1. S. Renee Wright-Fletcher
503-803-8413
Renee@programs.net
Objective I have 10+ years expanding knowledge and skills as an Administrative Assistant, Accounts
Payable/Receivables person, etc. in varying markets from General Office to Manufacturing
that can be put to use for your company.
Skills  Excellent Organizational Skills
 Strong Customer Relations Skills (phone,
email, in-person)
 Quick, Accurate Data Entry
 Accounts Receivable/Accounts Payable
 Payroll
 Job Quoting, Tracking & Costing
 Process Orders & Tracking
 Maintaining Inventory
 Record Keeping via electronic and paper
files
 QuickBooks – most facets
 Maintain & Order Office Supplies
 Multi-Line Phones, Copier, Scanner, Fax, 10-
key
 Research & File Maintenance
 Vendor tracking & maintaining relations
 Expense Tracking – via credit card, cash,
expense reports, etc.
 Technical Writing
 Mail Sorting
 Confidentiality, Professional, Positive Attitude,
Reliable
 Problem Solve, Detail-oriented, Flexible
 Computer: Word; Excel; most email programs, i.e., Outlook, Gmail, AOL, MSN, etc.,
QuickBooks, calendaring, Google, Yahoo, FedEx, UPS, USPS, etc.
 Office Equipment: multi-line phones, fax, copier, scanner, printers (to include set-up and
general maintenance)
Experience Wrightly Organized – Self-Employed (approx. 20 hours per month
based on customer need)
QuickBooks Account management: balancing checking and credit card accounts,
cleaning up invoices, gathering reports for Tax Accountant, entering AP/AR,
verifying deposits credited to correct invoices, Billing customers, tracking job costs
by outside vendors and employee hours (using QuickBooks 2013); Handling
Accounts Receivables and Payables; Assisting accountant with necessary tax-related
paperwork and tracking, Quarterly and Fiscal Year End taxes, Entering bills and
invoices into QuickBooks; processing bills to be paid; tracking bill paying
Reconciling Checking, Cash, and Credit Card accounts – either online or using
paper checkbook
Office maintenance: filing, tracking order forms, organization
Payroll: one company is a cash-based berry farm; payroll is done in Excel-
created sheets taking into account hours worked, flat rates, and pound rates,
taxes taken out
Certified Payroll forms
State/Federal paperwork: when necessary, I track down correct filing
paperwork, contracted need paperwork, confer with the entity requiring it and
ensure it is filled out and turned in a timely fashion
Respond to email inquiries and/or direct them to appropriate person
Assist customers via phone and/or email
Payroll reporting to Paychex – tracking employee hours thru electronic(Kronos)
time clock; HR support
Write SOPs
10/2012 - Current

2. Customer Service, Administrative Assistant
RPT Ventures, Inc., Gresham, OR
Responsibleforansweringphones and helping customers with sales orcomplaints;
Daily invoicing with QuickBooks (inputting, sorting, and routing); Ordering stock
& keeping track ofstock on hand
Conversing with customers viaEudoraemail &on thephonere: theirorders or
otherrelated issues; Runningcredit card charges; Keeping track of customerorders,
thru filing system,Excel spreadsheets and QuickBooks
Shipping orders:packaging, labelingforshipping, stock(ordering&keeping track
ofsupply), and tracking orders viaUSPS, UPS, and Federal Express
WroteSOPs, trained employees
10/2000 to
10/2012
Office Assistant/Bookkeeper
Mt. Hood Piping & Welding, Inc., Boring, OR
Worked undertheownerofthebusiness assisting in answering phone calls, email
(MSN), snail mail, filing, photocopying,faxing, and other duties as required by the
business owner
Assisted with writing comprehensive job quotes; Create company brochure;
Ordering theparts/supplies in orderto follow through on accepted quotes; Filing
for permits; Scheduling locating services; Scheduling job times & assisting owner
with keeping schedule
Filing for Permits – City and County; setting up locator services
Handle shipping of parts back to customers when jobs are completed; Ordering
and tracking of parts ordered for specificjobs
Keeping billing on track: writing invoices & estimates in QuickBooks; A/R:
Entering payments into QuickBooks, depositing checks into bank account and
keeping track ofcompanyfunds; A/P: Enteringvendorinvoices into QuickBooks,
writing company checks to pay in timely fashion (bill pay via QuickBooks);
Connecting banking/credit card accounts with QuickBooks and tracking online
statements;Processing payroll; Assisting with Quarterly and Fiscal Year End taxes
** Also worked with Industrial Training Unlimited – business owner’s
online education website in writing classes, preparing documentation to
send to State for approval, creating company brochures, etc. **
11/2008 to
10/2012
Administrative Assistant
ANA International, Tigard, OR
Maintain correspondence with customers via phone and email (Outlook);
Successfully completeall jobs bytimerequested (at end ofpositionwrote SOPs for
my position)
CoordinateLTLshipments forcustomersin a timely fashion with the warehouse,
invoicing, bills of lading, shipping/trucking companies (LTL), etc.; Work with
Broker companyforincoming &outgoingcargo; Organized shipping department
for ease of access for parts/materials for customers; Verified outgoing and
incoming shipments matched manifests
Keep track of stock: incoming, outgoing
Enterbills from suppliersinto QuickBooks; A/R:enterpayments from customers
into QuickBooks – properlytrack payments withcorrect invoices; A/P: prep of bill
payments for Office Manager
08/2010 to
02/2011

3. Education AAS – Psychology 2005 - 2007
Mt. Hood Community College, Gresham, OR
Diploma
Mancos High School, Mancos, CO
1988
References Furnished on request.