One of the important objective of any manager is “Building maintaining and creating a feeling of togetherness among group members so that they become capable of accomplishing things that individuals can not accomplish a lone”

1. Presented By:
Rehab Mohammad Abu-Jalala
For :
“Effective Office Management And
Administration “ QP Course

2. Culture refers to the shared
beliefs, values and norms of a
group.

3. • Observed behavioral regularities that occur when
people interact.
• The norms that evolve in close working groups.
• The dominate values espoused by an organization.
• The philosophy that guides an organization policy
toward employees & customers.
• The rules for getting along with other people in the
organization, and the feeling or climate of a
particular organization.

4. 1- Increased adaptability
Supply a greater variety of solutions to problems in service, sourcing, and
allocation of resources. By suggesting ideas that are flexible in adapting to
fluctuating markets and customer demands.
2- Broader service range
Allows a company to provide service to customers on a global basis.
3- Variety of viewpoints
A diverse workforce provides a larger pool of ideas and experiences. To meet
business strategy needs, more effectively.
4- More effective execution
Inspire all of their employees to perform to their highest ability. Company-
wide strategies can then be executed; resulting in higher productivity, profit,
and return on investment.

5. 1- Members share their experiences in solving
problems successfully.
2- Members form a shared view “ how the world
works “.
3- They have methods for solving problems
effectively.
4- This will lead to form basic assumptions & beliefs
to be taken for granted because they have worked
repeatedly & reliably.
5- These basic assumptions & beliefs are learned
responses to the problems to survive in the face of
challenges from external & internal environment.

6. •Often there are several cultures operating within the larger
organization. There can be managerial culture , nationality
or geography - based culture , occupationally – based
culture, Functional unit culture and business culture. As a
group acquires history, It acquires culture.
•Groups often maintain their identity by comparing &
constructing themselves with surrounding groups.
•The most effective group are those that form a culture of
their own with their own language, assumptions for
operations, and sets of attitudes.
•When a sub-group develop their own strong “independent
culture” they experience problems communication with
other groups & become more inflexible in their own
operation.
Multi-Cultural Organization:

7. One of the important objective of any
manager is
“Building maintaining and creating a feeling
of togetherness among group members
so that they become capable of
accomplishing things that individuals
can not accomplish a lone”