The document discusses the true unmet needs of qualitative researchers in 2017 according to Dr. John Whittle and Heather Williams. It identifies 5 main truths: 1) keeping up with technological accelerations is difficult, 2) technology has created tension between expectations and needs, 3) researchers sometimes have to sideline technology, 4) researchers feel overwhelmed by outputs, and 5) fully explaining digital methods to clients makes technology harder to sell. Overall, it argues that while qualitative researchers still have work to do in maximizing tools, developing better relationships with technologists and clearer definitions of needs could help address current issues.