89. 1. They want to know the people behind the business (P2P!).
2. They expect transparency and honesty.
3. If you wrong them, you’ll know it right away.
4. Success depends on your word of mouth reputation.
5. There is a primal need to connect, to be social.
People have always had the
same expectations from companies:
90. So if you want to grow your
business with the social web…
93. Get more social media
advice with my book,
Social Media Explained.
!
Buy it here on
Amazon.
Buy the book!
94. Content by @markwschaefer Design by @sarahsmason
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