1. Rebekah Garza
2614 Easton Springs Ct, Pearland, TX 77584
Phone: (254) 644-1286 Email: firstname.lastname@example.org
Bachelor of Art
SAM HOUSTON STATE UNIVERSITY, Huntsville, TX
SUMMARY OF QUALIFICATIONS
A strong leader with people skills and the ability to learn and excel in any task that is given. A problem
solver who is detail oriented that works hard to complete assignments both in a timely manner and with
a clear vision to accomplish the company goals.
Major strengths include exceptional customer service skills, communication both verbally and written,
and the ability to interact and work well with others in all situations.
Experience and knowledge of Microsoft Office and also with creative programs such as Photoshop,
Lightroom, and some InDesign.
TIRR Memorial Hermann May 2014 – September 2015
Patient Access Representative II Texas Medical Center
Schedule patients’ appointments for the Outpatient Clinic in person and over the phone.
Managed schedules for the Physicians of the Outpatient Clinic.
Perform Cashier duties for the Outpatient Clinic and Hospital which includes Grants and
day to day funds for hospital and clinic. Also, managed money for the Therapy services
Schedule all Imaging appointments that come through ScheduleNow and review benefits for
the service prior to patients’ arrival.
Provide excellent customer service to each patient that I encounter in person and over the
phone and work well with a team of co-workers in the clinic.
Multi-task between my scheduling duties, cashiering, and answering phones for the Clinic in
a very timely and professional manner.
2. HEB Grocery November 2012-May 2014
Floral Lead Missouri City, TX
Customer service in person and on the phone to grow our business.
Head floral designer for the department, under the manager.
Use my communication skills and creativity to figure out best options for customers.
Developed long lasting relationships with clients to ensure continuity of business.
Solved problems with clients unhappy with the product in an exceptional manner.
Developed innovative ideas and used creativity to drive sales.
Took on leadership role to assist manager with day to day tasks, inventory, and holiday
Consistently met and exceeded daily individual goals to meet budget for the department.
Margaritas Mexican Restaurant December 2010-July 2012
Waiter, Bartender, Huntsville, TX
Waited on customers in a very respectful and timely manner.
Quickly and efficiently took orders while tending to many customers at once.
Successfully worked in teams with other employees when serving 40 people or more.
Handled money in an organized fashion when returning change to customers.
Aggieland Flowers September 2007 – August 2010
Customer Service,Designer College Station, TX
Used customer service on the phone and in person to make sales.
Assisted customers by asking questions to properly recommend product based on their
Used my time management to fulfill orders in a timely manner to meet the needs of the
Assisted in planning of large events, weddings, and holidays.