualify risk, and initiate
appropriate mitigation
 Meet and negotiate with National/International Corporate Sr. Management & Technical Staff regarding new
product development, licensing, and prototype use
 Coordinate, strategize with Corporate Legal re: appropriate patent application filing and technology licensing
protocols
 Write technical proposals & business plans for new product development and licensing
 Outsource Research and Development prototype production, testing, development as needed
 Coordinate and staff exhibitor booths; introduce new product development at National and International
tradeshows and conventions (CES, NAB, etc.)
Benefit Services Specialist 1/1987 – 10/1989
Educators Mutual Insurance Association
852 East Arrowhead Lane, Murray, UT 84117
 Pre-authorization specialist for Utah teachers/employees’ union
 Provide problem resolution for employee’s 401k and retirement accounts
 Manage walk- in customer service desk for face to face employee assistance
 Mediate claim disputes between Health Care Providers, Business Providers and Employees

3.  Liaison on customer service Quality Team to ensure personalized and dependable client care: ensure
satisfaction with resolution of employee issues, disputes, and understanding of benefits
 Assist clients/employees with coordination of benefits and subrogation claims
 Maintain dedication to client satisfaction through attention to personal customer service, quality assurance,
timely response times, and constant innovation
Peer Review Specialist/ Utilization Review Examiner: 11/1989 – 12/199
Medical Review Institute of America (MRI)
2875 Decker Lake Drive, SLC UT 84119
 Provide balanced, decisive and well-substantiated peer review services; provide medical review services for
many of the Nation’s largest insurance carriers, TPA's, PBM's, Workers Compensation Fund, healthcare
systems, disability carriers, and state and federal review agencies.
 Establish clinically appropriate (URC) healthcare coverage determinations as set by local utilization standards.
 Provide independent review of physician services (utilization) and ensure appropriate coding of CPT and ICD-9
billing processes are documented and defined.
 Facilitate prompt response times on independent reviews (turnaround timeframe 24 hours…rush reviews in
less than 24 hours upon request)
 Maintain extensive quality audit processes which include criteria and/or published references with every review.
 Maintain HIPAA/HITECH compliance
 Participate on implementation team to transition new clients from sales discussions to submitting cases.
Interests:
 6-years Volunteer service at Utah State Prison with Addiction Recovery Services
 23-years part-time Security/Guest Services employee with Energy Solutions Arena/Utah Jazz
 Recruiter/Organizer for Hoop-It-Up, National Tournament Tour (12 Utah appearances)
 Musician/Emcee
 Script Writer - Recreational