1. Medical Office Receptionist
Rebecca Richard
125 Four Sisters Lane
Scott,La.70583
Contact: 337-787-0735
Email: beckyrichard62@yahoo.com
Career Objective:
Candidate with in-depth knowledge about medical billing and procedures along with good
communication skills, seeks to work as a medical office receptionist for a leading health care
organization.
Core Competencies:
• In-depth knowledge of the working procedures related to front office tasks
• Familiar with medical terminology, medical billing and coding
• Knowledge of methods and practices of handling clerical and administrative tasks
• Attention to detail with good organizational, communication and management skills
• Computer literate with knowledge of medical office software programs
• Ability to deal with people in a caring, courteous and professional manner
• Possess good organizational skills and has the ability to handle tasks with minimum
supervision
Work Experience:
Organization:Acadiana Computer Service
Duration: December 27, 2014 till present
Designation: Medical Billing
• Improved revenue for most recent provider over 32% with same patient load
• Ensure claims are entered and submitted with 48 hours of receipt
• Accurately apply payments to patient accounts
• Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB
rejections, and other issues with outstanding accounts
• Insure accuracy of insurance claims. Verify correct ICD-9 and CPT codes for a variety of specialties
• Set up new patient accounts
• Assign ICD-10 to physicians diagnosis and insure correct level of service and various other CPT codes
• Work with clearinghouse to resolve file compatibility issues
• Retrieve Electronic Remittance Advice (ERA's)
• Send secondary claims upon processing of primary insurance
• Monthly processing of Patient statements. Answer and resolve patient billing inquires
• Follow up on Insurance and patient aging. Re-submit insurance claims as necessary
• Knowledgeable in timely filing restrictions
• Insure office practices are in compliance with HIPAA regulations
Organization:Acadiana Family Physician
Duration: 2012-2014
Designation: Medical Billing

2. • Improved revenue for most recent provider over 32% with same patient load
• Ensure claims are entered and submitted with 48 hours of receipt
• Accurately apply payments to patient accounts
• Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB
rejections, and other issues with outstanding accounts
• Insure accuracy of insurance claims. Verify correct ICD-9 and CPT codes for a variety of specialties
• Set up new patient accounts
• Assign ICD-10 to physicians diagnosis and insure correct level of service and various other CPT codes
• Work with clearinghouse to resolve file compatibility issues
• Retrieve Electronic Remittance Advice (ERA's)
• Send secondary claims upon processing of primary insurance
• Monthly processing of Patient statements. Answer and resolve patient billing inquires
• Follow up on Insurance and patient aging. Re-submit insurance claims as necessary
• Knowledgeable in timely filing restrictions
• Insure office practices are in compliance with HIPAA regulations
•
Organization: Our Lady of Lourdes
Duration: 2008-2012
Designation: Front Office Assistance
• Responsible for checking in patients, registration of patients and processing of patient
records
• Handle responsibilities of greeting visitors and patients in a warm and professional
manner
• Perform tasks of responding to calls and scheduling appointments with patients
• Responsible for maintaining the reception area in a neat and clean manner
• Perform registration of new patients and updating of existing patient demographics
• Assist medical receptionist in handling various administrative tasks
Organization: Lafayette General Hospital
Duration: Dr Debra Durham 2002 till 2007
Designation: Front Office Assistance/Medical
• Responsible for checking in patients, registration of patients and processing of patient
records
• Handle responsibilities of greeting visitors and patients in a warm and professional
manner
• Perform tasks of responding to calls and scheduling appointments with patients
• Responsible for maintaining the reception area in a neat and clean manner
• Perform registration of new patients and updating of existing patient demographics
• Assist medical receptionist in handling various administrative tasks
References: available upon request