1. Professional Summary
As an electronics technician and hearingcareclinician with 32 years of experience in the hearingindustry,I am
happy to say that I have always provided excellencein serviceand hearingcareto the hearingimpaired
community.
Combined with my technical and clinical abilities aremy personal attributes of patience, a listeningear,and a
desireto help the needs of the hearingimpaired as best possible.
Throughout my career, the factthat I have fitted hearingdevices to so many clients the second and third time
over many years shows a satisfaction and an appreciation for the dedication and attention that I give to each
and every one of them. I have always aimed atbeing clientfocused by improvingtheir hearingand quality of
life,rather than justdispensinghearingaids.
This has been achieved by acquiring a thorough understandingof the duties required in areas such as:
 Industry orientation
 Communicating in the workplace
 Organizing personal work priorities
 Contributing to the effectiveness of the clinic
 Workingwith clients from all cultural backgrounds
 Legal and ethical compliance
 Maintaininga safeworkingenvironment
 Infection control policies and procedure
 Monitoringserviceto customers
 Technical maintenanceof devices
My proven track record of excellent clinical practiceis consistentin all permanentclinicsthatI work in and also
in the many visitingsites,skillsand abilities which aretransferableto any clientoriented hearingclinic.
I am pleased of what I have achieved so far and will continueto striveto help the hearingimpaired to livewith
their hearingloss as bestthey can by providingthem with the best solution for their needs.
Education Overview
After graduatingfrom high school,I concluded a five year coursein electronics and qualified as an Electronics
Technician.Whileapplyingthis knowledgein the servicingand manufacturing of hearingaids,I completed an
approved coursein audiometry to broaden my knowledge and skillsin the hearingindustry and expand my
serviceto both wholesaleand retail clients.Over the years,this was enhanced by further refresher courses,
skills updates and trainingin further competencies. These knowledge and skillshas also been continually
updated by means of seminars,productlaunches,congresses and a programof continuingprofessional
education development.
Accreditations
1993 Australian HearingServices (nowOHS) Qualified Practitioner No. 2041791K
2000 WorkCover Safety (now WorkSafe Vic) Qualified Practitioner No.AUDM006D
Professional Body Affiliations
1987 – Full Member of HearingAid Audiometrist Society of Aust. (HAASA)
Referees

2. These referees can be contacted upon request.
 Ross Dundas atWidex Australia
 Simon Trechett at AudioClinic