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Frauds and Seniors

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Frauds and Seniors

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Frauds and Seniors

  1. 1. FRAUDS AND SENIORSFRAUDS AND SENIORS TORONTO POLICE SERVICETORONTO POLICE SERVICE 33 Division Crime Prevention33 Division Crime Prevention
  2. 2. Grandparent Scam.mp4
  3. 3. Fraud StatsFraud Stats (Canadian Anti-Fraud(Canadian Anti-Fraud Centre)Centre) Mass Marketing Fraud/ Id TheftMass Marketing Fraud/ Id Theft Identity theft – 20,611,000 victims atIdentity theft – 20,611,000 victims at dollar loss of 10,484,490.50dollar loss of 10,484,490.50 1 in 6 Canadians affected1 in 6 Canadians affected
  4. 4. Who are these fraudsters?Who are these fraudsters?  They can be male or femaleThey can be male or female  All ages, nationalitiesAll ages, nationalities  Friendly, helpful and trustworthyFriendly, helpful and trustworthy  Persistent, persuasivePersistent, persuasive  Non-violentNon-violent
  5. 5. How fraudsters contact theirHow fraudsters contact their victimsvictims??  Over the telephoneOver the telephone  Over the internetOver the internet  By mailBy mail  In personIn person With massive increase in technologyWith massive increase in technology and assistance with social media, weand assistance with social media, we have more victimshave more victims
  6. 6. Why are seniors targeted?Why are seniors targeted?  They have savingsThey have savings  They are usually trusting peopleThey are usually trusting people  They often live aloneThey often live alone  They want to be independentThey want to be independent  They feel embarrassed if connedThey feel embarrassed if conned  More unlikely to reportMore unlikely to report
  7. 7. TOP SCAMS OF 2015TOP SCAMS OF 2015  IDENTITY THEFTIDENTITY THEFT  EMERGENCY (GrandparentEMERGENCY (Grandparent Scam)Scam)  LOTTERY / SWEEPSTAKELOTTERY / SWEEPSTAKE FRAUDFRAUD  BANK INSPECTOR/CREDITBANK INSPECTOR/CREDIT CARD SCAMSCARD SCAMS
  8. 8. IDENTITY THEFTIDENTITY THEFT Fastest growing North American CrimeFastest growing North American Crime (increased by modern technology)(increased by modern technology) Technological and non technologicalTechnological and non technological
  9. 9. Non TechnologicalNon Technological  DUMPSTER DIVINGDUMPSTER DIVING -Identification-Identification fraudsters will rummage through yourfraudsters will rummage through your trash or recycling bintrash or recycling bin  Mail TheftMail Theft  Social engineering (making you thinkSocial engineering (making you think something is wrong, break intosomething is wrong, break into network or calling with an issuenetwork or calling with an issue  Shoulder SurfingShoulder Surfing  Stealing Personal itemsStealing Personal items
  10. 10. TechnologicalTechnological Debit/Credit Card theftDebit/Credit Card theft Skimming (Skimming (The skimmer is a small device that scans a credit card and stores the information contained in the magnetic strip. 1.ATM 2.Restaurants 3.Gas Pumps
  11. 11. PhishingPhishing Email/telephone posing as reputableEmail/telephone posing as reputable companiescompanies PaypalPaypal EbayEbay BanksBanks CharitiesCharities Specifically targets “A” victimSpecifically targets “A” victim
  12. 12. PharmingPharming  Luring on the computer to go toLuring on the computer to go to different website (fake)different website (fake)  Done in large numbers (not generallyDone in large numbers (not generally victim specific)victim specific)
  13. 13. VishingVishing  Same as Phishing but over theSame as Phishing but over the telephone (voice)telephone (voice)
  14. 14. Grandparent ScamGrandparent Scam (emergency)(emergency)  Calls claiming to be grandchild…asksCalls claiming to be grandchild…asks ““do you know who this is”do you know who this is”  Claims to have been inClaims to have been in accident/emergencyaccident/emergency  Generally a wire transfer westernGenerally a wire transfer western union/money gramunion/money gram Scammers obtain #’s from telephoneScammers obtain #’s from telephone listings, social network siteslistings, social network sites
  15. 15. Lottery ScamLottery Scam You’ve Won!!!You’ve Won!!! You received notification that you areYou received notification that you are one of the “lucky” cash prize winners.one of the “lucky” cash prize winners. In order to collect your winnings youIn order to collect your winnings you must complete a form with your personalmust complete a form with your personal information and send a processing feeinformation and send a processing fee plus shipping and handling.plus shipping and handling.
  16. 16. Bank InspectorBank Inspector scamsscams  A caller claims to be an inspector official from yourA caller claims to be an inspector official from your bank saying an audit is being done on yourbank saying an audit is being done on your account and we need your personal informationaccount and we need your personal information  Asks for bank account numbers, credit cardAsks for bank account numbers, credit card information and passwordsinformation and passwords  You can also receive an e-mail supposedly fromYou can also receive an e-mail supposedly from your bank asking you to click on a link to the bankyour bank asking you to click on a link to the bank site to verify personal information, including yoursite to verify personal information, including your bank account numbers and passwords.bank account numbers and passwords.
  17. 17. Door-to-Door salesDoor-to-Door sales andand scamsscams  They come to your home uninvitedThey come to your home uninvited  Offering to renovate your house or sellOffering to renovate your house or sell you a productyou a product  The sale/deal is only today!The sale/deal is only today!  Watch for deposits/paperworkWatch for deposits/paperwork  Usually no credentials or suspiciousUsually no credentials or suspicious looking oneslooking ones  Not specific answers to questionsNot specific answers to questions
  18. 18. 419 Scam419 Scam  Letters coming from other countriesLetters coming from other countries like Nigeria or West Africalike Nigeria or West Africa  They will stress urgency/confidentialityThey will stress urgency/confidentiality  Claim to be a doctor/corporate entityClaim to be a doctor/corporate entity  Mention of governmentMention of government  Very official sounding/spellingVery official sounding/spelling
  19. 19. Lottery &Lottery & SweepstakeSweepstake FraudFraud You’ve WON!!!You’ve WON!!! You received notification that you areYou received notification that you are one of the “lucky” cash prize winners.one of the “lucky” cash prize winners. In order to collect your winnings youIn order to collect your winnings you must complete a form with your personalmust complete a form with your personal information and send a processing feeinformation and send a processing fee plus shipping and handling.plus shipping and handling.
  20. 20. Other ScamsOther Scams  InvestmentInvestment  Dating/RomanceDating/Romance  Renovation/UtilityRenovation/Utility  PyramidPyramid  False charitiesFalse charities  Mortgage fraudMortgage fraud
  21. 21. What To DoWhat To Do  NEVER give out personal informationNEVER give out personal information over phone or to anyone unknownover phone or to anyone unknown  Don’t be pressured or make quickDon’t be pressured or make quick decisionsdecisions  Research organizations (BBB/on line)Research organizations (BBB/on line)  Don’t click on links from unsolicitedDon’t click on links from unsolicited emails/textsemails/texts  Always take time to verify infoAlways take time to verify info
  22. 22. What To DoWhat To Do  Learn about scamsLearn about scams  Do regular credit searches ieDo regular credit searches ie Equifax/TransUnionEquifax/TransUnion  Contact Post office immediatelyContact Post office immediately  Clear mail box out regularlyClear mail box out regularly  Make sure to password protectMake sure to password protect everything including Wi-Fieverything including Wi-Fi  Change passwords oftenChange passwords often
  23. 23. What to doWhat to do  Stop making major financial decisionsStop making major financial decisions until accounts are secureuntil accounts are secure  Stop all communication with scammerStop all communication with scammer  Look at addresses/URL’s should readLook at addresses/URL’s should read https//https//  Install malware or spywareInstall malware or spyware  Shield your pin alwaysShield your pin always  Keep visual on credit/debit card inKeep visual on credit/debit card in restaurants etcrestaurants etc
  24. 24.  Be aware of your surroundingsBe aware of your surroundings especially if you are bumped orespecially if you are bumped or someone is closesomeone is close  Don’t use machines if broken lookingDon’t use machines if broken looking or tampered withor tampered with  REPORT!!!!!REPORT!!!!!
  25. 25.  Approximately 85% of victims foundApproximately 85% of victims found out about the crime due to adverseout about the crime due to adverse situation - denied credit orsituation - denied credit or employment, notification by police oremployment, notification by police or collection agencies, receipt of creditcollection agencies, receipt of credit cards or bills never ordered, etc.cards or bills never ordered, etc.  Only 15% found out through a positiveOnly 15% found out through a positive actionaction
  26. 26.  The Canadian Anti-Fraud CentreThe Canadian Anti-Fraud Centre (Phonebusters) was established in(Phonebusters) was established in January 1993 jointly operated by theJanuary 1993 jointly operated by the RCMP, OPP and Competition BureauRCMP, OPP and Competition Bureau Canada.Canada.  The CAFC is a national call centreThe CAFC is a national call centre where victims can report fraudwhere victims can report fraud complaints.complaints.
  27. 27. Contact NumbersContact Numbers  CAFC Toll-free:CAFC Toll-free: 1-888-495-8501  Financial Consumer Agency Toll-free:Toll-free: 1-866-461-3222  National Do Not Call List 1-866-580- DNCL (3625)(3625)  Equifax 1-800-465-7166  TransUnion 1-877-525-3823

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